Hello,
When I run a report for a list of contacts I need to reconnect with by Next Contact - the list doesn't recognize 2017 as the most recent. Perhaps it seems the January listing first and puts all my most recent tasks to the bottom of the list.
Thanks!
Search found 25 matches
- Tue Jan 03, 2017 1:26 pm
- Forum: Report a Bug
- Topic: Date Stamp cataloging
- Replies: 1
- Views: 1649
- Tue Jan 03, 2017 10:39 am
- Forum: Help / How to use AllProWebTools
- Topic: Removing Tags
- Replies: 1
- Views: 1941
Removing Tags
Hello all!! We are looking to remove a tag completely from our data base. How do we do that?
Thanks!!
- Meagan
Thanks!!
- Meagan
- Tue Dec 27, 2016 1:16 pm
- Forum: Report a Bug
- Topic: Unmatched Email Report - Beta Test
- Replies: 10
- Views: 8196
Unmatched Email Report - Beta Test
Hello, We received an email from a customer that was pictures only. Not content in the email, but her signature onto bottom of the email. She was not added automatically to the CRM system when this email was received. The emails sent AFTER her's did come in and register on the unmatched email report...
- Wed Nov 02, 2016 4:31 pm
- Forum: Help / How to use AllProWebTools
- Topic: Run Report for new contacts
- Replies: 17
- Views: 11083
Re: Run Report for new contacts
Hello John, Your statements above are inaccurate. Lgutierrez has been inputing contacts. They are new to the system but old to us (she is putting them in from projects 2011 - 2013). I have seen them being added throughout the month of October. Why sin't she showing up on the report? I'd love to call...
- Mon Oct 31, 2016 4:16 pm
- Forum: Help / How to use AllProWebTools
- Topic: Run Report for new contacts
- Replies: 17
- Views: 11083
Re: Run Report for new contacts
Hey JohnB, When I go to reports -- Users---contacts entered and run a report for the month of October, I get only 2 people listed, when there are 3 that are in the office (cotubrpeiar, bleiner and lgutierrez). Bleiner and cotubrepair pull up only. It says: Meagan put in 24 Becky put in 47 Totaling a...
- Mon Oct 17, 2016 12:20 pm
- Forum: Help / How to use AllProWebTools
- Topic: Run Report for new contacts
- Replies: 17
- Views: 11083
Re: Run Report for new contacts
I don't have a screen shoot of what I'm wanting. First, the donut graph is great - on the top right hand corner if I change the date range - it doesn't adjust. Why? Second, If I want to bring out the donut graph - Only the biggest sections are printable. How do I get a print out that reflects all th...
- Fri Oct 14, 2016 11:11 am
- Forum: Help / How to use AllProWebTools
- Topic: Run Report for new contacts
- Replies: 17
- Views: 11083
Re: Run Report for new contacts
And it looks like I can't run the donut report on a month by month basis?
- Fri Oct 14, 2016 11:04 am
- Forum: Help / How to use AllProWebTools
- Topic: Run Report for new contacts
- Replies: 17
- Views: 11083
Re: Run Report for new contacts
YES!!! Thank you. How do I print it to show each %age? vs just the biggest ones?
- Fri Oct 14, 2016 9:07 am
- Forum: Help / How to use AllProWebTools
- Topic: Run Report for new contacts
- Replies: 17
- Views: 11083
Re: Run Report for new contacts
Thank you for that Elijah.
So we have a field where we can identify how they heard about us. Again, Angie's List, BBB, etc. So let's say we have 200 people that connected with us this month....Where do I run the report that show how many are Angie's List, BBB, etc.?
So we have a field where we can identify how they heard about us. Again, Angie's List, BBB, etc. So let's say we have 200 people that connected with us this month....Where do I run the report that show how many are Angie's List, BBB, etc.?
- Thu Oct 13, 2016 3:22 pm
- Forum: Help / How to use AllProWebTools
- Topic: Run Report for new contacts
- Replies: 17
- Views: 11083
Re: Run Report for new contacts
Thank you for clarifying. I need to run a lead source report in order to be sure my marketing is effective. For example, I'd like to run a report from September to see: How many heard about us from the internet, Word of Mouth, Yelp, Angie's List, Etc. I'd like to see how many new contacts we put in ...
- Thu Oct 13, 2016 1:53 pm
- Forum: Help / How to use AllProWebTools
- Topic: Run Report for new contacts
- Replies: 17
- Views: 11083
Re: Run Report for new contacts
Hey Paige,
Since it looks like this has been implemented. How do I run a report on my lead sources?
Thanks!!
Since it looks like this has been implemented. How do I run a report on my lead sources?
Thanks!!
- Mon Apr 11, 2016 3:57 pm
- Forum: Report a Bug
- Topic: Merge Contact
- Replies: 1
- Views: 2193
Merge Contact
Hello,
When we merged contacts, the notes shifted over beautifully along with the multiple emails and website, etc. The address disappeared though...we can't recover it so we will need to ask for it again. Just FYI....THANKS!
When we merged contacts, the notes shifted over beautifully along with the multiple emails and website, etc. The address disappeared though...we can't recover it so we will need to ask for it again. Just FYI....THANKS!
- Thu Mar 24, 2016 4:43 pm
- Forum: Suggestions / Feature Requests
- Topic: WOM Leads
- Replies: 7
- Views: 6614
WOM Leads
Hey all,
Is there a way for us to view who referred that person on their screen? For example, if Mr Jones referred Ms. Smith. I'd need to be able to go to Ms. Smith's profile and view that reference there. So when I make a follow-up/call all the notes to reference are there.
THANKS for listening!
Is there a way for us to view who referred that person on their screen? For example, if Mr Jones referred Ms. Smith. I'd need to be able to go to Ms. Smith's profile and view that reference there. So when I make a follow-up/call all the notes to reference are there.
THANKS for listening!
- Fri Feb 12, 2016 5:01 pm
- Forum: Report a Bug
- Topic: Your connection is not secure
- Replies: 1
- Views: 10746
Your connection is not secure
Hi, our website has full SSL and when we submit the form to you, we got the secure message, please advise.
https://cotubrepair.myallprowebtools.co ... signup.php
https://cotubrepair.myallprowebtools.co ... signup.php
- Wed Feb 03, 2016 1:29 pm
- Forum: Suggestions / Feature Requests
- Topic: Search by How they Heard about us
- Replies: 5
- Views: 19725
Re: Search by How they Heard about us
I appreciate this but your right...it's not what I need. I need to run report and percentages over our marketing. How many are coming from BNI? Internet? The tradeshow? I need those numbers for reporting and to be sure our marketing budget is on point and effective.
- Tue Feb 02, 2016 2:41 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to change status names
- Replies: 6
- Views: 8311
Re: How to change status names
Hey John,
I edited this apparently after you saw it. I need to change the names or delete some status names. Please advise for those.
I edited this apparently after you saw it. I need to change the names or delete some status names. Please advise for those.
- Tue Feb 02, 2016 2:35 pm
- Forum: Suggestions / Feature Requests
- Topic: Search by How they Heard about us
- Replies: 5
- Views: 19725
Re: Search by How they Heard about us
I spoke to Sabina Clause about this too....but I don't know how to tag her in this forum so she can see it.
- Tue Feb 02, 2016 12:29 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to change status names
- Replies: 6
- Views: 8311
How to change status names
I'm sure this has been answered in the past, but how do I change a status name. I need to beef them up a little and change the verbiage after I took CR Conversations follow-up training. :)
THANKS!!
THANKS!!
- Tue Jan 05, 2016 6:06 pm
- Forum: Suggestions / Feature Requests
- Topic: Search by How they Heard about us
- Replies: 5
- Views: 19725
Search by How they Heard about us
Hey all!
We would like to search amongst the people that heard about us through WOM or through Repeat Customers. How do we do that? Is it a feature we can add?
THANKS!!
We would like to search amongst the people that heard about us through WOM or through Repeat Customers. How do we do that? Is it a feature we can add?
THANKS!!
- Tue Dec 01, 2015 11:44 am
- Forum: Suggestions / Feature Requests
- Topic: Edit User name
- Replies: 1
- Views: 3332
Edit User name
Hello! One of our team members is going through a rough family situation and they decided to change their name. We want to be able to change their login username. Any way that we can allow that or create a process to submit that request would be appreciated. THANK YOU!!!
- Sat Nov 21, 2015 6:23 pm
- Forum: Help / How to use AllProWebTools
- Topic: Tag Inventory
- Replies: 1
- Views: 2909
Tag Inventory
Hello,
I want to be sure that throughout the business of the year we didn't forget to take someone for our news letter. How do we run a report for people not tagged in a certain category? If they have opted out for the tag that's fine but I have a feeling we missed marking some.
THANKS!!
I want to be sure that throughout the business of the year we didn't forget to take someone for our news letter. How do we run a report for people not tagged in a certain category? If they have opted out for the tag that's fine but I have a feeling we missed marking some.
THANKS!!
- Fri Nov 06, 2015 3:36 pm
- Forum: Help / How to use AllProWebTools
- Topic: Run Report for new contacts
- Replies: 17
- Views: 11083
Re: Run Report for new contacts
Excellent! Looking forward to this report in the future. But I appreciate the info as to how to access it now. THANK YOU!!
- Wed Nov 04, 2015 4:54 pm
- Forum: Help / How to use AllProWebTools
- Topic: Run Report for new contacts
- Replies: 17
- Views: 11083
Run Report for new contacts
Hello,
I need to run monthly reports on how many new contacts were added each month. How do I do that?
THANK YOU!! :)
I need to run monthly reports on how many new contacts were added each month. How do I do that?
THANK YOU!! :)
- Tue Oct 06, 2015 3:04 pm
- Forum: Suggestions / Feature Requests
- Topic: Delete/Modify Customer Notes
- Replies: 3
- Views: 3788
Delete/Modify Customer Notes
Hey all!!
We need to be able to delete or remove notes from our contact's info. Some of the notes self generate when we copy and paste and we hit "enter" before we realize that the Note field self generated notes. How do we delete these past notes or can we add that option?
We need to be able to delete or remove notes from our contact's info. Some of the notes self generate when we copy and paste and we hit "enter" before we realize that the Note field self generated notes. How do we delete these past notes or can we add that option?
- Sun Sep 13, 2015 1:42 pm
- Forum: Help / How to use AllProWebTools
- Topic: Email Campaign Formatting - not centering
- Replies: 1
- Views: 2440
Email Campaign Formatting - not centering
I created our September Newsletter - everything looks great - but while I'm waiting for some content from another team, can you help me figure out why the format won't center our headers and subject? On the tools - it shows it's centered but when I click to preview the newsletter - it's all off. Any...