Search found 7 matches

by Ashlynn3487
Mon Mar 15, 2021 2:05 pm
Forum: Help / How to use AllProWebTools
Topic: Timecard entries being entered for tomorrow
Replies: 4
Views: 198

Re: Timecard Troubles

Okay, thank you for your feedback!
by Ashlynn3487
Thu Mar 11, 2021 11:49 am
Forum: Help / How to use AllProWebTools
Topic: Timecard entries being entered for tomorrow
Replies: 4
Views: 198

Re: Timecard Troubles

This employee is in another time zone and is one day ahead of us. I watched her log her hours, it would show up on the dashboard but not on her timecard.
by Ashlynn3487
Mon Mar 08, 2021 2:59 pm
Forum: Help / How to use AllProWebTools
Topic: Timecard entries being entered for tomorrow
Replies: 4
Views: 198

Timecard entries being entered for tomorrow

Hello,

I am having some issues with an employees timecard. When she goes to clock in and out, it shows up on the dashboard but not on her actual timecard. She also has worked a 7 hour day, but the dashboard and her timecard does not reflect that. I attached screenshots of her timecard and dashboard.
by Ashlynn3487
Fri Feb 26, 2021 3:32 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 4306

Re: My sending reputation is falling, but I don't know why.

I had a similar issue, here is what I did! 1. I took the list of emails and went to https://neverbounce.com/?gclid=CjwKCAiA1eKBBhBZEiwAX3gql0EYu8IQJZJXr34V0Je94OL26_GIuWPdb4ZjdNjB-Yjbi01OwFqxphoCIdgQAvD_BwE 2. Once I was there I uploaded the list of emails that I needed cleaned up and it took about ...
by Ashlynn3487
Mon Feb 08, 2021 12:48 pm
Forum: Report a Bug
Topic: Dialing out from the phone.com softphone
Replies: 1
Views: 221

Dialing out from the phone.com softphone

Hello,

For some reason our dashboard is filled with one of our contacts "calling in." I was making calls on the computer, and for each call I made, the dashboard said Image Sun was calling in.
by Ashlynn3487
Thu Jan 28, 2021 9:01 am
Forum: Report a Bug
Topic: Deleting SOP
Replies: 1
Views: 301

Deleting SOP

When trying to delete a SOP, I clicked on the trashcan and it does not delete. I have played around by hitting it, and refreshing, trying on a new tab, but nothing seems to be working.
by Ashlynn3487
Tue Jan 19, 2021 12:36 pm
Forum: Report a Bug
Topic: Email not appearing
Replies: 1
Views: 667

Email not appearing

Hello! I am having a problem with the email on AllProWebTools. For our Client Waller (Contact ID# 1582) their emails do not always apper in our AllProWebTools account. For example, within the last two weeks I have been emailing this client through AllProWebTools. It appears in our Gmail account we h...