Search found 1222 matches
- Wed Sep 27, 2023 3:32 am
- Forum: Report a Bug
- Topic: Lead box error
- Replies: 6
- Views: 871
Re: Lead box error
The error message provides important information that will help us to understand the issue. Please provide the error message or a screenshot.
- Tue Sep 26, 2023 7:58 am
- Forum: Report a Bug
- Topic: Broken links and different calendar site
- Replies: 3
- Views: 483
Re: Broken links and different calendar site
Please provide the correct link for where you want the website visitor to be directed when they press the "Reserve it" button
- Tue Sep 26, 2023 7:53 am
- Forum: Report a Bug
- Topic: Punctuation is corrupted all over the website
- Replies: 1
- Views: 412
Re: Punctuation is corrupted all over the website
A filter has been run on your account to clean the data. Please provide a link if you see a future issues like this.
- Wed Sep 20, 2023 1:29 pm
- Forum: Help / How to use AllProWebTools
- Topic: Changing my password
- Replies: 2
- Views: 496
Re: Changing my password
Nothing needs to change. This will not affect AllProWebTools.
- Wed Sep 20, 2023 6:23 am
- Forum: Report a Bug
- Topic: Puctuation is corrupted throughout my APWT system.
- Replies: 11
- Views: 862
Re: Puctuation is corrupted throughout my APWT system.
The screenshots were helpful, 46 boxes were found and removed from your website content.
- Tue Sep 19, 2023 9:32 am
- Forum: Report a Bug
- Topic: Puctuation is corrupted throughout my APWT system.
- Replies: 11
- Views: 862
Re: Puctuation is corrupted throughout my APWT system.
We are anxious to assist you with this, but I do not see any boxes on the pages you have linked. Can you provide an image of the box in context with the sentence so we can address this for you? It would also help if you can advise about the browser that you are using: firefox, edge, chrome, safari, ...
- Tue Sep 12, 2023 3:49 am
- Forum: Report a Bug
- Topic: Puctuation is corrupted throughout my APWT system.
- Replies: 11
- Views: 862
Re: Puctuation is corrupted throughout my APWT system.
We are happy to continue assisting you with automating the process of correcting any incorrect characters. I understand that you used emojis from the linkedin page that you referenced, but I do not know which emojis were originally used. If you can provide this information, I can quickly update all ...
- Tue Sep 12, 2023 3:46 am
- Forum: Help / How to use AllProWebTools
- Topic: Setting up an affiliate portal
- Replies: 2
- Views: 273
Re: Setting up an affiliate portal
Hello Stephanie! We continue to dedicate resources to maintain and develop features that are most used. The affiliate system is no longer supported due to lack of interest in this product by our users. It is still accessible so that past users can continue to pull reports. There will be no further d...
- Mon Sep 11, 2023 1:09 pm
- Forum: Report a Bug
- Topic: Puctuation is corrupted throughout my APWT system.
- Replies: 11
- Views: 862
Re: Puctuation is corrupted throughout my APWT system.
We have performed some additional filtering to address the pages that you listed. Can you provide some direction as to what characters were intended here: 👩"👩"👦 Create more wealth, impact, and time freedom by serving more of your ideal clients in less time. 💥 Blow your clients' minds w...
- Thu Aug 17, 2023 9:53 am
- Forum: Help / How to use AllProWebTools
- Topic: Remove a domain
- Replies: 14
- Views: 1218
Re: Remove a domain
All emails containing @rcn.com have been marked as invalid and can no longer receive emails from your account.
- Thu Aug 17, 2023 4:00 am
- Forum: Help / How to use AllProWebTools
- Topic: Multiple Campaigns
- Replies: 2
- Views: 233
Re: Multiple Campaigns
On the "upload contacts" screen. It is important that you always leave the checkbox NOT checked where it says: "Tag Existing Records" as seen here: upload-contacts.png (Please read the charcoal colored comment box that is in the red circle in the photo) This will prevent any duplicate records from b...
- Tue Aug 01, 2023 11:42 am
- Forum: Help / How to use AllProWebTools
- Topic: Remove a domain
- Replies: 14
- Views: 1218
Re: Remove a domain
All emails containing @curiumpharma.com have been marked as invalid and can no longer receive emails from your account.
- Tue Aug 01, 2023 5:18 am
- Forum: Help / How to use AllProWebTools
- Topic: Cannot Revise or Update URL on a Web Page
- Replies: 4
- Views: 2260
Re: Cannot Revise or Update URL on a Web Page
When I click the link in the menubar, I am redirected to https://www.newhomesource.com/.
Can you provide more information about the issue you are experiencing?
Can you provide more information about the issue you are experiencing?
- Fri Jul 14, 2023 10:24 am
- Forum: Help / How to use AllProWebTools
- Topic: Revision History of weebpage says user "System" updated page
- Replies: 1
- Views: 686
Re: Revision History of weebpage says user "System" updated page
SYSTEM is an adjustment that we made in response to your support request.
You can learn more about available support options here: https://www.allprowebtools.com/Support/
You can learn more about available support options here: https://www.allprowebtools.com/Support/
- Tue Jul 11, 2023 5:49 am
- Forum: Help / How to use AllProWebTools
- Topic: Noticing Issue with Sign up Form
- Replies: 10
- Views: 3030
Re: Noticing Issue with Sign up Form
I do not see any blocks for the IP address you have provided. It is possible that your IP address has changed in the past few days. When testing the contact form, please be sure to include the word "test" somewhere in your message to avoid triggering the security system.
- Fri Jul 07, 2023 2:20 pm
- Forum: Help / How to use AllProWebTools
- Topic: Noticing Issue with Sign up Form
- Replies: 10
- Views: 3030
Re: Noticing Issue with Sign up Form
Your IP address has been blocked for too many forms submitted.
We can clear the block - Please provide a screenshot of your computer when you visit this website: https://whatismyipaddress.com
We can clear the block - Please provide a screenshot of your computer when you visit this website: https://whatismyipaddress.com
- Fri Jun 30, 2023 6:15 am
- Forum: Help / How to use AllProWebTools
- Topic: Noticing Issue with Sign up Form
- Replies: 10
- Views: 3030
Re: Noticing Issue with Sign up Form
Functionality has now been added to support Dynamic Messages in leadboxes on the Blog page.
- Fri Jun 30, 2023 12:09 am
- Forum: Help / How to use AllProWebTools
- Topic: Setting up Google Analytics 4 in APWT
- Replies: 2
- Views: 509
Re: Setting up Google Analytics 4 in APWT
You can access the Header from the main menu by selecting "Settings" -> "Administrator". On this page you will find the "Theme Editor" and you can click on "Header" to make the edits in HTML.
- Fri Jun 30, 2023 12:07 am
- Forum: Help / How to use AllProWebTools
- Topic: Remove a domain
- Replies: 14
- Views: 1218
Re: Remove a domain
All emails containing @pcconstruction.com have been marked as invalid and can no longer receive emails from your account.
- Fri Jun 30, 2023 12:02 am
- Forum: Report a Bug
- Topic: My test purchase went wrong in so many ways. :(
- Replies: 18
- Views: 3984
Re: My test purchase went wrong in so many ways. :(
You will find these links in the Header. You can access the Header from the main menu by selecting "Settings" -> "Administrator". On this page you will find the "Theme Editor" and you can click on "Header" to make the edits in HTML. Screenshot from 2023-06-30 01-40-40.png Lines 25 and 26 contain the...
- Thu Jun 29, 2023 8:30 am
- Forum: Policies / Best Practices
- Topic: Phone.com Text Messaging Registration with 10DLC
- Replies: 0
- Views: 3496
Phone.com Text Messaging Registration with 10DLC
After July 1 2023 - you will not longer be able to send text messages from AllProWebTools using your Phone.com account UNLESS you register your company on the phone.com website In an email that Phone.com sent out to all of it's customers earlier this month: As part of U.S. wireless carrier efforts ...
- Mon Jun 26, 2023 2:10 pm
- Forum: Help / How to use AllProWebTools
- Topic: Error on sending email
- Replies: 1
- Views: 483
Re: Error on sending email
Your account has been cleared and you can continue sending now.
Thank you for reporting this issue.
Thank you for reporting this issue.
- Fri Jun 23, 2023 6:24 am
- Forum: Report a Bug
- Topic: My test purchase went wrong in so many ways. :(
- Replies: 18
- Views: 3984
Re: My test purchase went wrong in so many ways. :(
I have followed the steps provided and I was able to complete the charge as follows: pp-charge-screen.png Screenshot from 2023-06-23 08-16-54.png I would first suggest trying a different browser or a different computer, and then I would recommend contacting PayPal directly as this issue is occurring...
- Thu Jun 22, 2023 6:45 am
- Forum: Report a Bug
- Topic: Email Template Freezing
- Replies: 2
- Views: 599
Re: Email Template Freezing
It looks like the email content was copied from another source. The copied information included control characters (letters that are not found on your keyboard) that were interfering with the web browsers ability to display them. We have removed the control characters from your email #80. If you hav...
- Sat Jun 17, 2023 1:51 am
- Forum: Report a Bug
- Topic: My test purchase went wrong in so many ways. :(
- Replies: 18
- Views: 3984
Re: My test purchase went wrong in so many ways. :(
Yes, we have been testing your checkout system as you requested.
Yes, we are now being directed to your thank you page correctly.
Can you provide the exact steps that are ending with you on a PayPal page that loads forever? Screenshots of your process would be helpful.
Yes, we are now being directed to your thank you page correctly.
Can you provide the exact steps that are ending with you on a PayPal page that loads forever? Screenshots of your process would be helpful.
- Thu Jun 15, 2023 9:38 am
- Forum: Report a Bug
- Topic: My test purchase went wrong in so many ways. :(
- Replies: 18
- Views: 3984
Re: My test purchase went wrong in so many ways. :(
Your email campaign is now sending correctly after purchase.
Threshold is the minimum quantity to have in stock. When the quantity on hand drops below the threshold, you can be alerted to order more inventory.
Threshold is the minimum quantity to have in stock. When the quantity on hand drops below the threshold, you can be alerted to order more inventory.
- Thu Jun 15, 2023 5:53 am
- Forum: Help / How to use AllProWebTools
- Topic: link in my email goes to error page
- Replies: 1
- Views: 479
Re: link in my email goes to error page
It looks like you have connected your AllProWebTools account to use Sendgrid for SMTP. Sendgrid is changing your links to provide tracking data to you. You can resolve the issue you are experiencing by contacting Sendgrid Support, or you can change your SMTP settings in your AllProWebTools account t...
- Thu Jun 15, 2023 5:03 am
- Forum: Help / How to use AllProWebTools
- Topic: Noticing Issue with Sign up Form
- Replies: 10
- Views: 3030
Re: Noticing Issue with Sign up Form
It appears that your account has been customized with unsupported javascript includes. There are a number of error messages in the console of inspect element. Screenshot from 2023-06-15 06-57-20.png I have also found that the webform is being modified by a 3rd party process. There is a code called "...
- Wed Jun 14, 2023 6:01 am
- Forum: Help / How to use AllProWebTools
- Topic: Remove a domain
- Replies: 14
- Views: 1218
Re: Remove a domain
All emails containing @stantec.com have been marked as invalid and can no longer receive emails from your account.
- Fri Jun 09, 2023 6:00 am
- Forum: Report a Bug
- Topic: My test purchase went wrong in so many ways. :(
- Replies: 18
- Views: 3984
Re: My test purchase went wrong in so many ways. :(
I have just completed a purchase from your website. I paid with PayPal as a guest and I never logged into PayPal, I just entered my credit card. You may find it interesting that I was asked which currency to pay with: Screenshot from 2023-06-09 07-55-35.png After payment, I was shown this screen: Sc...
- Tue May 30, 2023 9:44 am
- Forum: Report a Bug
- Topic: My test purchase went wrong in so many ways. :(
- Replies: 18
- Views: 3984
Re: My test purchase went wrong in so many ways. :(
Hello Stephanie! I want to thank you for providing so much detail in your report - it really helps us to resolve the issue quickly. We found a number of configuration issues in your account such as: A shipping description that was shown to customers on checkout that required a phone number when your...
- Wed May 24, 2023 7:26 am
- Forum: Help / How to use AllProWebTools
- Topic: Removing a certain domain and seeing all contacts for a domain at once
- Replies: 4
- Views: 1143
Re: Removing a certain domain and seeing all contacts for a domain at once
Are you still having an issue with seeing more than 20 results?
- Tue May 23, 2023 12:29 pm
- Forum: Help / How to use AllProWebTools
- Topic: Removing a certain domain and seeing all contacts for a domain at once
- Replies: 4
- Views: 1143
Re: Removing a certain domain and seeing all contacts for a domain at once
A new tag named "smithgroup" has been created in your account and it contains all emails at smithgroup.com. All contacts in this group have been removed so that they will not receive emails. When you view the records, you will see that they can not receive emails by the yellow and red icons like thi...
- Fri May 19, 2023 6:47 am
- Forum: Help / How to use AllProWebTools
- Topic: Change Color on Form Submit Button
- Replies: 2
- Views: 731
Re: Change Color on Form Submit Button
All of your leadbox submit button have been changed in color by adding this code to the bottom of your stylesheet: .leadbox-submit { background-color: #988377; border-color: #988377; color: #ffffff; } The stylesheet is accessed from the main menu: "Settings" -> "Administrator" then click on "Stylesh...
- Fri May 19, 2023 3:34 am
- Forum: Help / How to use AllProWebTools
- Topic: How do I change the currency in my shop?
- Replies: 4
- Views: 1036
Re: How do I change the currency in my shop?
It sounds like your paypal account is configured for CAD as the default currency. The majority of the currency settings are managed by paypal as you can read more about here: https://www.paypal.com/us/brc/article/how-to-accept-foreign-currency-with-your-business-account Can you provide a screenshot ...
- Thu May 18, 2023 5:23 am
- Forum: Help / How to use AllProWebTools
- Topic: How do I change the currency in my shop?
- Replies: 4
- Views: 1036
Re: How do I change the currency in my shop?
I am looking at your website and I am seeing USD dollar signs. Can you provide more information about where you are not seeing USD?
- Wed May 17, 2023 8:58 am
- Forum: Help / How to use AllProWebTools
- Topic: Member Profiles
- Replies: 4
- Views: 3966
Re: Member Profiles
The records indicate that all of these numered categories were added to your account over a year ago on: 2022-04-18 1:05PM
All of these categories have now been removed as you requested.
All of these categories have now been removed as you requested.
- Tue May 16, 2023 5:57 am
- Forum: Report a Bug
- Topic: My videos are multiplying like rabbits
- Replies: 2
- Views: 962
Re: My videos are multiplying like rabbits
Thanks for reporting this! We have spent an hour pushing all the buttons, saving the page repeatedly, adding text, adding videos, removing text, changing fonts, etc. We have been unable to reproduce this issue. Can you provide more details? What were you doing in the editor when this happened? Which...
- Tue May 16, 2023 3:42 am
- Forum: Help / How to use AllProWebTools
- Topic: Can not Upload an MP4 Video
- Replies: 6
- Views: 1683
Re: Can not Upload an MP4 Video
Yes, the recommendation is to use youtube or vimeo or any other video platform to store the video and then link to it on your website. Here are the instructions: https://allprowebtools.com/forum/viewtopic.php?f=1&t=3363 You can upload the videos as "Unlisted" so that they do not appear on youtube an...
- Mon May 15, 2023 3:39 am
- Forum: Help / How to use AllProWebTools
- Topic: Can not Upload an MP4 Video
- Replies: 6
- Views: 1683
Re: Can not Upload an MP4 Video
The screenshot that you included does not show the error message that you described. Can you provide more clarification on the issue you are experiencing?
- Tue May 02, 2023 5:31 am
- Forum: Help / How to use AllProWebTools
- Topic: Does marking a notification complete send an email to the client?
- Replies: 2
- Views: 1022
Re: Does marking a notification complete send an email to the client?
Hi Stephanie! I am not sure what you are referring to with "notifications", but looking at your dashboard I see several instances where a shipping confirmation email was sent . The shipping confirmation email setting can be found by going to "Store" on the main menu and then select "Shipping Manager...
- Thu Apr 20, 2023 12:09 am
- Forum: Help / How to use AllProWebTools
- Topic: Sign-Up Box - International Users/Addresses
- Replies: 1
- Views: 721
Re: Sign-Up Box - International Users/Addresses
Can you provide the link to the page where the signup box can be filled out?
- Mon Apr 17, 2023 1:49 am
- Forum: Help / How to use AllProWebTools
- Topic: How to Restore a Deleted Contact
- Replies: 2
- Views: 746
Re: How to Restore a Deleted Contact
You can use this link to restore the account: https://c2865.allprowebtools-s1.com/con ... hp?id=5911
- Sat Apr 15, 2023 10:05 am
- Forum: Help / How to use AllProWebTools
- Topic: Web Page Keeps Adding Letters and Numbers to the URL
- Replies: 4
- Views: 8012
- Sat Apr 15, 2023 10:03 am
- Forum: Help / How to use AllProWebTools
- Topic: Membership Page Has a Wait Message
- Replies: 4
- Views: 1028
Re: Membership Page Has a Wait Message
Your delete request has been completed
- Sat Apr 15, 2023 8:07 am
- Forum: Help / How to use AllProWebTools
- Topic: Putting a Google Calendar on a Page
- Replies: 1
- Views: 682
Re: Putting a Google Calendar on a Page
This question was previously answered here: viewtopic.php?f=1&t=4584
- Sat Apr 15, 2023 8:04 am
- Forum: Help / How to use AllProWebTools
- Topic: Web Page Keeps Adding Letters and Numbers to the URL
- Replies: 4
- Views: 8012
Re: Web Page Keeps Adding Letters and Numbers to the URL
Numbers are added anytime there is already a page with the same name. This "events" page has now been corrected for you. It seems that there is some combination of buttons that you are pressing to cause duplicates of this page. You can see the history of the many versions of this page here: Screensh...
- Sat Apr 15, 2023 7:57 am
- Forum: Help / How to use AllProWebTools
- Topic: Membership Page Has a Wait Message
- Replies: 4
- Views: 1028
Re: Membership Page Has a Wait Message
This issue is caused because there are too many inactive memberships on the page. We can assist you in deleting many of these. Would you like us to delete all that have been inactive for more than 1 year?
- Thu Apr 13, 2023 7:11 am
- Forum: Help / How to use AllProWebTools
- Topic: Members' Cards Being Charged Twice
- Replies: 8
- Views: 1787
Re: Members' Cards Being Charged Twice
From the 2 invoices that you have presented, I have found the following information: Invoice 1986 was charged on April 22 2019 Invoice 3148 was charged on April 12 2023 (4 years later) The notes on this customer's account indicate that your staff was working on his account on April 11: Screenshot fr...
- Tue Apr 11, 2023 6:27 am
- Forum: Help / How to use AllProWebTools
- Topic: Test email to myself goes to spam/junk folder
- Replies: 1
- Views: 720
Re: Test email to myself goes to spam/junk folder
This will ONLY happen to you, and here is why: Many email systems (such as: gmail, yahoo, outlook, and others) can see that something strange happened - you are sending an email to yourself, from yourself. For example, if your email address is jondoe@example.com and your send an email to jondoe@exam...