Search found 13 matches

by Aharrison3232
Tue Oct 22, 2019 12:45 pm
Forum: Help / How to use AllProWebTools
Topic: Unable to verify email
Replies: 7
Views: 4501

Re: Unable to verify email

Ok, thank you. Yesterday, when I was trying to send a test email, I kept getting the same error, but it worked today.
by Aharrison3232
Tue Oct 22, 2019 9:10 am
Forum: Help / How to use AllProWebTools
Topic: Unable to verify email
Replies: 7
Views: 4501

Re: Unable to verify email

That is correct, but not the issue. The DNS code was verified when I was looking at it yesterday. The issue is with the email address. I've attached a screen shot of the issue below.
by Aharrison3232
Mon Oct 21, 2019 4:11 pm
Forum: Help / How to use AllProWebTools
Topic: Unable to verify email
Replies: 7
Views: 4501

Re: Unable to verify email

I too am having the same issue. The DNS has been verified but when I try to send an email or click on the Verify Email Address, I get the error Whoops! It appears that you have no email addresses on file! [JAB03-87]. The support code is 3805-0. Please advise. Thank you.
by Aharrison3232
Wed Sep 25, 2019 10:10 am
Forum: Help / How to use AllProWebTools
Topic: Duplicate Emails Being Sent
Replies: 3
Views: 1603

Re: Duplicate Emails Being Sent

Her support code is 3405-0

m****[email protected]
j***t@j****d.com

Thank you!
by Aharrison3232
Tue Sep 24, 2019 11:54 am
Forum: Help / How to use AllProWebTools
Topic: Duplicate Emails Being Sent
Replies: 3
Views: 1603

Duplicate Emails Being Sent

I have a client who I send emails out for and she let me know that a few people have reached out letting her know they get the same email from her 2, 3 even 4 times. I have confirmed this to be true for the people she told me about. Please let me know how this can be resolved quickly. Thank you!
by Aharrison3232
Mon Sep 16, 2019 2:05 pm
Forum: Suggestions / Feature Requests
Topic: Marketing Campaign Results
Replies: 6
Views: 4214

Re: Marketing Campaign Results

I understand you can copy an email, but it would be really nice to have a report to pull for each campaign with the results. This is especially helpful when needing to send the information to another party.
by Aharrison3232
Wed Sep 11, 2019 10:16 am
Forum: Suggestions / Feature Requests
Topic: Editing Email Campaigns
Replies: 3
Views: 2924

Editing Email Campaigns

Would it be possible once an email campaign is set and running, to be able to edit the emails that are in it? For example, wanting to add an email to an existing campaign at the end without making the whole campaign start over, or adding a new email in the mix for new people that have just started i...
by Aharrison3232
Wed Sep 11, 2019 10:14 am
Forum: Suggestions / Feature Requests
Topic: Marketing Campaign Results
Replies: 6
Views: 4214

Marketing Campaign Results

It would be awesome if the Marketing Campaigns would show results while and after it's run. I know you can look at the individual emails and see statistics about them, but I use the same emails in different campaigns and right now, I can't see a way to differentiate between which emails got clicked ...
by Aharrison3232
Wed Mar 27, 2019 1:07 pm
Forum: Help / How to use AllProWebTools
Topic: Track Clickable Links Within an Emal
Replies: 1
Views: 1363

Track Clickable Links Within an Emal

I know you can look at an email and see if someone has clicked on a link within a certain email, but I'm wondering if there is a way to track exactly WHICH links are being clicked.
by Aharrison3232
Tue Sep 26, 2017 8:07 pm
Forum: Report a Bug
Topic: Email Automatically Sent Without Being Scheduled
Replies: 3
Views: 2341

Re: Email Automatically Sent Without Being Scheduled

Yes, I was referring to the "Last Send Date". When I click on the email, it shows it was sent to 19 people and 15 of them opened it. Again, this email was NOT scheduled to go out so we're wondering why it did. Also, when I look at the 15 people who opened it, it is showing several duplicates. Does t...
by Aharrison3232
Thu Sep 21, 2017 2:49 pm
Forum: Report a Bug
Topic: Email Automatically Sent Without Being Scheduled
Replies: 3
Views: 2341

Email Automatically Sent Without Being Scheduled

My client, Katie Myers, has a bunch of e-mails scheduled to go out for the rest of the year. Today, the e-mail, The Conversation Club - Open Office Hours today! was scheduled to go out to two tags; Monthly Club Member and Annual Club Member. It shows that they were sent today at 9:03am when looking ...
by Aharrison3232
Tue Mar 07, 2017 4:58 pm
Forum: Help / How to use AllProWebTools
Topic: Correct Timecard
Replies: 1
Views: 1555

Correct Timecard

How do I make changes to an existing timecard? I need to delete 2 times that I clocked in and out. I've looked all over but can't seem to find it. Please help! Thank you! :)
by Aharrison3232
Fri Mar 03, 2017 4:11 pm
Forum: Help / How to use AllProWebTools
Topic: How to Update Credit Remaining on Contact
Replies: 1
Views: 1887

How to Update Credit Remaining on Contact

I had a client who owed money for services rendered. I got the payment and applied it to her account, but it's still showing she's negative and owes money under Account Insights. The client this pertains to is CR Conversations. Please help.