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by Dave
Fri Aug 30, 2019 1:01 pm
Forum: Help / How to use AllProWebTools
Topic: Download orders to pdf or excel sheet
Replies: 4
Views: 396

Re: Download orders to pdf or excel sheet

On the "view orders" page, you can click the button that says "show items" - then if you click the check mark next to all of the orders that are NOT "Carrie Underwood + Night Out with "The Girls" Experience" - this will remove all orders that are not "Car...
by Dave
Thu Aug 29, 2019 8:54 am
Forum: Help / How to use AllProWebTools
Topic: Download orders to pdf or excel sheet
Replies: 4
Views: 396

Re: Download orders to pdf or excel sheet

There are a number of ways to see a list of your orders: 1. From the main menu, choose "Store" and then "View Orders". At the top right of this page you will see a button called "Download Orders CSV" - for a PDF download, you can click the other button labeled "Pri...
by Dave
Wed Aug 28, 2019 11:05 am
Forum: Policies / Best Practices
Topic: Double Spacing
Replies: 0
Views: 300

Double Spacing

When writing content in your AllProWebTools (this includes emails, blogs, webpages, email signatures, etc) pressing the "enter" key on your keyboard will result in a "double space" formatting like this: First sentence Second Sentence This is the same in most online editors used f...
by Dave
Mon Aug 26, 2019 9:15 am
Forum: Policies / Best Practices
Topic: Auto Logout
Replies: 0
Views: 291

Auto Logout

AllProWebTools includes the following security features: 1 - Only one user can be logged into one device at a time - so if you login on one computer and then login on your laptop, the computer will be auto-logged out - while the laptop will stay logged in. (this does not apply when using the mobile ...
by Dave
Thu Aug 22, 2019 11:38 am
Forum: Suggestions / Feature Requests
Topic: Attaching Coupons Code to Multiple Products
Replies: 1
Views: 255

Re: Attaching Coupons Code to Multiple Products

Thanks for this! We actually have a plans for a completely new interface for coupon code creation. This will appear in an upcoming release.
by Dave
Thu Aug 22, 2019 11:33 am
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 1507

Re: View Date that someone joined a campaign

We will look into the possibility of building a report that will show you this information. It will take a week or so to get back to you on this...
by Dave
Sat Aug 17, 2019 11:34 pm
Forum: Report a Bug
Topic: Purchase beyond inventory level
Replies: 5
Views: 473

Re: Purchase beyond inventory level

Here is a blog that provides a detailed explanation of this feature: https://www.allprowebtools.com/Product- ... anagement/

Enjoy!
by Dave
Tue Aug 06, 2019 10:03 am
Forum: Help / How to use AllProWebTools
Topic: How long does a website stay inactive?
Replies: 2
Views: 330

Re: How long does a website stay inactive?

Inactive accounts are permanently deleted after 6 months and can no longer be retrieved.

There is a re-activation fee for all inactive accounts of $40 to cover the cost of storage and re-activation.
by Dave
Thu Aug 01, 2019 3:43 pm
Forum: Report a Bug
Topic: Product Creation Issue
Replies: 6
Views: 2554

Re: Product Creation Issue

Starting with AllProWebTools version 5.1. New products created will now automatically be published and show up on the website.
by Dave
Thu Aug 01, 2019 3:11 pm
Forum: Report a Bug
Topic: Product Creation Issue
Replies: 6
Views: 2554

Re: Product Creation Issue

We could add a message, but do you think it would be better to make it default to automatically being published and not hidden when a new product is added? We can easily add this to version 5.1 which is currently available by request.
by Dave
Wed Jul 31, 2019 8:27 am
Forum: Report a Bug
Topic: Payment processed twice on an order
Replies: 3
Views: 419

Re: Payment processed twice on an order

yes, you can void the extra payment and that will refund the 2nd charge.
by Dave
Tue Jul 30, 2019 9:24 am
Forum: Help / How to use AllProWebTools
Topic: How to edit web page verbiage?
Replies: 2
Views: 358

Re: How to edit web page verbiage?

We have updated your permissions. Please logout and back in and try again.
by Dave
Fri Jul 26, 2019 10:27 am
Forum: Help / How to use AllProWebTools
Topic: Changing Primary Domain Name
Replies: 2
Views: 374

Re: Changing Primary Domain Name

1) How would we go about requesting the domain name change? You should use the AllProWebTools Support Chat to request the name change. 2) When the domain name is changed, will the image links and paths be automatically updated? 3) on that same note, will the hard coded links (hrefs) change automati...
by Dave
Thu Jul 25, 2019 12:44 pm
Forum: Suggestions / Feature Requests
Topic: deleting galleries
Replies: 3
Views: 2540

Re: deleting galleries

This feature has been added to version 5.1 as shown here: viewtopic.php?f=5&t=4050&p=8617
by Dave
Thu Jul 25, 2019 8:54 am
Forum: Suggestions / Feature Requests
Topic: Acquire Leads tool functionality
Replies: 4
Views: 567

Re: Acquire Leads tool functionality

This feature has been added to version 5.1 as shown here: https://allprowebtools.com/forum/viewtopic.php?f=5&t=4050&p=8617 The starting position for your acquire leads map will now be whatever you have set as your user address. You can change your user address by clicking on "settings&q...
by Dave
Mon Jul 15, 2019 12:54 pm
Forum: Report a Bug
Topic: Emails not delivering
Replies: 1
Views: 327

Re: Emails not delivering

Thanks so much for the detailed report, it is very helpful in understanding the issue. Your customer is using bellsouth.net for their emails. As you can see from this link: https://forums.att.com/t5/AT-T-Internet-Email-Security/Requesting-bellsouth-net-blacklist-Removal/td-p/5545471 bellsouth.com ha...
by Dave
Mon Jul 15, 2019 11:03 am
Forum: Suggestions / Feature Requests
Topic: Acquire Leads tool functionality
Replies: 4
Views: 567

Re: Acquire Leads tool functionality

Thanks for the suggestion! We will look into adding this to our next version 5.1 which will be released in a few weeks.
by Dave
Tue Jul 02, 2019 8:49 am
Forum: Help / How to use AllProWebTools
Topic: Billing Name and Address in shopping cart
Replies: 1
Views: 361

Re: Billing Name and Address in shopping cart

All that is needed to verify a credit card charge is the credit card number and the billing zip code. Your shopping cart has been configured to speed up the checkout process and only ask for the information that is necessary to complete the transaction. You may consider adding a message to your webs...
by Dave
Thu Jun 27, 2019 10:49 am
Forum: Help / How to use AllProWebTools
Topic: Email subject line
Replies: 2
Views: 453

Re: Email subject line

This happens when you use a tag like: {FULLNAME}, {FIRST}, or {LAST} to allow users name to be printed. If there is no name on file, there is nothing to be printed. What you can do in this case, is provide an alternative word like "Attention" or "Dear Customer". This will only be...
by Dave
Wed Jun 19, 2019 2:39 pm
Forum: Help / How to use AllProWebTools
Topic: Edit verbiage on review submission page
Replies: 6
Views: 884

Re: Edit verbiage on review submission page

You can change the amount of the discount by going to "settings"->"website" in your console. If you clear out the percentage amount - it will no longer offer a discount.
by Dave
Wed Jun 19, 2019 2:37 pm
Forum: Report a Bug
Topic: Shipping Confirmation contact us link error
Replies: 8
Views: 1006

Re: Shipping Confirmation contact us link error

We have updated the "Forgot Password" system email template to match the other system emails.

You can learn how to edit these yourself as described at this link: https://www.allprowebtools.com/System-E ... Web-Pages/
by Dave
Mon Jun 17, 2019 9:43 am
Forum: Report a Bug
Topic: Please make the STATE dropdown in the Create Buyers template longer
Replies: 7
Views: 733

Re: Please make the STATE dropdown in the Create Buyers template longer

Thank you for supplying that support code - it appears that you are using a custom theme that was not designed by AllProWebTools. The theme name is "BlueZenithTheme". It would appear that there is an error in the CSS file of this theme that is causing the state field issue that you are ref...
by Dave
Thu Jun 13, 2019 7:23 am
Forum: Report a Bug
Topic: Timeline Error
Replies: 5
Views: 682

Re: Timeline Error

You can find an explanation of this behavior in this blog: https://www.allprowebtools.com/allprowebtools-blog/

Additional refinements to the Timeline are already planned for future versions.
by Dave
Thu Jun 06, 2019 9:26 am
Forum: Help / How to use AllProWebTools
Topic: Edit verbiage on review submission page
Replies: 6
Views: 884

Re: Edit verbiage on review submission page

This page offers functionality for users to input information, there is no page editor for this - although we can make some adjustments in HTML for you. This can be changed in the HTML template found at settings->administrator then edit the template called "Review Template"
by Dave
Mon Jun 03, 2019 2:27 pm
Forum: Help / How to use AllProWebTools
Topic: Selling My Business - How do I transfer my AllProWebTools account to a new owner?
Replies: 2
Views: 521

Re: Selling My Business - How do I transfer my AllProWebTools account to a new owner?

We will also be available to train the new owner and their staff via screenshare! They can request a training anytime by following the steps in this video:

by Dave
Mon Jun 03, 2019 10:22 am
Forum: Report a Bug
Topic: Save and preview screen on emails
Replies: 1
Views: 258

Re: Save and preview screen on emails

Thanks for notifying us of this issue, this has now been addressed.
by Dave
Thu May 30, 2019 11:19 am
Forum: Suggestions / Feature Requests
Topic: Frictionless Recaptcha
Replies: 3
Views: 583

Re: Frictionless Recaptcha

Thanks for this suggestion. We are already looking into this, but we do not yet have an ETA on this feature.
by Dave
Thu May 23, 2019 10:47 am
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 5.2 (11-01-2019)
Replies: 0
Views: 559

AllProWebTools Version 5.2 (11-01-2019)

Base Package ⋅ Billing email address for AllProwebtools Monthly Billing ⋅ TinyMCE upgraded HTML editor ⋅  Supports Smartphone App: https://allprowebtools.com/forum/viewtopic.php?f=5&t=4160 ⋅  Page Hit Analyser - choose a page to track every hit for troubl...
by Dave
Thu May 23, 2019 10:26 am
Forum: Report a Bug
Topic: 301s Not Working
Replies: 5
Views: 569

Re: 301s Not Working

Thank you for the additional improvement suggestions! We have updated the system so that starting and ending slashes '/' will automatically be removed when you enter in the Typed URL. We used to automatically downcase all filenames years ago, but we received numerous complaints that our customers wa...
by Dave
Wed May 22, 2019 3:43 pm
Forum: Report a Bug
Topic: Shipping Confirmation contact us link error
Replies: 8
Views: 1006

Re: Shipping Confirmation contact us link error

The verbiage that you are referring to can be found by clicking on "settings" on the main menu and then click on "invoicing". From here click on the tab that says "invoice Email" scroll down and you will see the message that you can edit.
by Dave
Wed May 22, 2019 12:32 pm
Forum: Report a Bug
Topic: 301s Not Working
Replies: 5
Views: 569

Re: 301s Not Working

Redirects should not be entered with a slash '/' at the end of the Typed URL. We have updated the system to no longer accept slashes at the end of a Typed URL. You should edit the existing redirects and remove the slash at the end of the Typed URL An ending slash on the "Redirect URL" is s...
by Dave
Tue May 21, 2019 10:08 am
Forum: Report a Bug
Topic: Our 'Expert' Client List
Replies: 2
Views: 412

Re: Our 'Expert' Client List

Thanks for reporting this. This issue has now been addressed, please confirm if it is working for you now.
by Dave
Tue May 21, 2019 8:41 am
Forum: Help / How to use AllProWebTools
Topic: too many redirects
Replies: 1
Views: 372

Re: too many redirects

This will happen if you set your homepage to hidden. You can correct this by logging into your account and choose "Website" and then "My webpages" from the main menu. Now look through the list and find the page labeled "home page" in blue. Click on the "gear" ...
by Dave
Mon May 20, 2019 1:16 pm
Forum: Suggestions / Feature Requests
Topic: Comment Box Label
Replies: 6
Views: 680

Re: Comment Box Label

Please try it now and you can also include the question mark.
by Dave
Mon May 20, 2019 12:29 pm
Forum: Suggestions / Feature Requests
Topic: Comment Box Label
Replies: 6
Views: 680

Re: Comment Box Label

The field size has been increased to 255 characters for this account - please verify that you can now enter more text.

We will work on the ? issue and let you know when that is available...
by Dave
Mon May 20, 2019 9:48 am
Forum: Suggestions / Feature Requests
Topic: Comment Box Label
Replies: 6
Views: 680

Re: Comment Box Label

We will be happy to look into this for you. Can you please provide the support code for the account that you are currently working on. We would like to add an experimental feature to the account you are working in for you to use.
by Dave
Mon May 20, 2019 8:47 am
Forum: Report a Bug
Topic: Shipping Confirmation contact us link error
Replies: 8
Views: 1006

Re: Shipping Confirmation contact us link error

The verbiage that is in the {ORDER DETAILS} is predetermined by the system and which items were purchased, there is currently no way to edit it. We have updated the "Email Invoice" system email template to match the other system emails. You can learn how to edit these yourself as described...
by Dave
Fri May 17, 2019 10:51 am
Forum: Help / How to use AllProWebTools
Topic: Sign up form - field order
Replies: 14
Views: 4157

Re: I need help with a sign up form

[tags] leadbox order signup box order sign up box order
by Dave
Tue May 14, 2019 8:42 am
Forum: Report a Bug
Topic: Shipping Confirmation contact us link error
Replies: 8
Views: 1006

Re: Shipping Confirmation contact us link error

You can edit the appearance of your Shipping Confirmation email by choosing "marketing" and then "emails" from the main menu. Scroll through the list of emails and find the one called "[SYSTEM] - Shipping Confirmation Email"/ Click the pencil icon to edit the email and ...
by Dave
Thu May 09, 2019 1:34 pm
Forum: Help / How to use AllProWebTools
Topic: Video Background
Replies: 8
Views: 840

Re: Video Background

I am sorry, we do not have any experience doing this with Vimeo.
by Dave
Mon May 06, 2019 2:31 pm
Forum: Suggestions / Feature Requests
Topic: Feedback on new website builder interface
Replies: 4
Views: 756

Re: Feedback on new website builder interface

Keywords for SEO purposes have been unused for many years now. You can read more about this on this webpage written by yoast (one of the most respected and utilized SEO services available)

https://yoast.com/meta-keywords/
by Dave
Fri May 03, 2019 9:11 am
Forum: Help / How to use AllProWebTools
Topic: webmail auto reply
Replies: 10
Views: 3153

Re: webmail auto reply

In order to help you further with this, we will need to do a Support Screenshare. Here is a video that will show you how to start a Support Screenshare:

by Dave
Tue Apr 30, 2019 10:48 am
Forum: Help / How to use AllProWebTools
Topic: optin form html code
Replies: 1
Views: 345

Re: optin form html code

We do not recommend using raw HTML forms as much of the functionality will be lost. This includes dynamic thank you messages, updates when new fields are added, and how the form reacts when a user does not enter all of the info correctly. The most important concern is that your forms may no longer w...
by Dave
Tue Apr 23, 2019 9:34 am
Forum: Report a Bug
Topic: redirects not working
Replies: 1
Views: 371

Re: redirects not working

It does appear that you have configured the redirects correctly. You are working in a clone build of a live website for the purpose of creating a new theme to be applied to the live website at a later date. For this reason, the development install that you have will not be fully functional when it c...
by Dave
Wed Apr 17, 2019 12:15 pm
Forum: Help / How to use AllProWebTools
Topic: webmail auto reply
Replies: 10
Views: 3153

Re: webmail auto reply

You can select the option that says "out of office message"
by Dave
Tue Apr 09, 2019 9:40 am
Forum: Report a Bug
Topic: Send Test Email Button is disabled
Replies: 1
Views: 333

Re: Send Test Email Button is disabled

The test email system has been moved in version 5.0. Previously, many of our users were confused when they would use tokens such as {FIRST} or {LAST} and then send a test email to an email address that was not in the CRM. This resulted in no name coming through in the test email. This will also allo...
by Dave
Sat Apr 06, 2019 6:52 pm
Forum: Report a Bug
Topic: Reporting multiple "opened emails" on contact cards
Replies: 4
Views: 617

Re: Reporting multiple "opened emails" on contact cards

This issue has now been addressed in version 5.0. Duplicate opens in a row will only show as a single open. If any other timeline event occurs such as a different email being opened, or a note is added to the CRM, or an invoice is created, etc. A subsequent opened email will be reported once more in...
by Dave
Fri Apr 05, 2019 12:55 pm
Forum: Report a Bug
Topic: Reporting multiple "opened emails" on contact cards
Replies: 4
Views: 617

Re: Reporting multiple "opened emails" on contact cards

Yes, we will look into a way of consolidating these into a single notification over the next few days. Until then, you can use the Workflow Timeline filters to show ONLY the notes. The filter looks like a thought bubble.
by Dave
Tue Apr 02, 2019 1:08 pm
Forum: Policies / Best Practices
Topic: Email System
Replies: 2
Views: 56398

Re: Email System

As of AllProWebTools 5.0 if you send 2 different scheduled emails to the same email address in the same day - but at different hours of the day, your customer will only receive the first email sent. If you schedule 2 (or more) different scheduled emails to the same email address at the exact same ho...
by Dave
Tue Apr 02, 2019 12:55 pm
Forum: Help / How to use AllProWebTools
Topic: Center APWT Sign up box in WordPress
Replies: 2
Views: 471

Re: Center APWT Sign up box in WordPress

For both Wordpress AND AllProWebTools websites, the leadboxes can be centered by adding a single line to the CSS file as follows:

.custombox0 {
margin: auto;
}


TAGS: center signup box / center signup form / center leadbox / center lead form

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