I have been trying to speak to someone about this with no luck. I recently transferred my web site to a different system just yesterday, I need to retrieve the e-mails from Round Cube. I tried forwarding them all to my new e-mail account and it didn't work. Please help!
Thank you!!
Gina
Search found 25 matches
- Thu Sep 01, 2016 6:01 pm
- Forum: Help / How to use AllProWebTools
- Topic: Help retrieving my e-mails
- Replies: 1
- Views: 1650
- Fri Aug 26, 2016 2:02 pm
- Forum: Help / How to use AllProWebTools
- Topic: Customer Can't Pay Invoice
- Replies: 5
- Views: 3915
Re: Customer Can't Pay Invoice
Will work on this.. thank you!!
- Fri Aug 26, 2016 11:01 am
- Forum: Help / How to use AllProWebTools
- Topic: Customer Can't Pay Invoice
- Replies: 5
- Views: 3915
Re: Customer Can't Pay Invoice
We have several people that cannot pay online. Please help!
- Fri Aug 26, 2016 9:09 am
- Forum: Help / How to use AllProWebTools
- Topic: Customer Can't Pay Invoice
- Replies: 5
- Views: 3915
Customer Can't Pay Invoice
The customer cannot pay their order 3649. We tried a few times from our side and with different credit cards of theirs. The system will not let us pay.
- Thu Aug 25, 2016 5:59 pm
- Forum: Help / How to use AllProWebTools
- Topic: Sales Reports
- Replies: 6
- Views: 4007
Re: Sales Reports
Thank you! Now, how do I download it as a PDF?
- Thu Aug 25, 2016 4:43 pm
- Forum: Help / How to use AllProWebTools
- Topic: Sales Reports
- Replies: 6
- Views: 4007
Re: Sales Reports
How to I download a month to month report for my bookkeeper that details each product sale?
- Thu Aug 25, 2016 12:28 pm
- Forum: Help / How to use AllProWebTools
- Topic: Contact List
- Replies: 2
- Views: 2303
Re: Contact List
Thank you I will try that.
- Tue Aug 23, 2016 12:56 pm
- Forum: Help / How to use AllProWebTools
- Topic: Contact List
- Replies: 2
- Views: 2303
Contact List
How do I download a list of my contacts?
- Tue Aug 23, 2016 12:53 pm
- Forum: Help / How to use AllProWebTools
- Topic: Sales Reports
- Replies: 6
- Views: 4007
Sales Reports
How do I download the sales reports from each month?
- Fri May 20, 2016 1:54 pm
- Forum: Help / How to use AllProWebTools
- Topic: Salestax Settings and Reports
- Replies: 1
- Views: 4301
Salestax Settings and Reports
Also, I need to make sure when people order from the state we operate from (Idaho) they are paying sales tax, because we are an online store most of our orders are from other states and sales tax doesn't apply, however we need to make sure all orders from Idaho are being charged sales tax . And anot...
- Fri May 20, 2016 1:54 pm
- Forum: Help / How to use AllProWebTools
- Topic: Monthly Sales Reporting
- Replies: 1
- Views: 3995
Monthly Sales Reporting
What is the best way to give a comprehensive report on the monthly sales to my accountant for taxes? Is there a way to export monthly sales rapport? Does it plug in to Quickbooks?
Thank you!
Thank you!
- Fri May 20, 2016 1:54 pm
- Forum: Help / How to use AllProWebTools
- Topic: Accounting/Reports/salestax
- Replies: 1
- Views: 4008
Accounting/Reports/salestax
What is the best way to give a comprehensive report on the monthly sales to my accountant for taxes? Is there a way to export monthly sales rapport? Does it plug in to Quickbooks? Also, I need to make sure when people order from the state we operate from (Idaho) they are paying sales tax, because we...
- Fri May 20, 2016 1:46 pm
- Forum: Help / How to use AllProWebTools
- Topic: E-mail problem
- Replies: 12
- Views: 11255
Re: E-mail problem
I have done it 3 times and it still doesn't work. The font is the same, also my image is not showing either. Even though I can see the image in the signature box, and I have clicked saved, is not working. Please help.
- Thu May 19, 2016 9:29 am
- Forum: Help / How to use AllProWebTools
- Topic: E-mail problem
- Replies: 12
- Views: 11255
Re: E-mail problem
I got my disclaimer ad image back on my signature :-) Now I just need to change the font? Where do I do that?
- Tue May 17, 2016 2:29 pm
- Forum: Help / How to use AllProWebTools
- Topic: E-mail problem
- Replies: 12
- Views: 11255
Re: E-mail problem
Is just so frustrating to have to re-do this all over again. And to change the font? and add the image, I tried a few things from memory but is not working.
Thanks!
Thanks!
- Tue May 17, 2016 12:48 pm
- Forum: Help / How to use AllProWebTools
- Topic: E-mail problem
- Replies: 12
- Views: 11255
Re: E-mail problem
I am using round-cube. http://webmail.drnuzum.com/
- Wed May 11, 2016 1:32 pm
- Forum: Help / How to use AllProWebTools
- Topic: E-mail problem
- Replies: 12
- Views: 11255
Re: E-mail problem
I went to my sent mail and it doesn't show how my e-mails used to look: the disclaimer and signature is there, the image is gone and the font is back to ugly font. I will see if any of my contacts can send me back an e-mail that shows how it used to look.
- Wed May 11, 2016 1:28 pm
- Forum: Help / How to use AllProWebTools
- Topic: E-mail problem
- Replies: 12
- Views: 11255
Re: E-mail problem
I will send you an e-mail so you can see. I noticed this after using a different computer to check e-mails. but I had used this computer before.
- Wed May 11, 2016 1:15 pm
- Forum: Help / How to use AllProWebTools
- Topic: Editing a coupon
- Replies: 5
- Views: 6249
Editing a coupon
I just created a coupon but I need to change it so that it can only be used once per costumer. I went on to existing coupons but I don't see a place where I can edit it.
- Wed May 11, 2016 1:07 pm
- Forum: Help / How to use AllProWebTools
- Topic: E-mail problem
- Replies: 12
- Views: 11255
E-mail problem
I used to have a different font, a signature, a disclaimer and an image saved that would appear at the bottom of my e-mails when I responded. And it's all gone!! The font is a really bad. How can I fix this?
- Tue May 10, 2016 2:32 pm
- Forum: Help / How to use AllProWebTools
- Topic: Shopping Cart page/Thank you
- Replies: 1
- Views: 2557
Shopping Cart page/Thank you
After people purchase with us, where is that page in my system? I would like to see it to make changes to the image and message. Thank you!
- Wed Oct 14, 2015 11:03 am
- Forum: Help / How to use AllProWebTools
- Topic: How to edit an order?
- Replies: 3
- Views: 3850
Re: How to edit an order?
I was unable to void the order. it asked for the admin log in and passwd, I am the admin I thought but my log in ans password didn't work.
- Thu Oct 08, 2015 1:52 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to change a label from First class to Priority Mail
- Replies: 2
- Views: 4122
Re: How to change a label from First class to Priority Mail
domestic. I ended up making a new order because I couldn't edit it.... then I tried to delete it but it wouldn't let me.. It asked for the Admin log in and password, and I entered my info there but it didn't take it....
- Thu Oct 08, 2015 1:41 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to edit an order?
- Replies: 3
- Views: 3850
How to edit an order?
How do you edit an order that I placed on AllProWebTools for a client?
Thanks!
Thanks!
- Fri Aug 21, 2015 4:41 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to change a label from First class to Priority Mail
- Replies: 2
- Views: 4122
How to change a label from First class to Priority Mail
I have 3 labels that I need them to get there sooner, we were late getting product in and I would like to send them priority mail