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by Dave
Wed Jun 15, 2016 4:40 pm
Forum: Help / How to use AllProWebTools
Topic: Direct Sign up box data to multiple e-mails
Replies: 1
Views: 986

Re: Direct Sign up box data to multiple e-mails

Great question! This can be accomplished by setting up the one email box that AllProWebTools sends the notification to, to send copies to the other email addresses. If you are using AllProWebTools for your emails, you can setup a filter in your RoundCube account. If you are using Gmail, you can setu...
by Dave
Mon Jun 13, 2016 9:59 am
Forum: Help / How to use AllProWebTools
Topic: Need to update client's credit card info
Replies: 1
Views: 1103

Re: Need to update client's credit card info

There are two ways to address this issue: 1. The client can use their own login and they will be presented with a warning about their credit card expiring. This message will include a link and instructions to update their credit card on file. 2. You can login to your provider account and then choose...
by Dave
Fri Jun 10, 2016 4:14 pm
Forum: Report a Bug
Topic: Not pulling PO # in search results
Replies: 1
Views: 1273

Re: Not pulling PO # in search results

There are a few options to accomplish what you are asking for. ⋅  When performing a search, the preview box will only show 2 results - to see ALL results, click the link that says "more" and you will be taken to a search results page that shows all records that match your query. ...
by Dave
Fri Jun 10, 2016 4:06 pm
Forum: Suggestions / Feature Requests
Topic: Adding New Contact
Replies: 1
Views: 1621

Re: Adding New Contact

This is a great question, and actually, tabable fields still exist! You will see a green checkbox, but you do not need to click it. You can simply hit the "tab" key and what you entered will be saved and then you will be moved to the next field. This makes for faster data entry and is util...
by Dave
Mon May 23, 2016 11:46 am
Forum: Help / How to use AllProWebTools
Topic: Accounting/Reports/salestax
Replies: 1
Views: 3218

Re: Accounting/Reports/salestax

Thanks for submitting your questions. We have split your questions by topic and you can access each topic with the links below. For you questions about Monthly Sales Reporting , see this link: http://www.allprowebtools.com/forum/viewtopic.php?f=1&t=3318 For you questions about Sales Tax , see th...
by Dave
Mon May 23, 2016 11:44 am
Forum: Help / How to use AllProWebTools
Topic: Salestax Settings and Reports
Replies: 1
Views: 3449

Re: Salestax Settings and Reports

You can access the tax table in AllProWebTools by clicking on "Store" from the left sidebar menu and then choosing "Tax Rates". From here, you can manually enter any tax rates that you wish to apply. Here is a video with more information: https://www.youtube.com/watch?v=ukEcdujV8...
by Dave
Mon May 23, 2016 11:34 am
Forum: Help / How to use AllProWebTools
Topic: Monthly Sales Reporting
Replies: 1
Views: 3162

Re: Monthly Sales Reporting

We recommend creating a new user in your AllProWebTools account for your accountant. There is no charge for additional users and this will allow your accountant to access the information they need and run reports whenever they like. Here are instructions for creating a new user: https://www.youtube....
by Dave
Mon May 09, 2016 10:24 am
Forum: Help / How to use AllProWebTools
Topic: Website offered in deploy?
Replies: 2
Views: 1948

Re: Website offered in deploy?

As a provider, you have access to deploy new installations of AllProWebTools at no charge. We will not charge you any setup fee or installation charge for the installations that you deploy. However, your time is valuable and you are free to bill your clients for the installation and deployment howev...
by Dave
Mon May 02, 2016 2:21 pm
Forum: Policies / Best Practices
Topic: Providers and Experts Billing Clients
Replies: 0
Views: 5236

Providers and Experts Billing Clients

In the case where an AllPro Provider or AllPro Expert is maintaining and paying for their client's installation of AllProWebTools - Invoicing will be processed on the first of every month and the AllPro Provider or AllPro Expert will be billed at that time for any installation that are marked to be ...
by Dave
Sat Apr 30, 2016 9:29 pm
Forum: Help / How to use AllProWebTools
Topic: exporting and importing
Replies: 1
Views: 1279

Re: exporting and importing

Yes, you can export your list, make changes and re-upload the list without creating duplicates as long as the email addresses stays the same. ⋅ Go to Settings->Import/Export and in the box titled Buyers/Resellers click on Download Contacts ⋅ Open the downloaded file and make your...
by Dave
Thu Apr 28, 2016 1:22 pm
Forum: Report a Bug
Topic: Calendar is not showing times
Replies: 4
Views: 2973

Re: Calendar is not showing times

We appreciate the importance of this feature to your business and we are currently working with Google to address this issue as quickly as possible. As of yesterday, when you first reported this issue, our programming team has been looking into this and is progressing toward a solution. This issue h...
by Dave
Mon Apr 11, 2016 3:09 pm
Forum: Suggestions / Feature Requests
Topic: Version 4.3 changed how a contact is entered
Replies: 3
Views: 2969

Re: Version 4.3 changed how a contact is entered

Thanks for contacting us about this! In response to client requests and in an effort to simplify the new contact entering process, we have bypassed the initial screen and sent you directly to the contact page. This allows some of our clients who need to enter client notes before they enter the custo...
by Dave
Tue Mar 15, 2016 7:56 pm
Forum: Help / How to use AllProWebTools
Topic: Attn John Adding Banner
Replies: 9
Views: 8064

Re: Attn John Adding Banner

You are correct, we will copy all of your changes to your live site when you are ready.
by Dave
Sat Feb 27, 2016 3:27 pm
Forum: Help / How to use AllProWebTools
Topic: Mandrill Discontinuing?
Replies: 3
Views: 10774

Re: Mandrill Discontinuing?

We have some additional information about the Mandrill announcement: First of all, we apologize for the inconvenience caused by Mandrill's decision to change their pricing structure. After providing their email marketing service for years with no pricing change, we saw them as a viable option for ou...
by Dave
Thu Feb 25, 2016 11:15 am
Forum: Help / How to use AllProWebTools
Topic: Mandrill Discontinuing?
Replies: 3
Views: 10774

Re: Mandrill Discontinuing?

Thanks for reporting this, we have just received this notice as well. We have received several emails from our clients asking this very same question. The email that was sent out by Mandrill states, "To continue using Mandrill, all users will be required to have a paid monthly MailChimp account...
by Dave
Tue Feb 23, 2016 2:15 pm
Forum: Help / How to use AllProWebTools
Topic: Email Bounce Report
Replies: 3
Views: 15836

Re: Email Bounce Report

My apologies Grace, I think in responding to your question, I was referring to the "unsubscribes" not "bounces" as you had asked. It is true that AllProWebTools does not give you a report on bounces, and that you can get this from your SMTP Provider. It is a great idea though, so...
by Dave
Tue Feb 23, 2016 2:05 pm
Forum: Report a Bug
Topic: Can't see orders under orders tab
Replies: 4
Views: 15001

Re: Can't see orders under orders tab

A recent update has tied the date range setting to apply to the order displayed on the page. Previously, this page was limited to only 25 results which would cause a problem if you needed to see more than 25 results. Now that the results list is tied to the Date Picker, you can request as many resul...
by Dave
Fri Jan 29, 2016 10:59 am
Forum: Report a Bug
Topic: Scheduled emails going out throughout the day
Replies: 3
Views: 13764

Re: Scheduled emails going out throughout the day

AllProWebTools never limits the number of emails that you send out. AllProWebTools delivers all your emails at once to the 3rd party email marketing service you have selected. The limitation you are experiencing is imposed by the email marketing service Mandrill. If you use another email marketing p...
by Dave
Fri Jan 15, 2016 11:42 am
Forum: Help / How to use AllProWebTools
Topic: re; weight on an order
Replies: 6
Views: 11039

Re: re; weight on an order

Please tell me what shipping option was purchased for this order?

You can find this by clicking on the order number so that you can see the order detail. You will see a listing of all the items that were purchased.
by Dave
Sat Jan 02, 2016 9:15 pm
Forum: Help / How to use AllProWebTools
Topic: my sites
Replies: 1
Views: 4359

Re: my sites

Thanks for letting us know about this! The issue has been addressed, please try it now.
by Dave
Thu Oct 08, 2015 4:53 pm
Forum: Help / How to use AllProWebTools
Topic: Images are messed up
Replies: 3
Views: 4524

Re: Images are messed up

I have corrected your file permissions for the image directory - you should be able to access them now.
by Dave
Tue Dec 09, 2014 3:16 pm
Forum: Suggestions / Feature Requests
Topic: Printer setup for default printing
Replies: 2
Views: 3940

Re: Printer setup for default printing

The choice of which printer is set to default is a function of your computer's operating system. AllProWebTools is a cloud based software service that cannot access your operating system to address this request. Label auto-printing has been added to the version plans for version 3.03 http://allprowe...
by Dave
Mon Mar 03, 2014 12:52 pm
Forum: Suggestions / Feature Requests
Topic: Ipad/Iphone App Feature Requests
Replies: 2
Views: 5533

Re: Ipad/Iphone App Feature Requests

Thanks for all the feedback! Our next app release is scheduled for May 1st. Keep the ideas coming.
by Dave
Wed Jan 29, 2014 1:37 pm
Forum: Suggestions / Feature Requests
Topic: Signature capture using iPad (tablet for wholesale sales)
Replies: 8
Views: 8727

Re: Signature capture using iPad (tablet for wholesale sales

Thanks for the suggestion!

We have already started on a prototype for signature capture for a future version of the iOS mobile platform. We are currently working on upgrading the app for changes made in the iOS 7 upgrade. The signature functionality will be introduced in a future version.
by Dave
Sat Jan 25, 2014 11:04 pm
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 3.0 (6-15-2014)
Replies: 0
Views: 43462

AllProWebTools Version 3.0 (6-15-2014)

General ⋅ Responsive Console ⋅ UI / UX improvements ⋅ TLD and subdomain separated ⋅ Pagination on console search results and contacts ⋅ Company Timeline Website Package ⋅ Improved Gallery system ⋅ Separate blogging menu item and ...
by Dave
Sun Jan 19, 2014 2:11 am
Forum: Policies / Best Practices
Topic: Website Launch
Replies: 0
Views: 1083

Website Launch

AllProWebTools highly recommends testing all pages on your website before sending customers to your website. It is important to test all links and images. It is also a good idea to test how your new website will appear in different web browsers as well as how it will appear on different devices. We ...
by Dave
Sun Jan 19, 2014 12:31 am
Forum: Policies / Best Practices
Topic: Email System
Replies: 1
Views: 56203

Email System

AllProWebTools highly recommends testing all emails before sending them out to your mailing list. It is important to test all links and images. It is also a good idea to test how your email will appear in different web browsers as well as how it will appear in popular email clients and services such...
by Dave
Sun Jan 19, 2014 12:26 am
Forum: Policies / Best Practices
Topic: Backup Policy
Replies: 0
Views: 39415

Backup Policy

Each user is responsible for backing up their own data. This includes themes, customer data, usage data, and website content. Users can backup their data from the "Settings" menu by selecting "Import / Export". AllProWebTools does not backup the following data types without a spe...
by Dave
Thu Dec 19, 2013 12:51 am
Forum: Suggestions / Feature Requests
Topic: New Order Work Flow
Replies: 2
Views: 7046

Re: New Order Work Flow

Thanks for the suggestion. We have found that many customers have more than one email address and can usually recite their zip code quickly. The zip code was used as a quick way to narrow down the results of the following page and encourage the user to identify the customers record to avoid duplicat...
by Dave
Mon Dec 16, 2013 10:51 pm
Forum: Help / How to use AllProWebTools
Topic: Using emails is a bit odd
Replies: 6
Views: 10611

Re: Using emails is a bit odd

Thank you so much for reporting this. We have investigated the issue and have already applied a patch. (What other company do you know that will offer free tech support at 8pm and apply a fix within 1 hour?) The patch allows you to click any of the links in the email and they take you to the correct...
by Dave
Wed Oct 16, 2013 11:23 am
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 2.60 (2-12-2014)
Replies: 0
Views: 45970

AllProWebTools Version 2.60 (2-12-2014)

Shopping Cart Package
  1. Improved product picture upload
  2. UPS Global Ship

Calendar Add-on *NEW*
  1. Google Calendar API integration
by Dave
Mon Sep 16, 2013 7:50 pm
Forum: Suggestions / Feature Requests
Topic: Reseller account last names
Replies: 1
Views: 7377

Re: Reseller account last names

This feature is intentional and intended to increase data integrity. If you do not have the last name you might put some thing like "unknown" or "please get last name" - this will likely alert the next sales rep to ask the client for their last name.
by Dave
Wed Jun 12, 2013 1:54 pm
Forum: Report a Bug
Topic: URL extension and shares
Replies: 2
Views: 7206

Re: URL extension and shares

This issue has been slated to be addressed in our next version: http://www.allprowebtools.com/cms/forum/viewtopic.php?f=5&t=2544 It is listed as item # 6. We understand the importance of this issue and would like to patch it sooner, unfortunately, addressing this will require a complete restruct...
by Dave
Tue Jun 04, 2013 7:18 pm
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 2.58 (10-1-2013)
Replies: 0
Views: 45812

AllProWebTools Version 2.58 (10-1-2013)

⋅ Local Delivery System ⋅ Daily Reports ⋅ Morning of Delivery charge customer ⋅ Report of pending deliveries ⋅ Holiday Blackout Dates ⋅ Delivery Zones with order thresholds ⋅ Customer can set own delivery date from list of set da...
by Dave
Wed Apr 10, 2013 10:33 pm
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 2.55 (5-1-2013)
Replies: 0
Views: 44475

AllProWebTools Version 2.55 (5-1-2013)

  1. Mobile App
by Dave
Wed Apr 10, 2013 10:31 pm
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 2.53 (10-15-2012)
Replies: 0
Views: 38208

AllProWebTools Version 2.53 (10-15-2012)

⋅ Improved backend User Interface ⋅ Improved UI for user defined fields ⋅ Backend workflow improvements ⋅ Google Rich Snippets ⋅ Get a coupon lightbox ⋅ Improved Inventory Functionality ⋅ Separate Shipping and Billing addresses &...
by Dave
Wed Apr 10, 2013 10:29 pm
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 2.52 (9-9-2012)
Replies: 0
Views: 34682

AllProWebTools Version 2.52 (9-9-2012)

⋅ Auto ship on checkout ⋅ Apply multiple coupons on console orders ⋅ Ability to turn off pickup and delivery zip codes ⋅ Time allotment for coupon alias instead of set date ⋅ Open Slider link in new window ⋅ Define free shipping threshold ...
by Dave
Wed Apr 10, 2013 10:29 pm
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 2.51 (8-1-2012)
Replies: 0
Views: 18380

AllProWebTools Version 2.51 (8-1-2012)

⋅ If no content on page then the nav bar does not link ⋅ Embed testimonials into Emails ⋅ Ability to change last email in a campaign ⋅ Special event tracker ⋅ Ability to have custom modules ⋅ Create your own URL shortcuts ⋅ Auto ...
by Dave
Wed Apr 10, 2013 10:27 pm
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 2.5 (5-15-2012)
Replies: 0
Views: 18006

AllProWebTools Version 2.5 (5-15-2012)

⋅ Subscriptions ⋅ Ability to comment on Articles ⋅ IF a product is local only and zip code is not local it will DELETE from shopping cart ⋅ Refund Authorize.net ⋅ Put only First name and last name into email content / subject ⋅ wisywig foo...
by Dave
Wed Apr 10, 2013 10:26 pm
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 2.4 (5-1-2012)
Replies: 0
Views: 17802

AllProWebTools Version 2.4 (5-1-2012)

⋅ Reseller login to purchase. ⋅ Email campaigns and (auto responder) ⋅ Membership to access hidden pages with membership nav bar ⋅ Recurring Orders - add ability in console and users my account page to convert any order into a recurring order and set how many...
by Dave
Wed Apr 10, 2013 10:24 pm
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 2.3 (3-1-2012)
Replies: 0
Views: 16910

AllProWebTools Version 2.3 (3-1-2012)

⋅ Single Use coupons - expire after one use ⋅ Coupon Aliasing ⋅ Pickup and Delivery shipping option can now be restricted by zip code ⋅ Improved email handling ⋅ Emails are now sent faster ⋅ Emails are automatically sent with both HTML and...
by Dave
Wed Apr 10, 2013 8:14 pm
Forum: Suggestions / Feature Requests
Topic: Wholesale
Replies: 6
Views: 12966

Re: Wholesale

Thanks for this. There are many things lacking in the current reseller system. We are planning on building out a new wholesale module in the next month or 2. I will add this to the developer notes. We have also re-thought the entire attempted purchase history system. We are planning an improved aban...
by Dave
Wed Apr 10, 2013 7:23 pm
Forum: Help / How to use AllProWebTools
Topic: ?Spam Filters?
Replies: 1
Views: 8140

Re: ?Spam Filters?

That is a great idea, I love it. I will add that request into version 2.55.
by Dave
Tue Jan 01, 2013 11:30 am
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 2.54 (1-1-2013)
Replies: 0
Views: 40935

AllProWebTools Version 2.54 (1-1-2013)

⋅ Employee Commission Tracking ⋅ Improved TImecard System ⋅ Added Account Credit Products ⋅ Added Hourly Products ⋅ Timecard Reporting ⋅ Wordpress Integration ⋅ Active class status on menu ⋅ Friend referral coupon &sdot...

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