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Is there a space character before or after your coupon code?

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For item #1: You have an extra line above the image - as if you had started to type and then deleted all of the words - but there is still a blank line there for text. Just click in the empty spave and you will see your cursor blinking on the blank line. You can click the "delete" key or "backspace"...

There can be a number of causes of this behavior. It usually means that when you are pasting content, it is bringing over the styling from where you copied the text from. You can avoid copying with styling by using cntrl+shift+v instead of the usual cntrl+v If the editor is "stuck" in bold, the easi...

We will need additional information to assist you with this. The email that you received back contains diagnostic information that will be helpful. Please contact our Support Team during normal business hours via screenshare or chat for assistance. Here is a video that explains how to contact our Su...

Thank you for clarifying this. You can access the webpage from the main menu by going to "Website" and then clicking on "My Webpages". From this page, you can enter a search in the box on the right for "gallery" - this will filter the list of webpages to make it easier to find. It will look like thi...

What data is it that you would like to track? Is it just visits?

The affiliate system was designed to work with internal links, it does not provide tracking information for external links.

The ability to change campaign names and tags is now available in version 5.3.

Please provide a URL to this page so that we can take a look for you.

This can be done from the main menu by clicking "Reports" then "Website" then "Submissions".

On this page you can select the signup box name where the leads came from and the desired date range in the top right corner. There is also a "Download" button and a "Print" button.

Yes, placing a zero is the intended functionality for an integer field. At this time, this is the recommended solution.

If any other users would like to see the ability to clear the field to empty - please comment below in this thread and we will consider it for a future version.

The "related products" cannot be changed.

You may appreciate using the "upsell" feature as explained in this video (the video is from an older version of AllProWebTools, but the upsell feature still works the same):

We are currently working to release ver 5.1, you can read all of the new features here: https://allprowebtools.com/forum/viewtopic.php?f=5&t=4050&p=8617#p8617 You can also see a directory of all currently planned versions (and features to be included) here: https://allprowebtools.com/forum/viewforum...

Thanks for the suggestion! We will consider adding this to a future version release.

The data the you have requested has been added to the page. Thanks for the suggestion!

You will find this setting by clicking on settings>website from the main menu and then choose the tab called "other settings". You will see an option for "Redirect on Login URL"

Hope that helps!

Thanks for reporting this. The development team is looking into a resolution to this issue. We will report back in this forum thread soon.

Until then, we have manually cleared the value in record 513 for you.

Please provide a specific dictionary term where this is happening so that we can reproduce the issue that you are experiencing to investigate further.

Thank you for providing that new code. I have installed it on your website at: http://www.holisticnutritionfood.com/Supplements/ I found that it does NOT work in the Chrome web browser. But it DOES work in the Firefox web browser and Internet Explorer and the Safari web browser for Apple products. I...

I have taken the 2 new codes that you provided and saved them to your webpage successfully. The boxes are now there, but nothing appears in them. I have also placed the 2 codes that you provided into a plain HTML document (that does not use AllProWebTools) and they still show up empty. The original ...

Thank you for this. We are looking into this for you now...

This question was addressed here: viewtopic.php?f=1&t=4036

We will be happy to assist you with this error! Please provide instructions on how we can reproduce this issue including the Support Code for the account where this occurred.

Your question seems to be specific to your specific account, how you have it configured, and in which order you are performing these actions.

This question can be best addressed by contacting our Support Team via screenshare support as show here:

Here are the directions to change ownership of your account to someone else: 1. You can start by following these instructions to create a new user in your account: https://youtu.be/pD5UckAIkuo 2. You can change all account and billing info by going to "Settings"->"Company Information" 3. You can cha...

You may also consider setting up a gallery as explained in this video:

It is currently not possible to set a coupon to start on a certain day. I have moved this post to the suggestions forum for future consideration by our Programming Team.

Thanks for the feedback!

We appreciate your posting these concerns, but we cannot discuss password algorithms and policies in a public forum. If you would like to discuss this further, please contact the Support Team as shown in this video and we will be happy to discuss this with you further:

You can access these settings by choosing "settings" from the main menu and then go to "Website". Here you will find a box titled "Testimonial Discounts". We have found that you can increase the number of testimonials received by offering an incentive. To remove the incentives, you can just clear th...

Thanks for reporting this. This issue has now been addressed. It may take 24 hours for the update to propagate.

We will be happy to look into this issue for you. Can you provide an example of a buyer id that has not yet been resolved?

Thanks for bringing this issue to our attention. We have addressed this issue, please let us know if you continue to see this happen.

There is not an htaccess file. What is it that you would like to accomplish?

If you are looking for redirects, see this forum post: http://allprowebtools.com/forum/viewtop ... 0c95#p7695

These can all be accessed by editing the webpage and updating the "SEO Information" tab. Here is how you get there: 1. Go to "Website" -> "My Webpages". 2. Click on the webpage that you would like to change. 3. Click the tab at the top that says "SEO Information". Changing the field labeled "Descrip...

Can you provide more specific information regarding what you would like to change so that we can find the answer for you?

You can fix this by changing your SMTP provider. Here is a video that will show you how:

1) Canada Flat Rate Shipping Price - is there a way to set a set shipping amount ($8) for any orders made from Canada? Also - I believe that she only wants to sell to the USA and Canada. Yes. Shipping to Canada is considered "International Shipping" by the shipping carriers. You can set a separate ...

The AllProWebTools caching system is ONLY available when using the AllProWebTools DNS. If you are not using AllProWebTools for DNS - then there is no caching to be cleared. If you still need further assistance with this issue, it would be best to start a Support Screenshare with our Support Team so ...

I'm glad we got everything figured out with that sign up box. Also, thanks for the suggestion, about trying to make it easier to center the sign up boxes. We'll keep this in mind when planning future version of AllProWebTools!

I saw your code and have figured out a solution. You must add margin: auto to within the style tag of the code right here:
If you could confirm that this works with us that would be greatly appreciated.

I'm not seeing anything of an img tag in any of the versions that I have checked. Would it be possible to take a screen shot and post it here so I can see the exact code? It would help if the screenshot is of the whole page and not just the code.

Thanks for the support code. I loaded up the page and I have seen your issue and I was able to fix it by doing this. You need to add: style="text-align: center" after "col-md-12". It should be after the end quotation mark but before the > That line of code should now be: <div class="col-md-12" style...

I've tested this out on the demo version of allprowebtools and I cannot seem to reproduce your problem. Do you think we could possibly do a screen share so that one of our support staff can see the problem first hand. Here is a video on how to start a screen share:

I wanted to let you know that I tested your website on chorme, firefox, and opera on a computer desktop and I see your button on the website. I think at this point we are going to need a little more information about your issue or possibly do a screen share so we can see this problem first hand.

On the left side of you allprowebtools click on Settings->WebTools. Then click the Update Payment Information button and it will take you to a new page where you can update your credit card information. Let us know if we can be of any further assistance. Here is a link to help you out. https://www.y...

This issue has been addressed.

We found a missing directory that may have been missed by our Support Team when moving your website when you "went live" with your website.

Thanks for reporting this. We have replicated your issue and are currently working on a solution. We have already created an entirely new install for your account and cloned your data to it and the problem is persisting on the new install. We will continue to update you on our progress in this thread.

Thanks for the suggestion. We will definitely try and put that feature in a future build. Please keep on the lookout for updates when new versions are released.

Thanks for the suggestion. We will definitely try and put that feature in a future build. Please keep on the lookout for updates when new versions are released.