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by Paige
Tue Dec 15, 2015 6:24 pm
Forum: Report a Bug
Topic: When Deleting a duplicate Contact
Replies: 1
Views: 6003

Re: When Deleting a duplicate Contact

To resurrect a deleted contact you need to create a new contact with the same email address, this will bring back all history for that particular record.

We are currently working on releasing a merge contacts system that will hopefully alleviate some of this.
by Paige
Tue Dec 15, 2015 6:20 pm
Forum: Help / How to use AllProWebTools
Topic: Product sorting, is it possible
Replies: 8
Views: 16317

Re: Product sorting, is it possible

You are correct it does appear to be searching based on keyword. However once you get to this screen you can click on the word Category on the top of the table and sort it that way.
by Paige
Tue Dec 15, 2015 6:05 pm
Forum: Help / How to use AllProWebTools
Topic: Product sorting, is it possible
Replies: 8
Views: 16317

Re: Product sorting, is it possible

You are able to look at everything in a category on the backend by using the top search icon on AllProWebTools (viewtopic.php?f=1&t=2955&p=4264&hilit=search&sid=daebded04f572fa7dede45f0c2d33435#p4264) and searching for your category name.
by Paige
Tue Dec 15, 2015 5:57 pm
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 4.4 (6-6-2016)
Replies: 0
Views: 52933

AllProWebTools Version 4.4 (6-6-2016)

Base Package ⋅ Miscellaneous UI and security improvements ⋅ Webpage/blog/email versioning CRM WebTool ⋅ AJAX submit signup box CRM Emails WebTool ⋅ Email from the CRM record B2B Email Marketing WebTool Commerce WebTool ⋅ Items ordered and shipping a...
by Paige
Tue Dec 15, 2015 5:19 pm
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 4.3 (4-4-2016)
Replies: 0
Views: 37147

AllProWebTools Version 4.3 (4-4-2016)

Base ⋅ Digital Go live ⋅ Digital cancellation ⋅ Improved support center CRM WebTool ⋅ 1-step Create Contact ⋅ Ability to delete additional addresses Commerce WebTool ⋅ Ability to hide product Email Marketing WebTool ⋅ Record Test...
by Paige
Tue Dec 15, 2015 12:09 pm
Forum: Help / How to use AllProWebTools
Topic: How to set up sign-up form, with custom fields
Replies: 9
Views: 12365

Re: How to set up sign-up form, with custom fields

Dru, this is an excellent idea! Great minds think alike, we are already planning on including this feature in the near future. For now a way around this is to set your sign up box to Location = External Site. This will give you the raw code to manipulate. You can put the HTML5 attribute on the input...
by Paige
Thu Dec 10, 2015 6:08 pm
Forum: Help / How to use AllProWebTools
Topic: Is it difficult to do a Groupon type of thing, such as $50 buys $100 worth of service
Replies: 6
Views: 4789

Re: Is it difficult to do a Groupon type of thing, such as $50 buys $100 worth of service

We do not currently allow FTP access to this file, this will be coming in the future.

Here is a link where you can download the image: https://www.dropbox.com/s/hkp1l37rw61nh ... t.jpg?dl=0. If you make your changes I can upload it for you if you email it to [email protected]
by Paige
Wed Dec 09, 2015 5:54 pm
Forum: Help / How to use AllProWebTools
Topic: Is it difficult to do a Groupon type of thing, such as $50 buys $100 worth of service
Replies: 6
Views: 4789

Re: Is it difficult to do a Groupon type of thing, such as $50 buys $100 worth of service

You can achieve a Groupon like system with Coupon codes, here is a video that briefly explains how to set them up. If these coupon codes are only redeemable on the website, that doesn't work. As far as tracking, I see the certificate has a unique number on it! If that shows up in reports, we are go...
by Paige
Tue Dec 08, 2015 7:15 pm
Forum: Help / How to use AllProWebTools
Topic: Is it difficult to do a Groupon type of thing, such as $50 buys $100 worth of service
Replies: 6
Views: 4789

Re: Is it difficult to do a Groupon type of thing, such as $50 buys $100 worth of service

Thank you for using our forum Dru! You can achieve a Groupon like system with Coupon codes, here is a video that briefly explains how to set them up. Wl_IlWUejCw Or you can just name the product "$100 Massage" then sell it for $50 with a MSRP of $100, this would be an easier UX. There is c...
by Paige
Mon Dec 07, 2015 6:51 pm
Forum: Help / How to use AllProWebTools
Topic: Inventory Deductions
Replies: 19
Views: 60631

Re: Inventory Deductions

We have not rolled out 4.1 to all of our accounts as of today. I will bump you up on the list to receive it sooner :D
by Paige
Fri Dec 04, 2015 1:18 pm
Forum: Report a Bug
Topic: error on order payment
Replies: 4
Views: 6752

Re: error on order payment

Was the PayPal payment there when you originally sent this?
by Paige
Thu Dec 03, 2015 3:54 pm
Forum: Help / How to use AllProWebTools
Topic: Invoice Pictures
Replies: 2
Views: 2677

Re: Invoice Pictures

These images cache on your local computer, please try pushing Ctrl+Shift+R and let me know if that resolves the images.
by Paige
Thu Dec 03, 2015 3:52 pm
Forum: Help / How to use AllProWebTools
Topic: Auto Responder for Scheduling Time
Replies: 5
Views: 5012

Re: Auto Responder for Scheduling Time

Since you are sending them straight to your Google Calendar the auto responder would be through Google, which I believe is automatic on Google's behalf. However we also have a feature in AllProWebTools that does this and allows you to do this. This works by hooking your site up to Google Calendar an...
by Paige
Thu Dec 03, 2015 3:45 pm
Forum: Report a Bug
Topic: Email not sending to all people on tag(list)
Replies: 1
Views: 2859

Re: Email not sending to all people on tag(list)

Thank you so much for letting us know! We will be looking into this and getting back to you :D
by Paige
Thu Dec 03, 2015 3:44 pm
Forum: Help / How to use AllProWebTools
Topic: Adding a Pay Link Web Address to Invoices
Replies: 1
Views: 2366

Re: Adding a Pay Link Web Address to Invoices

To do this first you will need to turn off our bill payment system. You can do so by going to Settings > Invoicing > PDF Options, then set "Display bill payment link:" to "Don't Display". Then you can add your own custom text to the invoice by click on the tab "Invoice Text ...
by Paige
Thu Dec 03, 2015 12:22 pm
Forum: Help / How to use AllProWebTools
Topic: Create a professional opt in box
Replies: 1
Views: 2267

Re: Create a professional opt in box

Here is a video on how to create a basic opt in box for your website: NbwPRvUKXhA If you would like to add you own custom look to it you can add a box design, this can be done while adding / editing an opt in box. If you click on the "+" to the right of the box design drop down, from there...
by Paige
Thu Dec 03, 2015 12:15 pm
Forum: Help / How to use AllProWebTools
Topic: stop html editor from editing and changing my code
Replies: 6
Views: 5454

Re: stop html editor from editing and changing my code

We have in the past made exceptions to what it counts as valid HTML (viewtopic.php?f=1&t=2981), so if you have a specific example I would be more then happy to consider it!

As for turning it off permanently, there is not currently a way to do this.
by Paige
Thu Dec 03, 2015 12:10 pm
Forum: Help / How to use AllProWebTools
Topic: Sticky Menu Bar
Replies: 2
Views: 3092

Re: Sticky Menu Bar

There are two ways to do this depending on whether the navbar is originally at the top of the screen when you first load the screen. If it is, please reference this documentation: http://getbootstrap.com/components/#navbar-fixed-top If it is else where and it sticks to the top once you scroll, pleas...
by Paige
Wed Nov 25, 2015 9:01 pm
Forum: Report a Bug
Topic: Importing/Exporting Error Message
Replies: 2
Views: 3386

Re: Importing/Exporting Error Message

Due to the size of your list we will email your list to you. Thank you for making us aware of the issue!
by Paige
Wed Nov 25, 2015 7:19 pm
Forum: Report a Bug
Topic: Backend running very slowly
Replies: 5
Views: 6089

Re: Backend running very slowly

Andy, thank you so much for your data! Can you please let me know if you see improvements from now on?
by Paige
Wed Nov 25, 2015 5:18 pm
Forum: Help / How to use AllProWebTools
Topic: Product Variations
Replies: 6
Views: 25623

Re: Product Variations

Version 4.1 allows you to add variations to existing products, you are currently on version 4.0 which requires you to delete the product and start with a new product to add an option
by Paige
Wed Nov 25, 2015 12:41 pm
Forum: Help / How to use AllProWebTools
Topic: firebug 2.0 and html edit
Replies: 1
Views: 2364

Re: firebug 2.0 and html edit

Keith

I'm not 100% sure on what you are asking. But you cannot make changes in Firebug and save them permanently to your website.
by Paige
Tue Nov 24, 2015 6:21 pm
Forum: Report a Bug
Topic: Image Slide Upload Bug
Replies: 1
Views: 2522

Re: Image Slide Upload Bug

Thank you for being part of our beta program and reporting this! This has been addressed, please verify.
by Paige
Mon Nov 23, 2015 5:27 pm
Forum: Help / How to use AllProWebTools
Topic: stop html editor from editing and changing my code
Replies: 6
Views: 5454

Re: stop html editor from editing and changing my code

Can you provide us with the code you are trying to use? And just to clarify, you are using the WYSIWYG, just the source code editor within it?
by Paige
Thu Nov 19, 2015 8:17 pm
Forum: Report a Bug
Topic: Backend running very slowly
Replies: 5
Views: 6089

Re: Backend running very slowly

⋅ Download: http://winmtr.net/download-winmtr/ ⋅ When you load the program enter for the URL: ue.allprowebtools-s1.com ⋅ Click start ⋅ Wait 30 seconds and click stop ⋅ Click the Export Text button and save the .txt file ⋅ Please send this ...
by Paige
Mon Nov 16, 2015 6:18 pm
Forum: Report a Bug
Topic: Held Orders not showing
Replies: 2
Views: 3090

Re: Held Orders not showing

Held Orders are based on the date range on the top of the screen, please check theirs vs. yours and let me know :D
by Paige
Thu Nov 12, 2015 5:06 pm
Forum: Help / How to use AllProWebTools
Topic: Accounting & Banking integration
Replies: 1
Views: 1807

Re: Accounting & Banking integration

If you could go into more details in what they are looking for I can help you out. Here is a page that explains our current integration with Quickbooks, this would also apply to other systems: https://www.allprowebtools.com/Quickbooks-Integration/
by Paige
Thu Nov 12, 2015 4:58 pm
Forum: Help / How to use AllProWebTools
Topic: Order can't be marked as returned
Replies: 2
Views: 2667

Re: Order can't be marked as returned

Once an order is voided / returned in Authorize.net it can no longer be returned in AllProWebTools via credit card. A few ways to get around this is to either return it with AllProWebTools initially or to return it using Cash after you return in in Authorize.
by Paige
Thu Nov 12, 2015 4:23 pm
Forum: Help / How to use AllProWebTools
Topic: Coupons and free shipping minimums
Replies: 1
Views: 2161

Re: Coupons and free shipping minimums

The way to do this is without a coupon by going to Store > Shipping Manager, clicking on the shipping method you wish to be free, go to "Advanced Settings" and setting up "Free shipping over".

There is currently no way to achieve this with a coupon.
by Paige
Tue Nov 10, 2015 6:22 pm
Forum: Help / How to use AllProWebTools
Topic: Play sound on click
Replies: 7
Views: 4072

Re: Play sound on click

What does you new code look like?
by Paige
Mon Nov 09, 2015 3:45 pm
Forum: Suggestions / Feature Requests
Topic: Files Manager alphabetization
Replies: 12
Views: 12300

Re: Files Manager alphabetization

Steve, I guessing you did not realize there is a page 2 to this forum post. I will reach out to you via email.
by Paige
Thu Nov 05, 2015 4:32 pm
Forum: Report a Bug
Topic: "Immediate Payment Required" no longer required on ebay listings
Replies: 4
Views: 4165

Re: "Immediate Payment Required" no longer required on ebay listings

We will need to review the new API documentation and get back to you
by Paige
Thu Nov 05, 2015 1:55 pm
Forum: Help / How to use AllProWebTools
Topic: Play sound on click
Replies: 7
Views: 4072

Re: Play sound on click

I have added onclick as an accepted element. However I would highly recommend switch your code to jQuery for future browser compatibility, the "onclicks" of the world are being slowly phased out. Here is how you do an onclick in jQuery: https://api.jquery.com/click/
by Paige
Wed Nov 04, 2015 7:08 pm
Forum: Help / How to use AllProWebTools
Topic: Run Report for new contacts
Replies: 17
Views: 6782

Re: Run Report for new contacts

We're working on a more detailed report in version 4.1, but currently you can access these stats in Emails > View Emails, and on the Your {MONTH} Statistics box, click on the expand icon in the right corner. This page is controlled by the date range at the top of your screen.
by Paige
Wed Nov 04, 2015 4:13 pm
Forum: Suggestions / Feature Requests
Topic: Files Manager alphabetization
Replies: 12
Views: 12300

Re: Files Manager alphabetization

Steve, can you please contact us at [email protected] to setup a screenshare so I can see your screen?
by Paige
Wed Nov 04, 2015 1:08 pm
Forum: Help / How to use AllProWebTools
Topic: Play sound on click
Replies: 7
Views: 4072

Re: Play sound on click

We were not allowing onmouseout and onmmouseover, I have made this possible, please try it again :D
by Paige
Tue Nov 03, 2015 6:44 pm
Forum: Help / How to use AllProWebTools
Topic: re Name a Tab
Replies: 1
Views: 1493

Re: re Name a Tab

If you go to Website > My Webpages, click on the page you wish to change and change the Page Name
by Paige
Tue Nov 03, 2015 1:48 pm
Forum: Help / How to use AllProWebTools
Topic: Play sound on click
Replies: 7
Views: 4072

Re: Play sound on click

The WYSIWYG does not insert html or JS code that is invalid. It does accept all code that is valid however. Can you tell me the JS you are trying to use?

You can also put JS in the footer, valid or not, by going to Settings > Administrator > Theme Editor > Footer.
by Paige
Mon Nov 02, 2015 4:48 pm
Forum: Suggestions / Feature Requests
Topic: Social media icons
Replies: 1
Views: 1988

Re: Social media icons

The default social media icons are based off of what each sites guidelines require. If you wish to go oust side of the guidelines, you are free to by uploading your own image. Uploading your own image does require that you re-size it to fit your needs, we offer flexibility so that designers have the...
by Paige
Mon Nov 02, 2015 4:40 pm
Forum: Help / How to use AllProWebTools
Topic: Audio recordings
Replies: 2
Views: 2070

Re: Audio recordings

It is recommended that you use a .mp3
by Paige
Fri Oct 30, 2015 4:53 pm
Forum: Help / How to use AllProWebTools
Topic: Attach Forms
Replies: 1
Views: 1819

Re: Attach Forms

This is an awesome new feature of version 4.0, made available by the CRM Integrations WebTool. You can learn more about it here.
by Paige
Fri Oct 30, 2015 2:13 pm
Forum: Help / How to use AllProWebTools
Topic: 'Reorder last order' in the store + more
Replies: 1
Views: 2178

Re: 'Reorder last order' in the store + more

1) This is an amazing idea, I don't know why I've never thought of this! I wil work it into version 4.2 2) There is two options for this, both require that you are using a payment method that supports recurring payments . One being our Membership WebTool, so for example if you wanted to create a mem...
by Paige
Fri Oct 30, 2015 1:36 pm
Forum: Suggestions / Feature Requests
Topic: Email Integration
Replies: 2
Views: 2596

Re: Email Integration

We are working on many features and ideas for the future including email integration! This forum post should help with ease of use to find contacts for time being! Keep the suggestions coming, no one can use the forum too much! We love our users for being awesome and coming up with "awesomer&qu...
by Paige
Fri Oct 30, 2015 1:29 pm
Forum: Suggestions / Feature Requests
Topic: New Lead Box filter on dashboard
Replies: 1
Views: 2117

Re: New Lead Box filter on dashboard

Great idea, we are actually working this into version 4.2 currently! :D
by Paige
Fri Oct 30, 2015 1:26 pm
Forum: Suggestions / Feature Requests
Topic: Files Manager alphabetization
Replies: 12
Views: 12300

Re: Files Manager alphabetization

I am very curious about the search function too. I haven't been able to get it to work to look for a specific contact. Also, can the contacts in the view all page be alpha as well? Right now they are listed oldest to newest in terms of when they were added and it is really difficult to find a speci...
by Paige
Fri Oct 30, 2015 1:24 pm
Forum: Help / How to use AllProWebTools
Topic: Share newsletter on Social Media
Replies: 1
Views: 1889

Re: Share newsletter on Social Media

There is, if you send yourself a test email, there is a link at the top of the email that says: "Trouble viewing this email? Click Here". If you "Click Here" the webpage it takes you to is a permanent link to the email and can be shared on social.
by Paige
Fri Oct 30, 2015 1:19 pm
Forum: Suggestions / Feature Requests
Topic: Chat
Replies: 1
Views: 1900

Re: Chat

Thank you for pointing this out! We are aware of this and are working on multiple tab improvements in our next version 4.1
by Paige
Fri Oct 30, 2015 10:44 am
Forum: Help / How to use AllProWebTools
Topic: Stylesheet changes
Replies: 8
Views: 4625

Re: Stylesheet changes

Keith, I have moved your site back to the mockup server, it is still on treeoflifecounseling.info, please let me know when you are done building it

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