Search found 25 matches

by Cotubrepair1910
Tue Jan 03, 2017 1:26 pm
Forum: Report a Bug
Topic: Date Stamp cataloging
Replies: 1
Views: 1649

Date Stamp cataloging

Hello,

When I run a report for a list of contacts I need to reconnect with by Next Contact - the list doesn't recognize 2017 as the most recent. Perhaps it seems the January listing first and puts all my most recent tasks to the bottom of the list.
Thanks!
by Cotubrepair1910
Tue Jan 03, 2017 10:39 am
Forum: Help / How to use AllProWebTools
Topic: Removing Tags
Replies: 1
Views: 1941

Removing Tags

Hello all!! We are looking to remove a tag completely from our data base. How do we do that?
Thanks!!

- Meagan
by Cotubrepair1910
Tue Dec 27, 2016 1:16 pm
Forum: Report a Bug
Topic: Unmatched Email Report - Beta Test
Replies: 10
Views: 8196

Unmatched Email Report - Beta Test

Hello, We received an email from a customer that was pictures only. Not content in the email, but her signature onto bottom of the email. She was not added automatically to the CRM system when this email was received. The emails sent AFTER her's did come in and register on the unmatched email report...
by Cotubrepair1910
Wed Nov 02, 2016 4:31 pm
Forum: Help / How to use AllProWebTools
Topic: Run Report for new contacts
Replies: 17
Views: 11083

Re: Run Report for new contacts

Hello John, Your statements above are inaccurate. Lgutierrez has been inputing contacts. They are new to the system but old to us (she is putting them in from projects 2011 - 2013). I have seen them being added throughout the month of October. Why sin't she showing up on the report? I'd love to call...
by Cotubrepair1910
Mon Oct 31, 2016 4:16 pm
Forum: Help / How to use AllProWebTools
Topic: Run Report for new contacts
Replies: 17
Views: 11083

Re: Run Report for new contacts

Hey JohnB, When I go to reports -- Users---contacts entered and run a report for the month of October, I get only 2 people listed, when there are 3 that are in the office (cotubrpeiar, bleiner and lgutierrez). Bleiner and cotubrepair pull up only. It says: Meagan put in 24 Becky put in 47 Totaling a...
by Cotubrepair1910
Mon Oct 17, 2016 12:20 pm
Forum: Help / How to use AllProWebTools
Topic: Run Report for new contacts
Replies: 17
Views: 11083

Re: Run Report for new contacts

I don't have a screen shoot of what I'm wanting. First, the donut graph is great - on the top right hand corner if I change the date range - it doesn't adjust. Why? Second, If I want to bring out the donut graph - Only the biggest sections are printable. How do I get a print out that reflects all th...
by Cotubrepair1910
Fri Oct 14, 2016 11:11 am
Forum: Help / How to use AllProWebTools
Topic: Run Report for new contacts
Replies: 17
Views: 11083

Re: Run Report for new contacts

And it looks like I can't run the donut report on a month by month basis?
by Cotubrepair1910
Fri Oct 14, 2016 11:04 am
Forum: Help / How to use AllProWebTools
Topic: Run Report for new contacts
Replies: 17
Views: 11083

Re: Run Report for new contacts

YES!!! Thank you. How do I print it to show each %age? vs just the biggest ones?
by Cotubrepair1910
Fri Oct 14, 2016 9:07 am
Forum: Help / How to use AllProWebTools
Topic: Run Report for new contacts
Replies: 17
Views: 11083

Re: Run Report for new contacts

Thank you for that Elijah.
So we have a field where we can identify how they heard about us. Again, Angie's List, BBB, etc. So let's say we have 200 people that connected with us this month....Where do I run the report that show how many are Angie's List, BBB, etc.?
by Cotubrepair1910
Thu Oct 13, 2016 3:22 pm
Forum: Help / How to use AllProWebTools
Topic: Run Report for new contacts
Replies: 17
Views: 11083

Re: Run Report for new contacts

Thank you for clarifying. I need to run a lead source report in order to be sure my marketing is effective. For example, I'd like to run a report from September to see: How many heard about us from the internet, Word of Mouth, Yelp, Angie's List, Etc. I'd like to see how many new contacts we put in ...
by Cotubrepair1910
Thu Oct 13, 2016 1:53 pm
Forum: Help / How to use AllProWebTools
Topic: Run Report for new contacts
Replies: 17
Views: 11083

Re: Run Report for new contacts

Hey Paige,

Since it looks like this has been implemented. How do I run a report on my lead sources?
Thanks!!
by Cotubrepair1910
Mon Apr 11, 2016 3:57 pm
Forum: Report a Bug
Topic: Merge Contact
Replies: 1
Views: 2193

Merge Contact

Hello,

When we merged contacts, the notes shifted over beautifully along with the multiple emails and website, etc. The address disappeared though...we can't recover it so we will need to ask for it again. Just FYI....THANKS!
by Cotubrepair1910
Thu Mar 24, 2016 4:43 pm
Forum: Suggestions / Feature Requests
Topic: WOM Leads
Replies: 7
Views: 6614

WOM Leads

Hey all,

Is there a way for us to view who referred that person on their screen? For example, if Mr Jones referred Ms. Smith. I'd need to be able to go to Ms. Smith's profile and view that reference there. So when I make a follow-up/call all the notes to reference are there.

THANKS for listening!
by Cotubrepair1910
Fri Feb 12, 2016 5:01 pm
Forum: Report a Bug
Topic: Your connection is not secure
Replies: 1
Views: 10746

Your connection is not secure

Hi, our website has full SSL and when we submit the form to you, we got the secure message, please advise.

https://cotubrepair.myallprowebtools.co ... signup.php
by Cotubrepair1910
Wed Feb 03, 2016 1:29 pm
Forum: Suggestions / Feature Requests
Topic: Search by How they Heard about us
Replies: 5
Views: 19725

Re: Search by How they Heard about us

I appreciate this but your right...it's not what I need. I need to run report and percentages over our marketing. How many are coming from BNI? Internet? The tradeshow? I need those numbers for reporting and to be sure our marketing budget is on point and effective.
by Cotubrepair1910
Tue Feb 02, 2016 2:41 pm
Forum: Help / How to use AllProWebTools
Topic: How to change status names
Replies: 6
Views: 8311

Re: How to change status names

Hey John,

I edited this apparently after you saw it. I need to change the names or delete some status names. Please advise for those.
by Cotubrepair1910
Tue Feb 02, 2016 2:35 pm
Forum: Suggestions / Feature Requests
Topic: Search by How they Heard about us
Replies: 5
Views: 19725

Re: Search by How they Heard about us

I spoke to Sabina Clause about this too....but I don't know how to tag her in this forum so she can see it.
by Cotubrepair1910
Tue Feb 02, 2016 12:29 pm
Forum: Help / How to use AllProWebTools
Topic: How to change status names
Replies: 6
Views: 8311

How to change status names

I'm sure this has been answered in the past, but how do I change a status name. I need to beef them up a little and change the verbiage after I took CR Conversations follow-up training. :)

THANKS!!
by Cotubrepair1910
Tue Jan 05, 2016 6:06 pm
Forum: Suggestions / Feature Requests
Topic: Search by How they Heard about us
Replies: 5
Views: 19725

Search by How they Heard about us

Hey all!

We would like to search amongst the people that heard about us through WOM or through Repeat Customers. How do we do that? Is it a feature we can add?

THANKS!!
by Cotubrepair1910
Tue Dec 01, 2015 11:44 am
Forum: Suggestions / Feature Requests
Topic: Edit User name
Replies: 1
Views: 3332

Edit User name

Hello! One of our team members is going through a rough family situation and they decided to change their name. We want to be able to change their login username. Any way that we can allow that or create a process to submit that request would be appreciated. THANK YOU!!!
by Cotubrepair1910
Sat Nov 21, 2015 6:23 pm
Forum: Help / How to use AllProWebTools
Topic: Tag Inventory
Replies: 1
Views: 2909

Tag Inventory

Hello,

I want to be sure that throughout the business of the year we didn't forget to take someone for our news letter. How do we run a report for people not tagged in a certain category? If they have opted out for the tag that's fine but I have a feeling we missed marking some.

THANKS!!
by Cotubrepair1910
Fri Nov 06, 2015 3:36 pm
Forum: Help / How to use AllProWebTools
Topic: Run Report for new contacts
Replies: 17
Views: 11083

Re: Run Report for new contacts

Excellent! Looking forward to this report in the future. But I appreciate the info as to how to access it now. THANK YOU!!
by Cotubrepair1910
Wed Nov 04, 2015 4:54 pm
Forum: Help / How to use AllProWebTools
Topic: Run Report for new contacts
Replies: 17
Views: 11083

Run Report for new contacts

Hello,

I need to run monthly reports on how many new contacts were added each month. How do I do that?
THANK YOU!! :)
by Cotubrepair1910
Tue Oct 06, 2015 3:04 pm
Forum: Suggestions / Feature Requests
Topic: Delete/Modify Customer Notes
Replies: 3
Views: 3788

Delete/Modify Customer Notes

Hey all!!

We need to be able to delete or remove notes from our contact's info. Some of the notes self generate when we copy and paste and we hit "enter" before we realize that the Note field self generated notes. How do we delete these past notes or can we add that option?
by Cotubrepair1910
Sun Sep 13, 2015 1:42 pm
Forum: Help / How to use AllProWebTools
Topic: Email Campaign Formatting - not centering
Replies: 1
Views: 2440

Email Campaign Formatting - not centering

I created our September Newsletter - everything looks great - but while I'm waiting for some content from another team, can you help me figure out why the format won't center our headers and subject? On the tools - it shows it's centered but when I click to preview the newsletter - it's all off. Any...