Search found 510 matches
- Wed Nov 14, 2018 10:01 am
- Forum: Help / How to use AllProWebTools
- Topic: Hide product from related products
- Replies: 3
- Views: 1745
Hide product from related products
Hello, Is there a way to hide a product from the 'related products' list? I have a product that should only be able to be accessed directly (via a link in an email that gets sent) but hidden from the rest of the site. So is there a way to remove a public product from the list of related products so ...
- Wed Nov 14, 2018 9:46 am
- Forum: Report a Bug
- Topic: Product marked as 'Private' can still be viewed and purchased
- Replies: 1
- Views: 1167
Product marked as 'Private' can still be viewed and purchased
Hello, For some reason, a product that is currently marked as private can be viewed and even purchased in one of my clients accounts. It does not matter if the product is 'private' or 'public', it can be viewed and purchased. Is there a bug with the way that it is being marked as 'private'? Now that...
- Wed Nov 14, 2018 9:40 am
- Forum: Report a Bug
- Topic: Issue with Media Library - sort by type
- Replies: 2
- Views: 1351
Re: Issue with Media Library - sort by type
Okay great, sounds good, thanks!
- Tue Nov 13, 2018 5:10 pm
- Forum: Help / How to use AllProWebTools
- Topic: Question about downloadable products
- Replies: 1
- Views: 1280
Question about downloadable products
Hello, When I go to add a file to a downloadable product, it has me upload the file from my computer. But when I see the link of the file - its coming from the media library. I have currently have a product in one of my clients sites that has a file attached to a downloadable product, and that file ...
- Tue Nov 13, 2018 5:02 pm
- Forum: Help / How to use AllProWebTools
- Topic: Downloadable products
- Replies: 2
- Views: 1523
Downloadable products
Hello, I have a two part question with this. 1- What is the File Size Limit for downloadable products? I have been attempting to add a zip file to a downloadable product many, many times, and the zip file is not uploading. 2- Is there any way to upload MULTIPLE files into one single downloadable pro...
- Tue Nov 13, 2018 4:57 pm
- Forum: Report a Bug
- Topic: Issue with Media Library - sort by type
- Replies: 2
- Views: 1351
Issue with Media Library - sort by type
Hello, So I have tested this with two different accounts, and both accounts are giving me the same error. So in the media library, there are options to sort the library. All work fine - except for 'Sort by Type'. When I sort by type... I see many, many duplicates of the same files over and over. See...
- Tue Nov 13, 2018 4:54 pm
- Forum: Report a Bug
- Topic: Error on Check out Page
- Replies: 1
- Views: 1173
Error on Check out Page
Hello,
I saw this error on a check out page on one of our client's sites.
'ERROR: Phone Number returned no results.'
Can you let me know why this error is showing up, and what we can do to fix this?
Thanks!
I saw this error on a check out page on one of our client's sites.
'ERROR: Phone Number returned no results.'
Can you let me know why this error is showing up, and what we can do to fix this?
Thanks!
- Wed Oct 31, 2018 1:28 pm
- Forum: Help / How to use AllProWebTools
- Topic: Edit 'Unsubscribe' message
- Replies: 5
- Views: 2512
Re: Edit 'Unsubscribe' message
Hi Dave,
Thanks for all this info, very helpful.
Thanks for all this info, very helpful.
- Wed Oct 31, 2018 9:35 am
- Forum: Help / How to use AllProWebTools
- Topic: Edit 'Unsubscribe' message
- Replies: 5
- Views: 2512
Edit 'Unsubscribe' message
Hello,
Is there a way to edit the unsubscribe message that appears at the bottom of all APWT emails?
Let me know, thanks!
Is there a way to edit the unsubscribe message that appears at the bottom of all APWT emails?
Let me know, thanks!
- Thu Sep 27, 2018 1:08 pm
- Forum: Help / How to use AllProWebTools
- Topic: Center Menu Bar
- Replies: 1
- Views: 1195
Center Menu Bar
Hello,
I have been attempting to center the menu bar on one of our APWT sites. All of my attempts at centering the menu bar have not worked. Can you give any advice on how to center the menu bar? Either in the stylesheet with CSS, or within the Header template file itself?
let me know, thanks!
I have been attempting to center the menu bar on one of our APWT sites. All of my attempts at centering the menu bar have not worked. Can you give any advice on how to center the menu bar? Either in the stylesheet with CSS, or within the Header template file itself?
let me know, thanks!
- Tue Sep 18, 2018 11:26 am
- Forum: Suggestions / Feature Requests
- Topic: Set Coupon Start date
- Replies: 2
- Views: 1853
Re: Set Coupon Start date
Okay great, thank you.
- Tue Sep 18, 2018 10:01 am
- Forum: Suggestions / Feature Requests
- Topic: Set Coupon Start date
- Replies: 2
- Views: 1853
Set Coupon Start date
Hello, I know that there is a way to set a coupon expiry date, but is there a way to set a Start date for a coupon? I need to make a coupon that is only available for 24 hours on one day, and I'd like to make it in advance if at all possible... so Ideally I would be able to say - coupon is good only...
- Fri Sep 14, 2018 1:39 pm
- Forum: Help / How to use AllProWebTools
- Topic: Membership Pricing - one time cost, monthly cost
- Replies: 4
- Views: 2352
Re: Membership Pricing - one time cost, monthly cost
Hi Kathlein, Thanks for your quick reply! I believe that the third option you listed out would be the best one here. Thanks for the suggestion! I'll be sure to try that way out when I go about setting up these products. If I run into any issues or have any questions I'll post them here. Thanks again!
- Fri Sep 14, 2018 12:44 pm
- Forum: Help / How to use AllProWebTools
- Topic: Membership Pricing - one time cost, monthly cost
- Replies: 4
- Views: 2352
Membership Pricing - one time cost, monthly cost
Hello, I am wondering if this pricing structure will work in AllProWebTools, and if so, how would I go about setting it up? So we have a client that wants their memberships to work that when someone buys the membership, they pay a fee of $299, then each following month, they only pay $199. So the si...
- Wed Sep 12, 2018 10:30 am
- Forum: Help / How to use AllProWebTools
- Topic: Make top menu bar NOT sticky
- Replies: 4
- Views: 2499
Re: Make top menu bar NOT sticky
Hello, Well I figured out how to remove the sticky menu bar by myself, so here's what I did: this was in my header: <div class="navbar navbar-default navbar-fixed-top" role="navigation" data-spy="affix"> So I removed the 'data-spy="affix"' and the 'navbar-fixed-top' class. I am also remembering that...
- Tue Sep 11, 2018 5:25 pm
- Forum: Help / How to use AllProWebTools
- Topic: Make top menu bar NOT sticky
- Replies: 4
- Views: 2499
Re: Make top menu bar NOT sticky
Hey,
All it says for the theme is "Your Current Theme - Default"
So I must be using the default theme.
Let me know how to do it with this theme, thanks.
All it says for the theme is "Your Current Theme - Default"
So I must be using the default theme.
Let me know how to do it with this theme, thanks.
- Tue Sep 11, 2018 3:39 pm
- Forum: Help / How to use AllProWebTools
- Topic: Make top menu bar NOT sticky
- Replies: 4
- Views: 2499
Make top menu bar NOT sticky
Hello,
How do you make the menu bar NOT sticky? I do not want the menu bar to scroll with me - I want it to stay at the top of the page always.
How do I go about doing this?
How do you make the menu bar NOT sticky? I do not want the menu bar to scroll with me - I want it to stay at the top of the page always.
How do I go about doing this?
- Tue Sep 04, 2018 2:25 pm
- Forum: Report a Bug
- Topic: "This Page Isn't Working"
- Replies: 1
- Views: 1237
"This Page Isn't Working"
Hello I am running into an issue on a clients site. I am editing their footer right now. Each time I make any change in the footer and save it, I get this message: This page isn’t working Chrome detected unusual code on this page and blocked it to protect your personal information (for example, pass...
- Thu Aug 30, 2018 3:46 pm
- Forum: Report a Bug
- Topic: Exporting Tags
- Replies: 2
- Views: 1462
Re: Exporting Tags
Okay great, thank you for the quick fix with this
- Thu Aug 30, 2018 11:50 am
- Forum: Report a Bug
- Topic: Exporting Tags
- Replies: 2
- Views: 1462
Exporting Tags
Hello, I am posting this under 'Report a Bug' because I see this as a bug. I am in the 'Import/Export' area, and working on exporting tags by clicking on the name of the tag in the list. For some reason, if the name of the tag has a number in the tag, such as '2017 leads' the name of the exported CS...
- Tue Aug 28, 2018 8:32 am
- Forum: Help / How to use AllProWebTools
- Topic: Edit Invoice and Invoice Email
- Replies: 3
- Views: 1867
Re: Edit Invoice and Invoice Email
Hi Dave,
Thanks for your reply. I will get in touch with the client and will get back to you about those changes to the invoice.
Also - do you have an idea on when that invoice email will be customizable?
Thanks for your reply. I will get in touch with the client and will get back to you about those changes to the invoice.
Also - do you have an idea on when that invoice email will be customizable?
- Mon Aug 27, 2018 4:21 pm
- Forum: Help / How to use AllProWebTools
- Topic: Edit Invoice and Invoice Email
- Replies: 3
- Views: 1867
Edit Invoice and Invoice Email
Hello,
Is it at all possible to edit the invoice template? There are a lot of things that one of our clients wants to change with the invoice template. Also - is there anyway to edit the invoice email that gets sent out as well?
Let me know, thanks!
Is it at all possible to edit the invoice template? There are a lot of things that one of our clients wants to change with the invoice template. Also - is there anyway to edit the invoice email that gets sent out as well?
Let me know, thanks!
- Mon Aug 20, 2018 2:42 pm
- Forum: Report a Bug
- Topic: Password creation issues
- Replies: 1
- Views: 1367
Password creation issues
Hello, I was just testing out the checkout process for a client. On the 'Create Buyer' page, I added in the password that I wanted. Well, when I go to try and log in, the password I entered was not working. So I requested my password via the 'forgotten password' link and the password that it emailed...
- Mon Jul 30, 2018 3:05 pm
- Forum: Help / How to use AllProWebTools
- Topic: remove 'testimonial discount coupon' line from leave a review
- Replies: 2
- Views: 1441
Re: remove 'testimonial discount coupon' line from leave a review
Sure, that's fine. But thank you for showing me how to do this.
- Mon Jul 30, 2018 2:58 pm
- Forum: Help / How to use AllProWebTools
- Topic: remove 'testimonial discount coupon' line from leave a review
- Replies: 2
- Views: 1441
remove 'testimonial discount coupon' line from leave a review
Hello, On the 'leave a review' page, at the bottom of the review form, there is this line: "Your email address is required only for the purpose of contacting you with your testimonial discount coupon. (Max discount limited to $75.00)" How can we remove/edit this line? Our client does not want to off...
- Wed Jul 11, 2018 3:28 pm
- Forum: Help / How to use AllProWebTools
- Topic: Add A Sign up box to the blog sidebar
- Replies: 2
- Views: 1573
Re: Add A Sign up box to the blog sidebar
Okay great thank you!
- Wed Jul 11, 2018 12:43 pm
- Forum: Help / How to use AllProWebTools
- Topic: Add A Sign up box to the blog sidebar
- Replies: 2
- Views: 1573
Add A Sign up box to the blog sidebar
Hello,
I am attempting to add a sign up box to the blog sidebar within the APWT template, but when I add it in this way, the sign up box doesn't load, it just displays the shortcode:
#|-SignUpBox|2-|#
Is there a way to get this to show up correctly in the Blog template?
I am attempting to add a sign up box to the blog sidebar within the APWT template, but when I add it in this way, the sign up box doesn't load, it just displays the shortcode:
#|-SignUpBox|2-|#
Is there a way to get this to show up correctly in the Blog template?
- Fri Jun 22, 2018 1:04 pm
- Forum: Help / How to use AllProWebTools
- Topic: Agree to terms before purchase product
- Replies: 2
- Views: 1513
Re: Agree to terms before purchase product
Okay great, thanks for your quick reply!
- Fri Jun 22, 2018 12:44 pm
- Forum: Help / How to use AllProWebTools
- Topic: Agree to terms before purchase product
- Replies: 2
- Views: 1513
Agree to terms before purchase product
Hello, We are wondering if there is a way to have a customer click a checkbox to 'Agree to the terms and conditions' before they are allowed to purchase a product. I'm not sure which page this would work best at during the process - maybe on the 'create buyer' page or on the product page itself, but...
- Fri Jun 22, 2018 11:17 am
- Forum: Help / How to use AllProWebTools
- Topic: Client can't see the "login as buyer"
- Replies: 2
- Views: 1978
Re: Client can't see the "login as buyer"
Hello,
So I just went ahead and bought the two membership programs through the client's account in the back-end, and the client is still unable to see a 'login as buyer' button, even after being granted permission to those pages by purchasing the products.
So I just went ahead and bought the two membership programs through the client's account in the back-end, and the client is still unable to see a 'login as buyer' button, even after being granted permission to those pages by purchasing the products.
- Fri May 25, 2018 2:10 pm
- Forum: Suggestions / Feature Requests
- Topic: Double Optin
- Replies: 1
- Views: 1946
Double Optin
Hello,
I am wondering if there could eventually be a way to easily set up a double optin through APWT, in light of the new GDPR rules.
Thanks!
I am wondering if there could eventually be a way to easily set up a double optin through APWT, in light of the new GDPR rules.
Thanks!
- Tue May 22, 2018 1:36 pm
- Forum: Help / How to use AllProWebTools
- Topic: GDPR compliance
- Replies: 6
- Views: 3810
Re: GDPR compliance
Hi Dave,
Thanks so much for your thorough explanation. This all makes sense. I'll go through these as needed.
Thanks again!
Thanks so much for your thorough explanation. This all makes sense. I'll go through these as needed.
Thanks again!
- Mon May 21, 2018 1:57 pm
- Forum: Help / How to use AllProWebTools
- Topic: GDPR compliance
- Replies: 6
- Views: 3810
GDPR compliance
Hello, With GDPR compliance quickly approaching, we were wondering if APWT has put any policies in place to help make their sites compliant. This new law would effect anyone selling to Europe, and we have some clients that do do business with European countries, namely a self-publisher. Here's an ar...
- Mon May 21, 2018 1:51 pm
- Forum: Help / How to use AllProWebTools
- Topic: Shortcode to display specific products
- Replies: 1
- Views: 1304
Shortcode to display specific products
Hello, We are wondering if APWT generates shortcodes for specific products. So, using WooCommerce as an example, you can use a code like this one: [products id="1244"] to have the site display that product. So does APWT do something like this too? We have been asked by a client to reoder the product...
- Fri May 18, 2018 2:59 pm
- Forum: Help / How to use AllProWebTools
- Topic: Secondary Menu bar 'flyouts'
- Replies: 1
- Views: 1615
Secondary Menu bar 'flyouts'
Hello, We are having an issue on a client's website where the 'store' menu bar's drop-down is displaying poorly. There is a double dropdown - so when you use the first drop down, links fly out beside that dropdown. However - this isn't really working too well. Some of the secondary links you can't e...
- Fri May 18, 2018 10:59 am
- Forum: Help / How to use AllProWebTools
- Topic: Shipping and Tax Questions
- Replies: 3
- Views: 2563
Re: Shipping and Tax Questions
Hello,
I have another shipping question.
So we have a client that wants to have a set shipping price for only certain products, and a different rate for other products. Is it possible to set a shipping rate for one product different from the shipping rate of another product?
I have another shipping question.
So we have a client that wants to have a set shipping price for only certain products, and a different rate for other products. Is it possible to set a shipping rate for one product different from the shipping rate of another product?
- Fri May 18, 2018 10:56 am
- Forum: Help / How to use AllProWebTools
- Topic: a 'look inside' feature
- Replies: 1
- Views: 1195
a 'look inside' feature
Hello,
we are wondering if there is a way to add a 'look inside' feature, like on Amazon. We have a client that wants to show a preview of the books she is selling in that same way.
Is this possible to do?
we are wondering if there is a way to add a 'look inside' feature, like on Amazon. We have a client that wants to show a preview of the books she is selling in that same way.
Is this possible to do?
- Thu May 17, 2018 3:03 pm
- Forum: Suggestions / Feature Requests
- Topic: Category options
- Replies: 3
- Views: 3291
Re: Category options
Hello,
I am also wondering if we can get the ability to categorize products in more than one category.
Thanks!
I am also wondering if we can get the ability to categorize products in more than one category.
Thanks!
- Mon May 07, 2018 4:19 pm
- Forum: Help / How to use AllProWebTools
- Topic: Shipping and Tax Questions
- Replies: 3
- Views: 2563
Shipping and Tax Questions
Hello, We have a client who sells physical products and needs certain parameters to happen for shipping and tax. 1) Canada Flat Rate Shipping Price - is there a way to set a set shipping amount ($8) for any orders made from Canada? Also - I believe that she only wants to sell to the USA and Canada. ...
- Wed May 02, 2018 12:51 pm
- Forum: Help / How to use AllProWebTools
- Topic: Refresh Cache when DNS records are elsewhere
- Replies: 1
- Views: 1697
Refresh Cache when DNS records are elsewhere
Hello, Is there a way to refresh APWT caching or disable it when the DNS records are not hosted on APWT? Right now the page says: "Whoops! It looks like your domain, website.com, has it's DNS hosted someplace else." We are just making some changes to a site and cannot see the changes happening and n...
- Fri Apr 20, 2018 12:24 pm
- Forum: Help / How to use AllProWebTools
- Topic: Set Shipping Price Per product
- Replies: 2
- Views: 2261
Re: Set Shipping Price Per product
Great, thanks! This helps.
- Fri Apr 20, 2018 11:45 am
- Forum: Help / How to use AllProWebTools
- Topic: Set Shipping Price Per product
- Replies: 2
- Views: 2261
Set Shipping Price Per product
hello, Is there a way to set the shipping price per product? So like rather than use however it calculates shipping now, to set shipping price per product as a set price? Also, is there a way to set like a 'variable' shipping option? So we have a client that wants to set shipping as $4 for the first...
- Tue Apr 17, 2018 10:47 am
- Forum: Report a Bug
- Topic: Style sheet display error
- Replies: 1
- Views: 1522
Style sheet display error
Hello, I've been noticing this bug for quite some time now, figured I'd point it out if you are not aware yet. But when I'm in the style sheet, scrolling down the page, the classes go out of the box and into the footer... check out the screenshot to see what I mean. This makes it kinda difficult to ...
- Thu Mar 01, 2018 4:01 pm
- Forum: Report a Bug
- Topic: I cannot access any of my backend links
- Replies: 2
- Views: 2077
Re: I cannot access any of my backend links
hi,
I can navigate just fine again, I just went away for a little while then came back. Not sure what was going on, but I guess keep in mind that there could be a small bug with the look.
I can navigate just fine again, I just went away for a little while then came back. Not sure what was going on, but I guess keep in mind that there could be a small bug with the look.
- Thu Mar 01, 2018 12:07 pm
- Forum: Report a Bug
- Topic: I cannot access any of my backend links
- Replies: 2
- Views: 2077
I cannot access any of my backend links
Hi In the APWT sidebar navigation on this new version (4.63) where the screen goes kinda dark when you hover over a sidebar link... when I go to click on a link in the pop-up menu bar it just disappears I cannot access anything right now. But like 5 minutes ago I logged into a client's APWT site. No...
- Fri Feb 23, 2018 5:33 pm
- Forum: Help / How to use AllProWebTools
- Topic: Center sign up box in APWT
- Replies: 12
- Views: 7708
Re: Center sign up box in APWT
okay thanks that finally worked.
But is there anyway that you could make centering sign up boxes much easier than this?
Just wondering, thanks.
But is there anyway that you could make centering sign up boxes much easier than this?
Just wondering, thanks.
- Thu Feb 22, 2018 4:01 pm
- Forum: Help / How to use AllProWebTools
- Topic: Center sign up box in APWT
- Replies: 12
- Views: 7708
Re: Center sign up box in APWT
I am attempting to center a sign up box on a site that is a very new and clean installation. The sign up box is still not centering. Here's my HTML: <div class="row"> <div style="text-align: center;" class="col-md-12"> <p style="text-align: center;">#|-SignUpBox|1-|#</p> </div> </div> support code i...
- Wed Feb 14, 2018 3:54 pm
- Forum: Report a Bug
- Topic: No email address on file
- Replies: 2
- Views: 2261
Re: No email address on file
Hey Dave,
Yeah exactly - all the websites I've set up recently are using an email with the same domain, and I have been able to successfully send test emails after they are set up.
I just think it's weird that this warning is happening when everything is working as it should.
Yeah exactly - all the websites I've set up recently are using an email with the same domain, and I have been able to successfully send test emails after they are set up.
I just think it's weird that this warning is happening when everything is working as it should.
- Wed Feb 14, 2018 12:12 pm
- Forum: Report a Bug
- Topic: No email address on file
- Replies: 2
- Views: 2261
No email address on file
Hey, This is the second time I've ran across this now. When Setting up a client on APWT SMPT, and after verifying the DNS records, it has you verify the sending email address. I keep on getting this message: " Before you can start sending emails, you must verify each email address you plan to send e...
- Fri Feb 09, 2018 4:00 pm
- Forum: Help / How to use AllProWebTools
- Topic: Required Fields
- Replies: 1
- Views: 2031
Required Fields
Hi, Is there anyway to add an asterisk to the end of fields so people can understand that every field is required? We are running into an issue where we are using a long form with lots of custom fields, all of which are automatically required due to APWT base settings, but there is no way for anyone...