Search found 68 matches

by Dgalassi1792
Wed Jun 27, 2018 3:44 pm
Forum: Help / How to use AllProWebTools
Topic: STRIPE as a recurring payment processor
Replies: 1
Views: 684

STRIPE as a recurring payment processor

Hi! I just added this into the future enhancements, but I also wanted to post this here. The client was denied a CAYAN account and is building a membership website. We found that STRIPE allows recurring payments as an option, so we are doing part of this manually, creating customers and the recurrin...
by Dgalassi1792
Wed Jun 27, 2018 3:36 pm
Forum: Suggestions / Feature Requests
Topic: Allow STRIPE for recurring payments and memberships
Replies: 6
Views: 2015

Allow STRIPE for recurring payments and memberships

I have a client that was denied a CAYAN account and is manually taking recurring payments from clients and setting them up in her STRIPE account. Stripe allows recurrning payments and this feature works from within other systems (Kajabi for one only uses Stripe for their membership sites). I would l...
by Dgalassi1792
Fri Jun 22, 2018 9:17 am
Forum: Help / How to use AllProWebTools
Topic: Client can't see the "login as buyer"
Replies: 2
Views: 1190

Client can't see the "login as buyer"

Hi! One of our clients has a membership site that we're helping them build out. For her to get to the membership pages, we've setup one of the contacts in her CRM to have purchased the membership so that we can all use that member to login to see the back-end membership pages. I see the login as buy...
by Dgalassi1792
Wed Jun 13, 2018 3:09 pm
Forum: Help / How to use AllProWebTools
Topic: GDPR compliance
Replies: 6
Views: 2412

Re: GDPR compliance

Hi all! I have one more question regarding cookies and how they are used during the login process into the All Pro accounts - for clients as they purchase, to users as they login. WordPress provided a generic way that cookies operate in a GDPR compliant cookies section of a privacy policy. After rev...
by Dgalassi1792
Thu May 24, 2018 9:30 am
Forum: Help / How to use AllProWebTools
Topic: GDPR compliance
Replies: 6
Views: 2412

Re: GDPR compliance

Thank you for this information! Its exactly what my cleints need to provide to a lawyer to help craft the proper Privacy Policy.
by Dgalassi1792
Wed May 23, 2018 3:32 pm
Forum: Help / How to use AllProWebTools
Topic: GDPR compliance
Replies: 6
Views: 2412

Re: GDPR compliance

Hi! I have a few clarifying questions regarding GDPR. 1. when logging into APWT account, are any cookies created to keep someone logged in? If so, how long does that cookie remain valid before expiring? There are a number of cookies set from a number of different services when logging in. As of this...
by Dgalassi1792
Tue Mar 27, 2018 1:04 pm
Forum: Help / How to use AllProWebTools
Topic: Order of the Sign UP Box fields
Replies: 1
Views: 1091

Order of the Sign UP Box fields

Hi! i've created a sign up box Support Code: 3488-0 Home page for this client theme. The fields on the page are backwards - meaning the EMAIL field is first and the NAME field is second. Its typical to have it the other way around and even I testing it filled it in wrong - putting my name in the ema...
by Dgalassi1792
Tue Mar 27, 2018 1:01 pm
Forum: Help / How to use AllProWebTools
Topic: Scheduling upcoming email newsletters
Replies: 4
Views: 1553

Re: Scheduling upcoming email newsletters

Thank you! That is awesome! So much easier to find the emails now.
by Dgalassi1792
Mon Mar 26, 2018 1:43 pm
Forum: Help / How to use AllProWebTools
Topic: Scheduling upcoming email newsletters
Replies: 4
Views: 1553

Re: Scheduling upcoming email newsletters

Dave,

Is there a way to backward sort this list? For this client, the list is showing all their emails they've sent out over time and I need to scroll down a few pages to get to the unsent list of emails. Or can the unsent emails be added to its own tab at the top?

Thank you!

Donna
by Dgalassi1792
Mon Mar 26, 2018 12:29 pm
Forum: Help / How to use AllProWebTools
Topic: Scheduling upcoming email newsletters
Replies: 4
Views: 1553

Scheduling upcoming email newsletters

Hi! I'm scheduling emails for a client and can only see three of them in the schedule email list from the emails overview page. Is there a way to see more than three of them? I have scheduled five emails, yet only see the first three that I scheduled and would like to double check the schedule to en...
by Dgalassi1792
Tue Mar 20, 2018 12:13 pm
Forum: Help / How to use AllProWebTools
Topic: A Product with extra text fields
Replies: 3
Views: 1768

Re: A Product with extra text fields

Thank you for the reply Dave! I'm looking for something else and may think "outside the box" on this for a solution. Thinking of having a Thank You page with a form there on it that someone fills out with the proper info to collect what we need. Thanks for clarifying what All Pro does do, so I can u...
by Dgalassi1792
Mon Mar 19, 2018 12:39 pm
Forum: Help / How to use AllProWebTools
Topic: A Product with extra text fields
Replies: 3
Views: 1768

A Product with extra text fields

Hi! Is there a way to create extra text fields in a product? A way to gather information from the purchaser? Thank you!
by Dgalassi1792
Tue Jan 30, 2018 3:22 pm
Forum: Help / How to use AllProWebTools
Topic: synchronize contacts with Quickbooks
Replies: 0
Views: 1522

synchronize contacts with Quickbooks

Hi! I have a client that is asking if there's a way to synchronize Quickbooks clients into All Pro CRM - preferably a way to keep the clients always synched, but also looking to see if there's a recommendation regarding this process and if its possible as a manual solution now and if this is a futur...
by Dgalassi1792
Tue Dec 19, 2017 3:31 pm
Forum: Help / How to use AllProWebTools
Topic: Need to install font files for custom font on a website
Replies: 3
Views: 1551

Re: Need to install font files for custom font on a website

Thank you Dave! I was able to upload those files now. Thank you for helping with that!
by Dgalassi1792
Tue Dec 19, 2017 2:41 pm
Forum: Help / How to use AllProWebTools
Topic: Need to install font files for custom font on a website
Replies: 3
Views: 1551

Need to install font files for custom font on a website

Hi! I'm trying to upload font files to install a custom purchased font for a client. I'm not able to upload the .WOFF and .WOFF2 files. The CSS file uploads fine. Can you help "unlock" the font file types so that I can upload the font? Here's the client codes: Ver. 4.62 Support Code: 1730-0 THank yo...
by Dgalassi1792
Mon Nov 20, 2017 5:28 pm
Forum: Report a Bug
Topic: Clicking a page link takes you to the home page
Replies: 6
Views: 2841

Re: Clicking a page link takes you to the home page

I found out a little bit more. They purchased their membership (which provides access to particular pages) using a coupon code that brings their cost to 0. When I login as this member (that purchased via the coupon code) I can't get to the members only pages. But, when I log in as a member that purc...
by Dgalassi1792
Mon Nov 20, 2017 5:15 pm
Forum: Report a Bug
Topic: Clicking a page link takes you to the home page
Replies: 6
Views: 2841

Clicking a page link takes you to the home page

Hi, One of our clients has a page URL that is a long page link separated by many "/" (level1/level2/level3/pagename) - for the breadcrumbs to help page navigation. I've verified that the page link in the URL also matches the page link in the SEO settings of the page. The links used to work - we did ...
by Dgalassi1792
Mon Aug 28, 2017 5:22 pm
Forum: Help / How to use AllProWebTools
Topic: 301 redirects to PDFs (and other content uploads)
Replies: 3
Views: 2152

Re: 301 redirects to PDFs (and other content uploads)

Hi Dave,

Yes, they do... both will end with a .pdf extension.

example urls:

old: http://example.com/pathname/file.pdf
new: http://example.com/anotherpathname/file.pdf

The pdf would be the same in both places, just different pathnames from the old to the new.

Thank you!
by Dgalassi1792
Mon Aug 28, 2017 5:19 pm
Forum: Help / How to use AllProWebTools
Topic: Adding recent blog posts links to an All Pro page
Replies: 14
Views: 7685

Re: Adding recent blog posts links to an All Pro page

Hi Dave,

That actually then showed the top three blog posts as a table - I'll attach a screenshot for that.
by Dgalassi1792
Mon Aug 28, 2017 12:39 pm
Forum: Help / How to use AllProWebTools
Topic: Adding recent blog posts links to an All Pro page
Replies: 14
Views: 7685

Re: Adding recent blog posts links to an All Pro page

Thank you Dave, That is what I am looking for, but I am receiving an error Here's the HTML of the page: <h2>Recent Blogs</h2> <p>#|-Blog Recent Posts-|#</p> <p></p> <h2>Submit a Testimonial</h2> <p>#|-EmailTestimonial|ALL|3|1||1-|#</p> <p></p> And here's the error in the page content that I am recei...
by Dgalassi1792
Mon Aug 28, 2017 12:29 pm
Forum: Help / How to use AllProWebTools
Topic: 301 redirects to PDFs (and other content uploads)
Replies: 3
Views: 2152

301 redirects to PDFs (and other content uploads)

Hi, We need to create 301 redirects to various PDFs for a client. These are uniquely different in the fact that the 301 is not going from a page, but from an uploaded resource in the uploads directory. Can you provide guidance on how we are to create those redirects for SEO purposes to point from on...
by Dgalassi1792
Thu Aug 24, 2017 10:55 am
Forum: Help / How to use AllProWebTools
Topic: BOunced emails
Replies: 7
Views: 4305

BOunced emails

Hi! We're having a client's emails bounced when we send an email to the CRM connection - and the email service is going through SendGrid. We were under the impression that bounced emails were automatically removed (unsubscribed) from the emails lists so that we don't continue to bounce those emails....
by Dgalassi1792
Wed Aug 23, 2017 10:55 am
Forum: Help / How to use AllProWebTools
Topic: Adding recent blog posts links to an All Pro page
Replies: 14
Views: 7685

Adding recent blog posts links to an All Pro page

Hi, I'm wondering if there's a way that I can add the recent blog posts to a normal All Pro page? In other words, the PHP widget that's in the side bar of the blog page, is there a way to use that in a normal page within the HTML editor - or does that need to be in a page template - and invoked usin...
by Dgalassi1792
Mon Aug 21, 2017 12:28 pm
Forum: Help / How to use AllProWebTools
Topic: 301 redirects
Replies: 2
Views: 1799

Re: 301 redirects

Thank you Dave! That helps!
by Dgalassi1792
Fri Aug 18, 2017 4:00 pm
Forum: Help / How to use AllProWebTools
Topic: 301 redirects
Replies: 2
Views: 1799

301 redirects

Hi! Once one of my clients are released on their live URL, I need that URL to forward to a renamed subdomain of their existing (old) site. In other words, the old site is being renamed (rehoused) as old.example.com. I need example.com/pagename to forward (301 redirect) to old.example.com/pagename on...
by Dgalassi1792
Fri Jul 28, 2017 1:04 pm
Forum: Help / How to use AllProWebTools
Topic: logo size and logo clarity
Replies: 4
Views: 2578

logo size and logo clarity

Hi! I need my banner size to be shorter than 125px - so I've tried uploading the logo smaller, but it seems as if the logo is being resized to the 125px height requirement. So, to fix the issue, I padded the client logo with white space (top/bottom) to make the image 125px and uploaded that. Now the...
by Dgalassi1792
Fri Jul 28, 2017 1:00 pm
Forum: Help / How to use AllProWebTools
Topic: Login/Logout/My account links
Replies: 8
Views: 5530

Re: Login/Logout/My account links

Thank you Dave, I see that the login links in the menu bar are now aligned with the menu and no longer making the header taller than it needs to be.

Thank you for fixing that!
by Dgalassi1792
Fri Jul 28, 2017 12:54 pm
Forum: Help / How to use AllProWebTools
Topic: Social Share Icons
Replies: 2
Views: 1633

Social Share Icons

Hi,

Is there a way to re-position the social share icons to float on the RIGHT hand side of the screen rather than the Left? That's something my client is asking, as the icons are in the way of the breadcrumb links I've left aligned for ease of navigating through the website.

Thank you!

Donna
by Dgalassi1792
Thu Jul 27, 2017 2:39 pm
Forum: Help / How to use AllProWebTools
Topic: Login/Logout/My account links
Replies: 8
Views: 5530

Re: Login/Logout/My account links

Hi! I'm getting this error

Error
Failed to move uploaded file.

on the file upload. I'm going to forward it over to support so you can see it.

Look for it there!

Thanks!
by Dgalassi1792
Tue Jul 25, 2017 3:23 pm
Forum: Help / How to use AllProWebTools
Topic: Login/Logout/My account links
Replies: 8
Views: 5530

Re: Login/Logout/My account links

Hi Paige, I installed the scripts following the themes you suggested. The only issue is that its adding a "-" between things and taking my menu bar much higher than it should be. What can I do to remove that "-" to minimize the size of the menu bar. I'm attaching a screen shot of the menu bar logged...
by Dgalassi1792
Tue Jul 25, 2017 12:34 pm
Forum: Help / How to use AllProWebTools
Topic: Login/Logout/My account links
Replies: 8
Views: 5530

Re: Login/Logout/My account links

Hi Paige

What are the links for the login.logout and the my account to add to the menu bar? Can the login change to logout once they are logged in? And can the My Account not be available when logged out? Also, point me to the theme headers as an example.

Thank you!
by Dgalassi1792
Sun Jul 23, 2017 3:59 pm
Forum: Help / How to use AllProWebTools
Topic: Login/Logout/My account links
Replies: 8
Views: 5530

Login/Logout/My account links

Hi! i recently had found the PHP code to generate the Login/Logout/My Account links in the header of an All Pro website. That PHP code works beautifully if it can be placed as stand-alone links in the top banner of an All Pro website, but I"m finding are not easily added to the menu list of menu ite...
by Dgalassi1792
Sun Jul 23, 2017 3:45 pm
Forum: Help / How to use AllProWebTools
Topic: HIPAA compliant file uploads
Replies: 2
Views: 1637

Re: HIPAA compliant file uploads

Thank you Dave,

I'll look into these options!
by Dgalassi1792
Tue Jul 18, 2017 5:48 pm
Forum: Help / How to use AllProWebTools
Topic: HIPAA compliant file uploads
Replies: 2
Views: 1637

HIPAA compliant file uploads

HI! One client I'm bidding a site for needs to have clients upload files securely - HIPAA compliant. Is this a possibility? If not, any recommendations to how to incorporate that functionality?

Thank you!
by Dgalassi1792
Sat Jul 15, 2017 3:29 pm
Forum: Help / How to use AllProWebTools
Topic: upload a css styles file into the media library
Replies: 4
Views: 2043

Re: upload a css styles file into the media library

Hi John,

Yes! That worked. I have uploaded the CSS files again, and this time I'm seeing them in the library as a CSS file. Thank you for helping with this!
by Dgalassi1792
Fri Jul 14, 2017 3:15 pm
Forum: Help / How to use AllProWebTools
Topic: upload a css styles file into the media library
Replies: 4
Views: 2043

Re: upload a css styles file into the media library

Hi Dave, I just refreshed the window and I see the two files - but they are uploaded as a txt file. I double checked the file I uploaded, and it is indeed a CSS file extension. The upload folder is in the "websiteimages" folder for the HTW client. Hope that helps you in tracking it down. Thank you!
by Dgalassi1792
Fri Jul 14, 2017 2:42 pm
Forum: Help / How to use AllProWebTools
Topic: upload a css styles file into the media library
Replies: 4
Views: 2043

upload a css styles file into the media library

How do I get a CSS file uploaded in the client library for me to access in my theme? I have tried multiple times uploading a CSS file and its not in the folder after I exit the upload process. The check box is shown as if the file is uploaded successfully, so if it failed to upload, it does that wit...
by Dgalassi1792
Fri Jul 14, 2017 6:53 am
Forum: Help / How to use AllProWebTools
Topic: emails are not showing spacing and line breaks
Replies: 1
Views: 1332

emails are not showing spacing and line breaks

Hi! One of my clients is trying to generate an email - and adding line breaks between his paragraphs to keep the email readable and engaging. The problem is he's adding those line breaks but they are not visible or are being ignored when the email is generated and sent out. How do we get the editor ...
by Dgalassi1792
Thu Jul 06, 2017 3:21 pm
Forum: Help / How to use AllProWebTools
Topic: How to require a TOS on product purchase?
Replies: 1
Views: 1213

How to require a TOS on product purchase?

Hi,

I have a few different products that require different TOS agreements for each product. How can I ask for acceptance to the TOS at the time of purchase? And can the TOS be unique for different products/memberships?

Thank you!
by Dgalassi1792
Thu Jun 08, 2017 5:57 pm
Forum: Report a Bug
Topic: Sign up box is taking too long to submit
Replies: 1
Views: 1588

Sign up box is taking too long to submit

Hi! One of our clients sign up boxes are taking too long to submit - so they are clicking the button multiple times. We timed it as more than 5 seconds, but some of the people are clicking more than 10 times, so I think that sometimes it takes more than 10 seconds to submit. Is there something that ...
by Dgalassi1792
Thu Jun 01, 2017 3:01 pm
Forum: Help / How to use AllProWebTools
Topic: A way to clean up the contacts
Replies: 3
Views: 1500

A way to clean up the contacts

Hi, One of my clients has an extensive number of contacts in her CRM. The lists are cleaned up, but there's they want to now clean up the contacts themselves. Is there a way to delete contact with one tag - but only delete their record if they are not tagged with any other tag. Another request they ...
by Dgalassi1792
Tue May 30, 2017 6:57 pm
Forum: Report a Bug
Topic: Line Breaks in Emails
Replies: 1
Views: 1196

Line Breaks in Emails

Hi, I'm noticing that when I add a line break in an email, that the line break is visually in the editor - but the delivered email doesn't contain the line break, and has the text right upon itself, with no spacing. I was wondering if there was a way to get the line breaks to work as they show visua...
by Dgalassi1792
Thu May 18, 2017 9:20 am
Forum: Help / How to use AllProWebTools
Topic: Is there a way to exclude lists of people when I send an email to a list
Replies: 8
Views: 4240

Is there a way to exclude lists of people when I send an email to a list

Hi! I'm sending out a sales email to a large group of people on my lists. Some of the people have already opt-ed into my lists - and are tagged as so. What I want to know is if someone is tagged with two tags (in two lists) can I exclude those in one list so those that are opted in don't receive the...
by Dgalassi1792
Wed May 17, 2017 11:30 am
Forum: Report a Bug
Topic: Sending an email newsletter generated more than one email for each person on the list
Replies: 2
Views: 2189

Sending an email newsletter generated more than one email for each person on the list

Hi, I just sent out an email newsletter to a group in my APWT CRM. I'm seeing that there are people in the list that are receiving duplicate emails - and one person complained they received four emails. I confirmed that through the dashboard - I see they received four copies of the same email within...
by Dgalassi1792
Fri Apr 28, 2017 4:13 pm
Forum: Help / How to use AllProWebTools
Topic: Release A Website A Record
Replies: 1
Views: 1193

Release A Website A Record

Hi!

I need to release a website as pointing the A record to the All Pro Web Tools account.

1. As an A record, I need the IP address
2. Any other process that needs to be done in the All Pro account to tie the domain name to the account.

Thank you for your help with this!
by Dgalassi1792
Mon Dec 26, 2016 4:06 pm
Forum: Help / How to use AllProWebTools
Topic: Signed Contracts associated with my CRM contacts
Replies: 2
Views: 1614

Re: Signed Contracts associated with my CRM contacts

Thank you Dave! I'll look into implementing that as a solution.
by Dgalassi1792
Mon Dec 26, 2016 1:36 pm
Forum: Help / How to use AllProWebTools
Topic: Signed Contracts associated with my CRM contacts
Replies: 2
Views: 1614

Signed Contracts associated with my CRM contacts

Is there a way to customize a contract through the CRM (using the first name, last name, and company fields), then send the customized contract to the client via an email campaign and a way for the client to check box or electronically sign that contract? I'd like to automate this process through AP...
by Dgalassi1792
Mon Nov 14, 2016 10:09 am
Forum: Help / How to use AllProWebTools
Topic: Hide Empty Product Categories from the Shopping Cart Sidebar
Replies: 2
Views: 1890

Hide Empty Product Categories from the Shopping Cart Sidebar

Hi! I am working with a client and have a question about hiding empty shopping cart categories from the shopping cart side bar. Right now, they are listed there in the side bar with nothing underneath them, and when you click on them, they go off to the home page. What are my options in configuring ...
by Dgalassi1792
Fri Oct 28, 2016 2:06 pm
Forum: Help / How to use AllProWebTools
Topic: How to setup contact form to send an email
Replies: 5
Views: 2406

Re: How to setup contact form to send an email

Thank you Dave! I'm testing it all right now!