AllProWebTools.com

This could be done if you have the URL of the file you want to be downloaded. If you have already uploaded the file to your AllProWebTools console, you can get the URL this way. Go to "Website->Manage Images & Files" Find the file you want to be downloaded Right click on the file and select "Show UR...

Sorry about the confusion, I'll be happy to clarify for you. The "Product Name" is the name of the product that only you see. This is used in the console and is never visible to customer. The "SEO Product Name" is the name that is used on your site. This is the name that is visible to customers, and...

This is because you have the same image uploaded as you banner and your logo. To fix this, you will need to upload an image of just your logo, and not the entire banner. Go to "Settings->Company Information" Click on the tab that says "Comapny Logo" From here, upload an image of just your logo Pleas...

Thanks for the suggestion! If anyone else would like to be able to do this when adding client notes, please let us know below!

Changing the priority was a great place to start! Unfortunately, that only affects how the products are displayed in the sidebar. In the menu, like you have set up, the products are sorted alphabetically by "SEO Product Name", the product name that is displayed on your website. So to change the orde...

Yes, it is possible to tag multiple contacts at once. Here's a forum post that explains exactly how to do that. http://www.allprowebtools.com/forum/viewtopic.php?f=1&t=2960&p=4289&hilit=tag+contacts&sid=29652d44ce974beb9664b035f7cd11dd&sid=29652d44ce974beb9664b035f7cd11dd#p4289 Please let me know if...

Thank you for letting us know. I will make a note of this and make sure we look into it!

Thank you for letting us know of your needs. We will certainly consider adding this for future versions. Currently, you can create another shipping label by reshipping the order. Fill out the shipping information and ship the order as normal. Go back to the order you just shipped On the top left, cl...

Thank you for letting us know. I will make sure we look into this right away. If you go to the customers CRM page, are you able to "Login as Buyer" and access their account that way? You can also click on the dropdown menu next to the "Introduce" button and reset your customer's password that way if...

Thank you for voicing your needs to us. This feature has not been added yet, but if anyone else would like this, please let us know below!

Absolutely! This is under "Reports->Website->Site Searches"

Please let me know if you need any more help!

You can always view the stats for an individual email by going to the email itself. We will certainly consider adding the ability to print those stats for a future version. If anyone else would like to be able to print individual email statistics, please let us know below!

Thanks for letting us know. I'll make sure we look into this!

Thanks for clarifying. It's not possible to change what tag is used to auto tag new contacts. What I would suggest is to rename the "Customers" tag to whatever tag you wish to use. Then create a new tag called "Customers" that you can tag contacts with. Please let me know if this will work for you o...

When viewing the product list, you can search by SKU# in the search box there, but that may not be useful for what you are trying to do. We will certainly consider adding the SKU# as a way to find products on the New Order page, and if anyone else would like the ability to do this, please let us kno...

Actually, you can simply change the name of the tag that automatically gets added to all contacts whenever you enter them from the console. Go to "Contacts->Manage Tags" to bring up a list of your existing tags All contacts that are added through the console are tagged "Customer", so click on "Custo...

Thanks for giving us the extra information. I will make sure we look into with your updates!

Thank you for the update. I will make sure we look into this!

I can see how that could get annoying. We will certainly consider moving it in a future version.

If there is anyone else who would like this field moved, please let us know below!

Thank you for answering so quickly! This will help as we look into the issue.

To give a customer store credit, you will first need to have a product of product type "Credit" which you will use to create an order for that customer. In more detail, Create a new product, I would recommend naming it something like "Account Credit" When selecting the "Product Type" be sure to sele...

Thank you for clarifying. I will make sure we look into this.

Thank you for letting us know about this. I'll make sure we look into it, but if you could provide us with some more information that would be very helpful. How many people were you attempting to send to the first time and what were the tags? When did you try to send this email? Had you already sent...

When I look at this site, the navbar is indeed the dark color #28184a.

If this is not the case when you look at it, I would first suggest holding the shift key while you refresh the page.

If this does not help, please let me know!

In that case I'll answer this question as well!

Currently there is not a method for editing status, but I will make sure we look into this and address it today.

Thanks for letting me know. I'll make sure we look into this today.

Absolutely, this can be changed in payment settings. Go to "Settings->Payment Methods" Click on the tab that says "Credit Card" This should bring up the page where you would setup your credit card processors In the box titled "Credit Card Logos" simply check/uncheck the logos you would like to displ...

I see how that could be useful. If anyone else would like to be able to send attachments in chat, please let us know below!

Thanks for giving us more info. I will make sure we look into this today, and the extra information will certainly help!

If it has been answered in the past, I'll be happy to answer it again for you. If you go to "Contacts->Manage Tags" this is where you can edit existing tags and create new ones. This should bring you to a screen with a list of your existing tags. You simply click on the tag you would like to edit, a...

When you click on the notifications icon and click on the "Contacts Need to be Called" that will bring you to a screen with a list of the contacts that need to be followed up with. From this screen, you should be able to view the status. In fact, it should be the second column. If that is not the ca...

That is a lovely idea. Just so you know, when you are on a contact's information page, you can view who they have referred. In the main box titled "Contact Information" there are 3 little buttons to the far right. The one that looks like a little tree graph will show you who referred that contact, a...

Here is the direct link to sign up for a webinar.

https://www.allprowebtools.com/Webinar/

I want to clarify what you are asking for. Are you interested in how long until the expected close date, or how long it took from first contact to closing a sale?

If you go to "Settings->Website" this should bring up a settings page already open to the first tab titled "General Settings" Under this "General Settings" tab, in the box titled "Settings" click on "Edit Footer" This will bring you to where the footer content can be edited. For this site, it looks ...

Thank you for letting us know. I'll make sure we look into this for you right away!

Thank you for reaching out to us! If you would like to change the look of your website there are a few options you can take: Our platform is made so any web developer with HTML/CSS experience can build your site. Here are a few that we recommend that have epxerience on AllProWebTools Blue Zenith: ht...

Hello Ward, In order to get FTP access, your developer will have to sign up as a registered AllProWebTools developer. They simply need to go to http://developer.allprowebtools.com/login.php and click on the link that says "Click here to create a developer account" Once he has completed that, we will...

What site did you log into?

The introduction button on the CRM requires the Email Marketing webtool and that you have a Mandrill or Mailgun account hooked up to your APWT console. Here's a video to help set up a Mandrill account. It's a little old, so things may look different but the information is still correct. BXOXNiSFTqc ...

Thank you for reporting this. I'll make sure we look into it.

Thanks for the suggestion. We'll look into this for future versions.

If you or anyone else has other suggestions for the introduction emails, please let us know!

Thank you for the link. This actually is not a problem with the Internet Explorer, but with how the columns are set up inside of the footer. Right now, the columns are placed inside of each other in the footer, like this: <div class="row"> <div class="col-lg-3"> <div class="col-lg-3"> <div class="co...

Go to "Setting->Import/Export" Under the box title "Buyers/Resellers" click on "Import Contacts" This will take you to a page with directions on how to import contact information Follow these directions, and start by downloading the Import Template As you fill out this information, any emails that ...

That is a great idea! We will look into adding that in a future version. For now, if you have CRM Integrations as well as Commerce, you can create a calendar product that will allow visitors to your site to schedule an appointment time that appears on your Google Calendar. If you think this would wo...

If you could do the following for us it will help us address the issue: Download: http://winmtr.net/download-winmtr/ When you load the program enter for the URL: ue.allprowebtools-s1.com Click start Wait 30 seconds and click stop Click the Export Text button and save the .txt file Please send this t...

You can adjust what is displayed in that sidebar so that it does not show empty categories. Go to "Settings->Store" The first tab titled "Layout" should already be open Under the setting "Sidebar" select "Display Categories" Click Save This will show a list of categories in that sidebar, but will no...

Could you provide an example of a value you were unable to use in the "Order of Appearance" field? When I test this I am able to use a 5 digit number without any problems.

We will definitely look into adding multiple statuses and account managers. In the meantime, I would suggest using the tagging system for your contacts. Each contact can have as many tags as needed, and you can have a list of possible tags as long as you need as well. When you visit "Contacts->View ...

An undo is a great idea, particularly for the client notes.

If anyone else would like an undo feature, please comment below and we will look into adding this!