AllProWebTools.com

Thanks for testing out this brand new experimental feature! There are some restrictions to how this works. You can NOT set the following types of fields as "optional": - email address - dropdown lists - comment box - integers - dates We have added additional instructions to the page to make this mor...

Please contact Support via Chat to request an export.

I am unable to find an example of this working differently than it does currently. From the example order numbers that you provided, I do not see any orders that: were entered by a customer on your website and used the upsell coupon code and was able to stack discounts and after the date that your c...

This functionality was added as requested by your company here: viewtopic.php?f=3&t=4168

It was our understanding that you company policy prohibits coupon stacking of any discounts. Please provide clarity as to your company policy.

I can see at the top of the page here: https://realnoni.com/add-review.php that there is a dropdown list that has all of your products. It is the very first dropdown on the page at the very top - it is labeled "Product:" I have also confirmed (by filling out the form myself) that it submits the info...

Thank you for bringing this to our attention! This has been addressed.

Please check your image against the requirements in the warning at the top of the page. It is likely that the image exceeds the pixel requirement.

Thank you for bringing this to our attention. This has been addressed.

We've updated the box so it now displays carriage returns. If you want additional styling (such as showing the box without the click to view), please contact support and level 2 support can accommodate changing your custom theme.

This feature has been added to the next version of AllProWebTools - version 5.5

This is intended functionality

This is intended functionality

You can access and restore any deleted emails by going to Marketing->Emails->Deleted Emails.

The marketing campaign that is attached to that leadbox is set up to send out "Welcome Email" (id=194) which has been deleted. You can access and restore deleted emails by going to Marketing->Emails->Deleted Emails. When you've restored the deleted email, verify that they marketing campaign now show...

We'd be happy to help you with this! You'll have to speak to level 2 support for this. Please start a screenshare and they can assist you. Here's a video that explains this:

Thanks for the suggestion! This has been added to the new version of the app (version 1.2.6) and the new version of the console (5.5)

Thanks for the suggestion! This has been added to the next version of AllProWebTools (version 5.5)

Thanks for the suggestion! This has been added to the next version of AllProWebTools (version 5.5)

To match the other images in the blog grid, it should be sized at 848X465

Thanks for bringing this to our attention. South Korea has been added to the list so you can enable access from South Korea.

Here's a video explaining how to use the webpage system: 1Hf-xgl4_08 This video will show you how to edit your photo galleries: 4FNKxQ9_Dmo You are also welcome to start a screenshare support and speak with someone who can work directly with you, here is a video that shows how to start a screenshare...

Can you provide the directory and image name so we can investigate?

Thank you for bringing this to our attention. This has been addressed.

Thank you for bringing this to our attention. This has been addressed.

Sorry, I was referring to the size of the image that is being rendered by the browser. As you said, there are two image files for each image except the one that is appearing larger than the others. All of the image previews on this page: https://www.realnoni.com/Blog/ are sized 848x465 in the Manage...

The image itself is 250x250px. The table that is around the image is squishing the image. If you grab the dashed line that is next to the image, you can drag it to the right until the image becomes the full width of 250px

It looks like all the images in your blog grid are uploaded at a size of 389x213 pixels. The larger image has been uploaded at a size of 389x259 pixels. This is why it is appearing larger than the others. It is important that sizing the image is done in a photo editing application before uploading t...

There was an issue with some custom CSS on your website which blocked this button. We've addressed this for you. Please verify that you are able to change the dimensions now.

There was an issue with some custom CSS in the theme on your website which blocked this button. We've addressed this for you. Please verify that it now works properly.

Hi, I took a look at your account and in the cases I saw, the email addresses were marked as invalid due to being bounced. Could you provide a specific CRM to help us investigate? If a user requests to no longer receive email from you or if their email address is invalid - they will not receive your...

Thank you for bringing this to our attention. This has been addressed. Please verify that it now works properly for you

This issue has been addressed in version 5.4. You are currently on version 5.2. Your account will be upgraded on Monday.

Thanks for bringing this to our attention! This has been addressed - please try again.

In some cases, you may require additional CSS to ensure the menubar items align correctly in a column. In this case, try this alternative solution: @media screen and (max-width: 768px) .dropdown-menu { position: relative; top: 0; left: 0; float: none; } .nav li .dropdown-menu { display: block; } }

Signup boxes matches users by email address and/or phone number. CRM users are recognized by email through product purchases.

You can refer to this video for merging contacts in AllProWebTools: https://www.youtube.com/watch?v=euPdQ6lwlvM The system will now allow duplicate accounts to be created when a customer creates an account on the website so this shouldn't be an issue. Since you've already captured information, you c...

Hi Jen,

There was an issue with the structure of the HTML in your email signature which caused the browser to add extra line breaks. We've made some changes to it in your account. Can you test it again?

Looks like Bootstrap changed their method for displaying the modal. Here's the new HTML: <script type="text/javascript"> $(window).load(function(){ $('#myModal').modal('show'); }); </script> <div id="myModal" class="modal fade" role="dialog"> <div class="modal-dialog"> <div class="modal-content"> <d...

Hi Alex, Looks like Bootstrap changed their method. Removing the "hide" class from the modal fixes this issue. Here's the new HTML: <script type="text/javascript"> $(window).load(function(){ $('#myModal').modal('show'); }); </script> <div class="modal fade" id="myModal"> <div class="modal-header"> <...

I am unable to replicate the issue that you have described. Here are some screenshots of what I see:

Thank you for bringing this to our attention! This issue has been addressed. Please verify that it is now working the way you expected.

If you need to know the font on any area of the website, you can right click on the text and click "Inspect Element". Then, scroll down the "styles" list on the right and you will see the font listed typically under the "body" class. This is set by the theme that you're using. If you'd like to chang...

Thanks for bringing this to our attention! We have confirmed this issue is only occurring in the latest version of Safari and will likely be fixed with the next Safari update. In the meantime, please use Google Chrome to sort the table by the "Next Call Date" column.

From your dashboard, go to Marketing->Emails. Edit the system email you'd like to change. Then, click "Advanced Settings" and change the "Send Email as" to the updated value. This is an override field so anything in this input will override the normal "From" email address. Screenshot from 2020-03-30...

We can assist you with removing a batch of leads from a campaign. Just contact Support and provide the support code and campaign ID number.

1. Navigate to the Facebook Integration page (Settings->Integrations)
2. There is a box titled "Facebook Pages Linked"
3. Delete the linked page by clicking the trash icon in this box.
4. Re-link the page from another account

Thanks for pointing this out! This has been addressed. Can you confirm that it works now?

Thank you for bringing this to our attention! This has been addressed. Can you confirm that it works in your browser now?

The website bootstrap editor has been changed in version 5.2. In version 5.2, you can add bootstrap elements by clicking the "Maximize" button on the TinyMCE editor. Then, on the left menubar, click the "Add" tab and select "Button". In version 5.3, clicking inside the TinyMCE area opens this menuba...

Thanks for reporting this. This issue has been addressed in version 5.3. You can upgrade to 5.3 at any time by contacting support chat.