Search found 1032 matches
- Mon Dec 14, 2015 6:07 pm
- Forum: Help / How to use AllProWebTools
- Topic: Product sorting, is it possible
- Replies: 8
- Views: 18520
Re: Product sorting, is it possible
Glad you were able to figure out your question about the categories. For updating the precedence, you can do this more quickly under "Settings->Import/Export" and in the box titled "Products" select "Upload Edited Products" which will prompt you to download a spreadsheet of your products. To change ...
- Mon Dec 14, 2015 6:00 pm
- Forum: Help / How to use AllProWebTools
- Topic: Notifications
- Replies: 1
- Views: 3222
Re: Notifications
There are a few different notifications that will appear there. Are you referring to the notifications for contacts that need called back, or something else? Depending on what notification you are talking about they need to be addressed in different ways.
- Mon Dec 14, 2015 2:48 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to set up sign-up form, with custom fields
- Replies: 9
- Views: 15312
Re: How to set up sign-up form, with custom fields
1) In order to send an email response after a sign-up box is filled out, you must have the email marketing webtool. You would create an email campaign, and set the trigger to "Fill Out Sign-Up Box" then when creating the sign-up box itself, you would select the email campaign you would like to be se...
- Mon Dec 14, 2015 2:40 pm
- Forum: Report a Bug
- Topic: Follow up buttons
- Replies: 6
- Views: 14809
Re: Follow up buttons
Thank you for letting us know about this.
We'll look into it and get back to you.
We'll look into it and get back to you.
- Mon Dec 14, 2015 2:34 pm
- Forum: Help / How to use AllProWebTools
- Topic: Product sorting, is it possible
- Replies: 8
- Views: 18520
Re: Product sorting, is it possible
There is currently no way to select a sort option as a user visiting the site. However, you can control the display order of the products from the console. If you go to Settings->Store, under the Layout tab there is an option titled "Sort By" where you can choose to sort by Precedence, or by Alphabe...
- Mon Dec 14, 2015 11:04 am
- Forum: Help / How to use AllProWebTools
- Topic: How to set up sign-up form, with custom fields
- Replies: 9
- Views: 15312
Re: How to set up sign-up form, with custom fields
I took a look at your site, and everything is set up correctly.
The sign-up boxes require every input be filled out. If a field is left empty, it will redirect you to info-signup with an error asking you to fill in the missing fields.
Please let me know if that is not the issue.
The sign-up boxes require every input be filled out. If a field is left empty, it will redirect you to info-signup with an error asking you to fill in the missing fields.
Please let me know if that is not the issue.
- Mon Dec 14, 2015 10:20 am
- Forum: Help / How to use AllProWebTools
- Topic: Add to Contact-Account Insight Dropdowns
- Replies: 3
- Views: 27248
Re: Add to Contact-Account Insight Dropdowns
The Account Manager drop down is a list of all active users.
The How Did They Hear About Us drop down is a default list of sources, including any marketing ads you've created through the console.
The How Did They Hear About Us drop down is a default list of sources, including any marketing ads you've created through the console.
- Mon Dec 14, 2015 10:03 am
- Forum: Report a Bug
- Topic: CRM entries showing up on multiple lines in view all after tag blending
- Replies: 1
- Views: 3584
Re: CRM entries showing up on multiple lines in view all after tag blending
Thank you for letting us know. We'll make sure to look into it.
- Fri Dec 11, 2015 10:33 am
- Forum: Help / How to use AllProWebTools
- Topic: Saving HTML Input tag value in Tasks
- Replies: 1
- Views: 3070
Re: Saving HTML Input tag value in Tasks
That is currently not possible with our tasking system. When you update a task, it only saves the most recent note that was added, as prior notes are usually text and do not change.
- Thu Dec 10, 2015 6:00 pm
- Forum: Help / How to use AllProWebTools
- Topic: Auto Responder for Scheduling Time
- Replies: 5
- Views: 6579
Re: Auto Responder for Scheduling Time
Invoice Email changes the email that is sent when somebody purchases a product.
Invoice changes the pdf invoice that viewers can access from the invoice email by the link that says "view invoice"
Shipped Email changes the email that is sent when you ship an order.
Invoice changes the pdf invoice that viewers can access from the invoice email by the link that says "view invoice"
Shipped Email changes the email that is sent when you ship an order.
- Thu Dec 10, 2015 5:57 pm
- Forum: Report a Bug
- Topic: Can't add source code to Task template
- Replies: 1
- Views: 3580
Re: Can't add source code to Task template
Could you paste a sample of what you are trying to place in the task template?
- Thu Dec 10, 2015 5:55 pm
- Forum: Help / How to use AllProWebTools
- Topic: Emails?
- Replies: 2
- Views: 3321
Re: Emails?
Hello Monica,
I took a look at your account. It looks like the first email of your campaign sent out, but the rest of the emails are set to wait 0 days. Is this what you wanted, or should these emails be spaced out over several days?
I took a look at your account. It looks like the first email of your campaign sent out, but the rest of the emails are set to wait 0 days. Is this what you wanted, or should these emails be spaced out over several days?
- Wed Dec 09, 2015 5:33 pm
- Forum: Help / How to use AllProWebTools
- Topic: Auto Responder for Scheduling Time
- Replies: 5
- Views: 6579
Re: Auto Responder for Scheduling Time
When they purchase the product, they will be emailed an invoice with the product name and the date/time scheduled. This invoice can be customized at "Settings->Invoicing" If you would like to send another email with further information, this can be done by setting up an email campaign that's trigger...
- Wed Dec 09, 2015 5:23 pm
- Forum: Suggestions / Feature Requests
- Topic: Edit Shopping Carts (labor invoices)
- Replies: 3
- Views: 4843
Re: Edit Shopping Carts (labor invoices)
Thanks for the suggestion! We will consider adding this feature in a future update.
I would love to hear from other users who would like this feature to reply to this and let us know.
I would love to hear from other users who would like this feature to reply to this and let us know.
- Wed Dec 09, 2015 3:51 pm
- Forum: Help / How to use AllProWebTools
- Topic: Create coupon that makes an item free?
- Replies: 1
- Views: 2733
Re: Create coupon that makes an item free?
Here is a video on creating coupon codes. You can create a free product coupon by selecting type "P"
Yes, the payment step will be skipped if they are not ordering anything else.
Yes, the payment step will be skipped if they are not ordering anything else.
- Wed Dec 09, 2015 3:38 pm
- Forum: Help / How to use AllProWebTools
- Topic: Can certificates be bundled into a kit?
- Replies: 1
- Views: 3020
Re: Can certificates be bundled into a kit?
Yes, gift certificates can be bundled into a kit just like any other product.
Here is a video on creating kits that should help.
Here is a video on creating kits that should help.
- Wed Dec 09, 2015 3:25 pm
- Forum: Help / How to use AllProWebTools
- Topic: inventory
- Replies: 1
- Views: 3025
Re: inventory
To enter inventory, go to "Store->View Products", from here, select the product whose inventory you'd like to adjust. Under the "Inventory" tab, there are 2 buttons for updating the inventory. "Restock Inventory" for when you are restocking, and "Adjust Inventory" if you have to correct the inventor...
- Thu Dec 03, 2015 10:30 am
- Forum: Help / How to use AllProWebTools
- Topic: Search across the Forum?
- Replies: 1
- Views: 3241
Re: Search across the Forum?
Yes, there is a search box at the top right of the forum page you can use. Please reference this post: http://www.allprowebtools.com/forum/vie ... f=4&t=2936
- Thu Dec 03, 2015 10:29 am
- Forum: Help / How to use AllProWebTools
- Topic: How to edit the free templates?
- Replies: 2
- Views: 4023
Re: How to edit the free templates?
In order to edit the templates, you can go to Settings->Administrator, and under the 'Theme Editor' click on Stylesheet. Here you can add your custom css to change the look of your site.
- Wed Dec 02, 2015 1:44 pm
- Forum: Help / How to use AllProWebTools
- Topic: Special Shipping Rates for Certain Products
- Replies: 1
- Views: 2616
Re: Special Shipping Rates for Certain Products
There is currently no way to add a shipping surcharge to specific items. However, when setting up the shipping manager, you can choose the shipping cost to be the actual calculated cost.
My suggestion would be to adjust the weight and dimensions so it calculates as expected.
My suggestion would be to adjust the weight and dimensions so it calculates as expected.
- Wed Dec 02, 2015 11:24 am
- Forum: Suggestions / Feature Requests
- Topic: Invoicing- record in timeline when invoices are sent
- Replies: 3
- Views: 6359
Re: Invoicing- record in timeline when invoices are sent
When an invoice is emailed to a customer, that is noted on the customer's timeline in the CRM. We can look into adding that notice to the main workflow timeline if that is something you would like to see.
- Tue Dec 01, 2015 2:59 pm
- Forum: Help / How to use AllProWebTools
- Topic: Email only sending to partial list(tag)
- Replies: 4
- Views: 4095
Re: Email only sending to partial list(tag)
Thanks for letting us know, and posting it in the Report Bugs forum. We'll make sure to look into it.
- Wed Nov 18, 2015 3:53 pm
- Forum: Report a Bug
- Topic: Image Upload Bug
- Replies: 1
- Views: 2667
Re: Image Upload Bug
This often happens because your browser is caching the images. Try refreshing by pressing "ctrl+shift+r" and let us know if this solves your problem.
- Tue Nov 17, 2015 6:07 pm
- Forum: Help / How to use AllProWebTools
- Topic: Email only sending to partial list(tag)
- Replies: 4
- Views: 4095
Re: Email only sending to partial list(tag)
There are a couple simple things that could cause this. 1- Make sure that all 13 contacts have emails entered into the CRM. 2- Sometimes email servers get a little backed up and take a while to send out all the emails. In this case you just have to wait a little while. If neither of these seem to be...
- Tue Nov 17, 2015 6:03 pm
- Forum: Suggestions / Feature Requests
- Topic: Calendar on Dashboard
- Replies: 3
- Views: 4895
Re: Calendar on Dashboard
We actually have Google Calendar integrations built in. If you go to Settings->Users, select a user and go to the Calendar tab, each user can have a specific calendar linked to their account. Once that is set up, callback times and tasks can be scheduled to Google Calendar by using the calendar butt...
- Mon Nov 16, 2015 5:05 pm
- Forum: Help / How to use AllProWebTools
- Topic: Blog Formatting
- Replies: 1
- Views: 2694
Re: Blog Formatting
To change the format of your blog pages, go to Settings->Administrator. In the Theme Editor box, you can click on Blog Template and from there you can change/remove the right sidebar.
- Tue Nov 10, 2015 5:10 pm
- Forum: Report a Bug
- Topic: Emails not deleting
- Replies: 2
- Views: 4784
Re: Emails not deleting
You are absolutely right, thanks for bringing this to our attention.
The issue has been addressed, if you could just verify that it is working that would be appreciated.
The issue has been addressed, if you could just verify that it is working that would be appreciated.
- Tue Nov 10, 2015 3:26 pm
- Forum: Report a Bug
- Topic: Completely Deleting a Contact
- Replies: 1
- Views: 2829
Re: Completely Deleting a Contact
Whenever you delete a contact, any sales data related to that contact is not deleted so that you still have accurate records to look back on.
- Tue Nov 10, 2015 3:16 pm
- Forum: Help / How to use AllProWebTools
- Topic: Link Optin Box Signup to external Thank You page
- Replies: 1
- Views: 2582
Re: Link Optin Box Signup to external Thank You page
You will have to have your signup box set to an internal page, and set that page to redirect to your external thank you page. If you go to Websiter->My Webpages and create a new page, under the settings tab there is the option "redirect this page." Just be sure to include the http:// or https:// for...
- Mon Nov 09, 2015 11:37 am
- Forum: Help / How to use AllProWebTools
- Topic: Identifying and exporting active e mail contacts
- Replies: 5
- Views: 5029
Re: Identifying and exporting active e mail contacts
I see what you are referring to now, thanks for clarifying for me. Unfortunately there is not currently a way to download the active subscribers. However, if you have these contacts tagged, you can go to Settings->Import/Export and in the box titled "Leads Downloads" you can download a csv file of t...
- Fri Nov 06, 2015 11:03 am
- Forum: Help / How to use AllProWebTools
- Topic: Identifying and exporting active e mail contacts
- Replies: 5
- Views: 5029
Re: Identifying and exporting active e mail contacts
This method would download all contacts that have not been deleted.
Could you clarify what you mean by "active" contacts?
Could you clarify what you mean by "active" contacts?
- Wed Nov 04, 2015 4:27 pm
- Forum: Suggestions / Feature Requests
- Topic: Store Locator (Radius)
- Replies: 1
- Views: 3332
Re: Store Locator (Radius)
Is this something that you would like to set as a global setting, or allow the user to choose when they visit your site?