Search found 1221 matches

by Dave
Tue Sep 26, 2023 7:58 am
Forum: Report a Bug
Topic: Broken links and different calendar site
Replies: 3
Views: 475

Re: Broken links and different calendar site

Please provide the correct link for where you want the website visitor to be directed when they press the "Reserve it" button
by Dave
Tue Sep 26, 2023 7:53 am
Forum: Report a Bug
Topic: Punctuation is corrupted all over the website
Replies: 1
Views: 405

Re: Punctuation is corrupted all over the website

A filter has been run on your account to clean the data. Please provide a link if you see a future issues like this.
by Dave
Wed Sep 20, 2023 1:29 pm
Forum: Help / How to use AllProWebTools
Topic: Changing my password
Replies: 2
Views: 494

Re: Changing my password

Nothing needs to change. This will not affect AllProWebTools.
by Dave
Wed Sep 20, 2023 6:23 am
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 838

Re: Puctuation is corrupted throughout my APWT system.

The screenshots were helpful, 46 boxes were found and removed from your website content.
by Dave
Tue Sep 19, 2023 9:32 am
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 838

Re: Puctuation is corrupted throughout my APWT system.

We are anxious to assist you with this, but I do not see any boxes on the pages you have linked. Can you provide an image of the box in context with the sentence so we can address this for you? It would also help if you can advise about the browser that you are using: firefox, edge, chrome, safari, ...
by Dave
Tue Sep 12, 2023 3:49 am
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 838

Re: Puctuation is corrupted throughout my APWT system.

We are happy to continue assisting you with automating the process of correcting any incorrect characters. I understand that you used emojis from the linkedin page that you referenced, but I do not know which emojis were originally used. If you can provide this information, I can quickly update all ...
by Dave
Tue Sep 12, 2023 3:46 am
Forum: Help / How to use AllProWebTools
Topic: Setting up an affiliate portal
Replies: 2
Views: 270

Re: Setting up an affiliate portal

Hello Stephanie! We continue to dedicate resources to maintain and develop features that are most used. The affiliate system is no longer supported due to lack of interest in this product by our users. It is still accessible so that past users can continue to pull reports. There will be no further d...
by Dave
Mon Sep 11, 2023 1:09 pm
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 838

Re: Puctuation is corrupted throughout my APWT system.

We have performed some additional filtering to address the pages that you listed. Can you provide some direction as to what characters were intended here: 👩"ðŸ‘©"ðŸ‘¦ Create more wealth, impact, and time freedom by serving more of your ideal clients in less time. 💥 Blow your clients' minds w...
by Dave
Thu Aug 17, 2023 9:53 am
Forum: Help / How to use AllProWebTools
Topic: Remove a domain
Replies: 14
Views: 1206

Re: Remove a domain

All emails containing @rcn.com have been marked as invalid and can no longer receive emails from your account.
by Dave
Thu Aug 17, 2023 4:00 am
Forum: Help / How to use AllProWebTools
Topic: Multiple Campaigns
Replies: 2
Views: 226

Re: Multiple Campaigns

On the "upload contacts" screen. It is important that you always leave the checkbox NOT checked where it says: "Tag Existing Records" as seen here: upload-contacts.png (Please read the charcoal colored comment box that is in the red circle in the photo) This will prevent any duplicate records from b...
by Dave
Tue Aug 01, 2023 11:42 am
Forum: Help / How to use AllProWebTools
Topic: Remove a domain
Replies: 14
Views: 1206

Re: Remove a domain

All emails containing @curiumpharma.com have been marked as invalid and can no longer receive emails from your account.
by Dave
Tue Aug 01, 2023 5:18 am
Forum: Help / How to use AllProWebTools
Topic: Cannot Revise or Update URL on a Web Page
Replies: 4
Views: 2244

Re: Cannot Revise or Update URL on a Web Page

When I click the link in the menubar, I am redirected to https://www.newhomesource.com/.

Can you provide more information about the issue you are experiencing?
by Dave
Fri Jul 14, 2023 10:24 am
Forum: Help / How to use AllProWebTools
Topic: Revision History of weebpage says user "System" updated page
Replies: 1
Views: 678

Re: Revision History of weebpage says user "System" updated page

SYSTEM is an adjustment that we made in response to your support request.

You can learn more about available support options here: https://www.allprowebtools.com/Support/
by Dave
Tue Jul 11, 2023 5:49 am
Forum: Help / How to use AllProWebTools
Topic: Noticing Issue with Sign up Form
Replies: 10
Views: 3004

Re: Noticing Issue with Sign up Form

I do not see any blocks for the IP address you have provided. It is possible that your IP address has changed in the past few days. When testing the contact form, please be sure to include the word "test" somewhere in your message to avoid triggering the security system.
by Dave
Fri Jul 07, 2023 2:20 pm
Forum: Help / How to use AllProWebTools
Topic: Noticing Issue with Sign up Form
Replies: 10
Views: 3004

Re: Noticing Issue with Sign up Form

Your IP address has been blocked for too many forms submitted.

We can clear the block - Please provide a screenshot of your computer when you visit this website: https://whatismyipaddress.com
by Dave
Fri Jun 30, 2023 6:15 am
Forum: Help / How to use AllProWebTools
Topic: Noticing Issue with Sign up Form
Replies: 10
Views: 3004

Re: Noticing Issue with Sign up Form

Functionality has now been added to support Dynamic Messages in leadboxes on the Blog page.
by Dave
Fri Jun 30, 2023 12:09 am
Forum: Help / How to use AllProWebTools
Topic: Setting up Google Analytics 4 in APWT
Replies: 2
Views: 505

Re: Setting up Google Analytics 4 in APWT

You can access the Header from the main menu by selecting "Settings" -> "Administrator". On this page you will find the "Theme Editor" and you can click on "Header" to make the edits in HTML.
Screenshot from 2023-06-30 01-40-40.png
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by Dave
Fri Jun 30, 2023 12:07 am
Forum: Help / How to use AllProWebTools
Topic: Remove a domain
Replies: 14
Views: 1206

Re: Remove a domain

All emails containing @pcconstruction.com have been marked as invalid and can no longer receive emails from your account.
by Dave
Fri Jun 30, 2023 12:02 am
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3199

Re: My test purchase went wrong in so many ways. :(

You will find these links in the Header. You can access the Header from the main menu by selecting "Settings" -> "Administrator". On this page you will find the "Theme Editor" and you can click on "Header" to make the edits in HTML. Screenshot from 2023-06-30 01-40-40.png Lines 25 and 26 contain the...
by Dave
Thu Jun 29, 2023 8:30 am
Forum: Policies / Best Practices
Topic: Phone.com Text Messaging Registration with 10DLC
Replies: 0
Views: 3463

Phone.com Text Messaging Registration with 10DLC

After July 1 2023 - you will not longer be able to send text messages from AllProWebTools using your Phone.com account UNLESS you register your company on the phone.com website In an email that Phone.com sent out to all of it's customers earlier this month: As part of U.S. wireless carrier efforts ...
by Dave
Mon Jun 26, 2023 2:10 pm
Forum: Help / How to use AllProWebTools
Topic: Error on sending email
Replies: 1
Views: 473

Re: Error on sending email

Your account has been cleared and you can continue sending now.

Thank you for reporting this issue.
by Dave
Fri Jun 23, 2023 6:24 am
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3199

Re: My test purchase went wrong in so many ways. :(

I have followed the steps provided and I was able to complete the charge as follows: pp-charge-screen.png Screenshot from 2023-06-23 08-16-54.png I would first suggest trying a different browser or a different computer, and then I would recommend contacting PayPal directly as this issue is occurring...
by Dave
Thu Jun 22, 2023 6:45 am
Forum: Report a Bug
Topic: Email Template Freezing
Replies: 2
Views: 593

Re: Email Template Freezing

It looks like the email content was copied from another source. The copied information included control characters (letters that are not found on your keyboard) that were interfering with the web browsers ability to display them. We have removed the control characters from your email #80. If you hav...
by Dave
Sat Jun 17, 2023 1:51 am
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3199

Re: My test purchase went wrong in so many ways. :(

Yes, we have been testing your checkout system as you requested.

Yes, we are now being directed to your thank you page correctly.

Can you provide the exact steps that are ending with you on a PayPal page that loads forever? Screenshots of your process would be helpful.
by Dave
Thu Jun 15, 2023 9:38 am
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3199

Re: My test purchase went wrong in so many ways. :(

Your email campaign is now sending correctly after purchase.

Threshold is the minimum quantity to have in stock. When the quantity on hand drops below the threshold, you can be alerted to order more inventory.
by Dave
Thu Jun 15, 2023 5:53 am
Forum: Help / How to use AllProWebTools
Topic: link in my email goes to error page
Replies: 1
Views: 476

Re: link in my email goes to error page

It looks like you have connected your AllProWebTools account to use Sendgrid for SMTP. Sendgrid is changing your links to provide tracking data to you. You can resolve the issue you are experiencing by contacting Sendgrid Support, or you can change your SMTP settings in your AllProWebTools account t...
by Dave
Thu Jun 15, 2023 5:03 am
Forum: Help / How to use AllProWebTools
Topic: Noticing Issue with Sign up Form
Replies: 10
Views: 3004

Re: Noticing Issue with Sign up Form

It appears that your account has been customized with unsupported javascript includes. There are a number of error messages in the console of inspect element. Screenshot from 2023-06-15 06-57-20.png I have also found that the webform is being modified by a 3rd party process. There is a code called "...
by Dave
Wed Jun 14, 2023 6:01 am
Forum: Help / How to use AllProWebTools
Topic: Remove a domain
Replies: 14
Views: 1206

Re: Remove a domain

All emails containing @stantec.com have been marked as invalid and can no longer receive emails from your account.
by Dave
Fri Jun 09, 2023 6:00 am
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3199

Re: My test purchase went wrong in so many ways. :(

I have just completed a purchase from your website. I paid with PayPal as a guest and I never logged into PayPal, I just entered my credit card. You may find it interesting that I was asked which currency to pay with: Screenshot from 2023-06-09 07-55-35.png After payment, I was shown this screen: Sc...
by Dave
Tue May 30, 2023 9:44 am
Forum: Report a Bug
Topic: My test purchase went wrong in so many ways. :(
Replies: 18
Views: 3199

Re: My test purchase went wrong in so many ways. :(

Hello Stephanie! I want to thank you for providing so much detail in your report - it really helps us to resolve the issue quickly. We found a number of configuration issues in your account such as: A shipping description that was shown to customers on checkout that required a phone number when your...
by Dave
Wed May 24, 2023 7:26 am
Forum: Help / How to use AllProWebTools
Topic: Removing a certain domain and seeing all contacts for a domain at once
Replies: 4
Views: 837

Re: Removing a certain domain and seeing all contacts for a domain at once

Are you still having an issue with seeing more than 20 results?
by Dave
Tue May 23, 2023 12:29 pm
Forum: Help / How to use AllProWebTools
Topic: Removing a certain domain and seeing all contacts for a domain at once
Replies: 4
Views: 837

Re: Removing a certain domain and seeing all contacts for a domain at once

A new tag named "smithgroup" has been created in your account and it contains all emails at smithgroup.com. All contacts in this group have been removed so that they will not receive emails. When you view the records, you will see that they can not receive emails by the yellow and red icons like thi...
by Dave
Fri May 19, 2023 6:47 am
Forum: Help / How to use AllProWebTools
Topic: Change Color on Form Submit Button
Replies: 2
Views: 606

Re: Change Color on Form Submit Button

All of your leadbox submit button have been changed in color by adding this code to the bottom of your stylesheet: .leadbox-submit { background-color: #988377; border-color: #988377; color: #ffffff; } The stylesheet is accessed from the main menu: "Settings" -> "Administrator" then click on "Stylesh...
by Dave
Fri May 19, 2023 3:34 am
Forum: Help / How to use AllProWebTools
Topic: How do I change the currency in my shop?
Replies: 4
Views: 880

Re: How do I change the currency in my shop?

It sounds like your paypal account is configured for CAD as the default currency. The majority of the currency settings are managed by paypal as you can read more about here: https://www.paypal.com/us/brc/article/how-to-accept-foreign-currency-with-your-business-account Can you provide a screenshot ...
by Dave
Thu May 18, 2023 5:23 am
Forum: Help / How to use AllProWebTools
Topic: How do I change the currency in my shop?
Replies: 4
Views: 880

Re: How do I change the currency in my shop?

I am looking at your website and I am seeing USD dollar signs. Can you provide more information about where you are not seeing USD?
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Screenshot from 2023-05-18 07-22-29.png (43.49 KiB) Viewed 877 times
by Dave
Wed May 17, 2023 8:58 am
Forum: Help / How to use AllProWebTools
Topic: Member Profiles
Replies: 4
Views: 3807

Re: Member Profiles

The records indicate that all of these numered categories were added to your account over a year ago on: 2022-04-18 1:05PM
brc-numbered-categories.png
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All of these categories have now been removed as you requested.
by Dave
Tue May 16, 2023 5:57 am
Forum: Report a Bug
Topic: My videos are multiplying like rabbits
Replies: 2
Views: 867

Re: My videos are multiplying like rabbits

Thanks for reporting this! We have spent an hour pushing all the buttons, saving the page repeatedly, adding text, adding videos, removing text, changing fonts, etc. We have been unable to reproduce this issue. Can you provide more details? What were you doing in the editor when this happened? Which...
by Dave
Tue May 16, 2023 3:42 am
Forum: Help / How to use AllProWebTools
Topic: Can not Upload an MP4 Video
Replies: 6
Views: 1512

Re: Can not Upload an MP4 Video

Yes, the recommendation is to use youtube or vimeo or any other video platform to store the video and then link to it on your website. Here are the instructions: https://allprowebtools.com/forum/viewtopic.php?f=1&t=3363 You can upload the videos as "Unlisted" so that they do not appear on youtube an...
by Dave
Mon May 15, 2023 3:39 am
Forum: Help / How to use AllProWebTools
Topic: Can not Upload an MP4 Video
Replies: 6
Views: 1512

Re: Can not Upload an MP4 Video

The screenshot that you included does not show the error message that you described. Can you provide more clarification on the issue you are experiencing?
by Dave
Tue May 02, 2023 5:31 am
Forum: Help / How to use AllProWebTools
Topic: Does marking a notification complete send an email to the client?
Replies: 2
Views: 870

Re: Does marking a notification complete send an email to the client?

Hi Stephanie! I am not sure what you are referring to with "notifications", but looking at your dashboard I see several instances where a shipping confirmation email was sent . The shipping confirmation email setting can be found by going to "Store" on the main menu and then select "Shipping Manager...
by Dave
Thu Apr 20, 2023 12:09 am
Forum: Help / How to use AllProWebTools
Topic: Sign-Up Box - International Users/Addresses
Replies: 1
Views: 579

Re: Sign-Up Box - International Users/Addresses

Can you provide the link to the page where the signup box can be filled out?
by Dave
Mon Apr 17, 2023 1:49 am
Forum: Help / How to use AllProWebTools
Topic: How to Restore a Deleted Contact
Replies: 2
Views: 587

Re: How to Restore a Deleted Contact

You can use this link to restore the account: https://c2865.allprowebtools-s1.com/con ... hp?id=5911
by Dave
Sat Apr 15, 2023 10:05 am
Forum: Help / How to use AllProWebTools
Topic: Web Page Keeps Adding Letters and Numbers to the URL
Replies: 4
Views: 7842

Re: Web Page Keeps Adding Letters and Numbers to the URL

Screenshot from 2023-04-15 12-04-58.png
Screenshot from 2023-04-15 12-04-58.png (115 KiB) Viewed 7829 times
by Dave
Sat Apr 15, 2023 10:03 am
Forum: Help / How to use AllProWebTools
Topic: Membership Page Has a Wait Message
Replies: 4
Views: 842

Re: Membership Page Has a Wait Message

Your delete request has been completed
by Dave
Sat Apr 15, 2023 8:07 am
Forum: Help / How to use AllProWebTools
Topic: Putting a Google Calendar on a Page
Replies: 1
Views: 557

Re: Putting a Google Calendar on a Page

This question was previously answered here: viewtopic.php?f=1&t=4584
by Dave
Sat Apr 15, 2023 8:04 am
Forum: Help / How to use AllProWebTools
Topic: Web Page Keeps Adding Letters and Numbers to the URL
Replies: 4
Views: 7842

Re: Web Page Keeps Adding Letters and Numbers to the URL

Numbers are added anytime there is already a page with the same name. This "events" page has now been corrected for you. It seems that there is some combination of buttons that you are pressing to cause duplicates of this page. You can see the history of the many versions of this page here: Screensh...
by Dave
Sat Apr 15, 2023 7:57 am
Forum: Help / How to use AllProWebTools
Topic: Membership Page Has a Wait Message
Replies: 4
Views: 842

Re: Membership Page Has a Wait Message

This issue is caused because there are too many inactive memberships on the page. We can assist you in deleting many of these. Would you like us to delete all that have been inactive for more than 1 year?
by Dave
Thu Apr 13, 2023 7:11 am
Forum: Help / How to use AllProWebTools
Topic: Members' Cards Being Charged Twice
Replies: 8
Views: 1586

Re: Members' Cards Being Charged Twice

From the 2 invoices that you have presented, I have found the following information: Invoice 1986 was charged on April 22 2019 Invoice 3148 was charged on April 12 2023 (4 years later) The notes on this customer's account indicate that your staff was working on his account on April 11: Screenshot fr...
by Dave
Tue Apr 11, 2023 6:27 am
Forum: Help / How to use AllProWebTools
Topic: Test email to myself goes to spam/junk folder
Replies: 1
Views: 584

Re: Test email to myself goes to spam/junk folder

This will ONLY happen to you, and here is why: Many email systems (such as: gmail, yahoo, outlook, and others) can see that something strange happened - you are sending an email to yourself, from yourself. For example, if your email address is jondoe@example.com and your send an email to jondoe@exam...
by Dave
Sat Apr 08, 2023 12:34 pm
Forum: Help / How to use AllProWebTools
Topic: People Cannot Pay for New Home Specialist Program & Make Payments
Replies: 2
Views: 962

Re: People Cannot Pay for New Home Specialist Program & Make Payments

You will find a setting on the main menu when you choose "Store" -> "Shipping Manager". The page looks like this: Screenshot from 2023-04-08 14-32-29.png If you set the switch to green where it says "Do Not Display Shipping Options:" This will allow your customers to make a purchase without requirin...