Search found 1222 matches

by Dave
Wed Aug 25, 2021 10:12 am
Forum: Report a Bug
Topic: Check all Button
Replies: 1
Views: 1811

Re: Check all Button

Please post a screen shot of the issue you are experiencing and we will be glad to look into this for you.
by Dave
Sat Aug 21, 2021 11:15 am
Forum: Help / How to use AllProWebTools
Topic: Unsubscribe Button
Replies: 2
Views: 1339

Re: Unsubscribe Button

Once someone unsubscribes, they can no longer receive marketing emails from you, regardless of any campaign or tag they are a member of (they can still receive emails to assist them in resetting their password or invoices when they make a purchase from you)
by Dave
Fri Aug 13, 2021 10:58 am
Forum: Report a Bug
Topic: People are not being put in the remove from campaign
Replies: 3
Views: 2403

Re: People are not being put in the remove from campaign

For the example you have provided. We found that an email called "Email 6" was sent to Mark at 8:28am. Mark opened the email at 8:28am and replied to the email at 8:30am. This means that Mark replied within 2 minutes of receiving the email. Your account is currently configured to ignore any response...
by Dave
Fri Aug 13, 2021 8:05 am
Forum: Report a Bug
Topic: cannot access page to edit
Replies: 9
Views: 5402

Re: cannot access page to edit

Your webpage is now displaying at: https://www.polkcountybullyproject.org/our-dogs/

The DragDropr company responded with the following information:
The issue was coming from the empty slider. we have removed it and the issue is fixed.
by Dave
Thu Aug 12, 2021 4:25 pm
Forum: Report a Bug
Topic: cannot access page to edit
Replies: 9
Views: 5402

Re: cannot access page to edit

The software used to create your webpages is provided by https://www.dragdropr.com/ - We have contacted them regarding the issue and they are working to resolve it. We will keep you updated...
by Dave
Wed Aug 11, 2021 2:56 pm
Forum: Report a Bug
Topic: cannot access page to edit
Replies: 9
Views: 5402

Re: cannot access page to edit

The missing page has been restored. We suggest that you save often to avoid losing work.
by Dave
Mon Aug 09, 2021 2:12 pm
Forum: Report a Bug
Topic: emails from campaign being sent multiple times at once
Replies: 4
Views: 2597

Re: emails from campaign being sent multiple times at once

Thank you for reporting this. The issue has been addressed.
by Dave
Mon Aug 09, 2021 11:36 am
Forum: Report a Bug
Topic: emails from campaign being sent multiple times at once
Replies: 4
Views: 2597

Re: emails from campaign being sent multiple times at once

In looking over your account, we found 3 recent spam complaints as shown below: CRM# 3762 3762.png CRM# 6873 6873.png CRM# 20660 20660.png None of these 3 records are showing any duplicate emails being sent before the recipient reported your emails as spam. Can you provide more information on the is...
by Dave
Sun Aug 08, 2021 7:45 pm
Forum: Report a Bug
Topic: cannot access page to edit
Replies: 9
Views: 5402

Re: cannot access page to edit

The missing page has been restored.








21 / 3365246a-3c5b-11ea-8071-0242ac140009
by Dave
Sun Aug 08, 2021 3:30 pm
Forum: Help / How to use AllProWebTools
Topic: Import Contacts to APWT
Replies: 5
Views: 2003

Re: Import Contacts to APWT

We do not recommend deleting contacts. For business purposes it is important to keep a record of all of your contacts to create an accurate historical record of the company's activity. Even if a contact is no longer doing business with you or has marked your emails as "spam" - you still need to keep...
by Dave
Sun Aug 08, 2021 3:22 pm
Forum: Report a Bug
Topic: cannot access page to edit
Replies: 9
Views: 5402

Re: cannot access page to edit

Please go to your website and visit the webpage you are referencing. Copy the URL in the address bar and paste it into this forum so that we may assist you further.

An example of a URL - it would look similar to this:
by Dave
Fri Aug 06, 2021 3:32 pm
Forum: Help / How to use AllProWebTools
Topic: "Add to Calendar" Feature
Replies: 1
Views: 1158

Re: "Add to Calendar" Feature

Yes, you can add calendars links to your email as explained here: https://www.litmus.com/blog/how-to-crea ... ur-emails/
by Dave
Fri Aug 06, 2021 1:21 pm
Forum: Help / How to use AllProWebTools
Topic: Way to show up Business hours on web page
Replies: 2
Views: 1225

Re: Way to show up Business hours on web page

There is no widget, you would do this manually.
by Dave
Sun Aug 01, 2021 12:03 am
Forum: Suggestions / Feature Requests
Topic: Labor report reflect time x employees hourly wage
Replies: 1
Views: 2145

Re: Labor report reflect time x employees hourly wage

Thanks for the suggestion!

Total labor cost has been added to the report: Labor Viewer by User
by Dave
Fri Jul 30, 2021 1:09 pm
Forum: Suggestions / Feature Requests
Topic: option not to send emails on fridays as well
Replies: 2
Views: 2333

Re: option not to send emails on fridays as well

This capability already exists when using "Scheduled Emails" rather than using the "Marketing Campaigns". This video explains how (it is explained at 3 mins and 20 seconds into the video):

by Dave
Tue Jul 27, 2021 8:03 pm
Forum: Help / How to use AllProWebTools
Topic: Can we hide pages from search engines?
Replies: 2
Views: 1302

Re: Can we hide pages from search engines?

Yes, to do this you will add the URL to your robots.txt file. You can access this from the main menu by choosing "settings"->"administrator". You will see a files list on the left, scroll until you see robots.txt. Click on this file and then add the entry there. For more information on robots.txt se...
by Dave
Tue Jul 27, 2021 7:57 pm
Forum: Report a Bug
Topic: Email from campaign was sent twice
Replies: 1
Views: 1682

Re: Email from campaign was sent twice

Thanks for reporting this. Your account has been upgraded to the latest version and we do not expect any further issues with duplication of emails sent. We have activated enhanced monitoring on your account so if this happens again we can track the cause. You are welcome to continue sending emails n...
by Dave
Mon Jul 26, 2021 1:00 pm
Forum: Suggestions / Feature Requests
Topic: importing/exporting
Replies: 5
Views: 2830

Re: importing/exporting

Thanks for the suggestion! There is now a checkbox in version 5.72 that will prevent duplicates from being tagged a second time when you are importing.
by Dave
Mon Jul 19, 2021 10:59 am
Forum: Help / How to use AllProWebTools
Topic: Not receiving emails for a client on APWT
Replies: 1
Views: 1072

Re: Not receiving emails for a client on APWT

Someone from your company has already posted about this here: viewtopic.php?f=3&t=4583
by Dave
Mon Jul 19, 2021 9:56 am
Forum: Suggestions / Feature Requests
Topic: Email notification option for phone
Replies: 1
Views: 2242

Re: Email notification option for phone

This feature should already be available in your phone settings. Once you have added your email account to your phone, you can follow the steps below. Android: https://www.technipages.com/android-change-email-ringtone-notification-sound iPhone: https://www.macrumors.com/how-to/assign-unique-alert-fo...
by Dave
Fri Jul 16, 2021 3:33 pm
Forum: Help / How to use AllProWebTools
Topic: Conflicting DKIM emails
Replies: 2
Views: 1375

Re: Conflicting DKIM emails

It would appear that at Fri, Jul 16, 2021 at 11:02 AM the DNS record could not be found. One hour later at 12:05 PM, the DNS records were available and found on the Internet. The emails sent from AllProWebTools are a courtesy to notify the account owner that emails sent from AllProWebTools may not r...
by Dave
Fri Jul 16, 2021 1:31 pm
Forum: Report a Bug
Topic: Client Billing Account
Replies: 2
Views: 2058

Re: Client Billing Account

The issue that was preventing you from viewing your invoices has been resolved. The invoices do not show any charges to you for install ID 3794.
by Dave
Thu Jul 15, 2021 7:54 pm
Forum: Suggestions / Feature Requests
Topic: importing contacts
Replies: 9
Views: 5363

Re: importing contacts

Thank you for the suggestion and we will consider this for a future release. At this time there are no immediate plans to change how contacts are displayed and filtered. We hear you and very much appreciate your input. It will take much time and planning to implement such a feature. When we add this...
by Dave
Wed Jul 14, 2021 7:13 pm
Forum: Help / How to use AllProWebTools
Topic: How to Add a Google Calendar to a Website
Replies: 2
Views: 1222

Re: How to Add a Google Calendar to a Website

Here is a video that explains how to embed a Google Calendar on a webpage: https://www.youtube.com/watch?v=vksO63XQQ3w
by Dave
Wed Jul 14, 2021 9:30 am
Forum: Report a Bug
Topic: Email not sending out of Allprowebtools
Replies: 1
Views: 1713

Re: Email not sending out of Allprowebtools

You have configured this account to send emails using Mandrill. You are not using APWT-SMTP. You can find these settings in your account by going to Settings -> Email. THen click the tab labeled "SMTP Settings" AllProWebTools is sending your emails to Mandrill as you have configured it. You will nee...
by Dave
Tue Jul 13, 2021 10:37 am
Forum: Help / How to use AllProWebTools
Topic: Way to add shopping cart section on a web page /Landing page
Replies: 3
Views: 1595

Re: Way to add shopping cart section on a web page /Landing page

This video shows how to eliminate steps in the purchase process. This should result in 2 click to get to enter in the credit card number:

by Dave
Mon Jul 12, 2021 3:06 pm
Forum: Report a Bug
Topic: Reports - Sales - Memberships
Replies: 8
Views: 2924

Re: Reports - Sales - Memberships

You may need to follow this procedure to make sure your computer is using the latest version of our code.



You can do this immediately after logging into your AllProWebTools account and BEFORE you load the membership page.


.
by Dave
Mon Jul 12, 2021 12:22 pm
Forum: Help / How to use AllProWebTools
Topic: Way to add shopping cart section on a web page /Landing page
Replies: 3
Views: 1595

Re: Way to add shopping cart section on a web page /Landing page

The page that you are referring to is a System Page. It operates independently from your landing page. We suggest that you copy the URL from the "Add to Cart" button on the product page of your website. You can create any button design for your landing page as long as when clicked it goes to that UR...
by Dave
Mon Jul 12, 2021 12:05 pm
Forum: Help / How to use AllProWebTools
Topic: How to add a Hamburger for Ipad
Replies: 3
Views: 723

Re: How to add a Hamburger for Ipad

At the bottom of this file: http://ads.paverrestorationfl.com/content/templates/default/css/style.css You will find several media queries. Simply add the corrections that you want to implement to this file: http://ads.paverrestorationfl.com/content/templates/default/css/theme.css. You can access thi...
by Dave
Mon Jul 12, 2021 10:55 am
Forum: Help / How to use AllProWebTools
Topic: Update Domain for a client
Replies: 1
Views: 400

Re: Update Domain for a client

The website is currently active at: http://www.qandsservice.com/

You can visit this link now and you will see the website.
by Dave
Mon Jul 12, 2021 10:16 am
Forum: Help / How to use AllProWebTools
Topic: Marketing Campaign Not Working
Replies: 3
Views: 792

Re: Marketing Campaign Not Working

If you start a Support Screenshare, one of our representatives can help you walk through the steps to identify what might be missing. Here is a video that shows how to start a Support Screenshare:

by Dave
Wed Jul 07, 2021 10:56 am
Forum: Help / How to use AllProWebTools
Topic: Shipping Confirmation E-Mail Sent Out Randomly
Replies: 1
Views: 400

Re: Shipping Confirmation E-Mail Sent Out Randomly

This video will help you to understand this feature:

by Dave
Wed Jul 07, 2021 10:50 am
Forum: Report a Bug
Topic: Reports - Sales - Memberships
Replies: 8
Views: 2924

Re: Reports - Sales - Memberships

In an effort to resolve this issue, we have upgraded your account to version 5.72. Please report back here if the issue persists.
by Dave
Wed Jul 07, 2021 9:45 am
Forum: Report a Bug
Topic: Accounting Sales Reports
Replies: 2
Views: 1342

Re: Accounting Sales Reports

Thanks for reporting this. The issue has been addressed. Please verify that it is working for you now.
by Dave
Tue Jul 06, 2021 11:18 am
Forum: Suggestions / Feature Requests
Topic: New UK VAT regulatory changes
Replies: 14
Views: 6099

Re: New UK VAT regulatory changes

Your account has been upgraded to the Beta version 5.72 as we release the new VAT feature. Your feedback will be valuable as we test this new feature. Please customize the webpage that will notify the customer that they cannot complete the transaction and that it is being help for VAT assessment and...
by Dave
Wed Jun 30, 2021 1:29 pm
Forum: Report a Bug
Topic: Facebook Messenger Integration
Replies: 1
Views: 1153

Re: Facebook Messenger Integration

Please start a support screenshare so we can assist you with this issue.
by Dave
Mon Jun 28, 2021 3:48 pm
Forum: Suggestions / Feature Requests
Topic: Membership Module Enhancements
Replies: 11
Views: 4345

Re: Membership Module Enhancements

The member directory has been updated to show the field order requested.
by Dave
Sat Jun 26, 2021 5:52 pm
Forum: Suggestions / Feature Requests
Topic: Campaign idea
Replies: 5
Views: 3416

Re: Campaign idea

The ability to sort and create tags by creation date and last contacted date is now available in version 5.72.
copy-tags.png
copy-tags.png (8.15 KiB) Viewed 2415 times
by Dave
Sat Jun 26, 2021 4:32 pm
Forum: Suggestions / Feature Requests
Topic: Attachments - Can we just attach docs without having to upload to APWT site
Replies: 2
Views: 3969

Re: Attachments - Can we just attach docs without having to upload to APWT site

Thanks for the suggestion! This feature is now available in version 5.71
by Dave
Wed Jun 23, 2021 2:56 pm
Forum: Help / How to use AllProWebTools
Topic: Sorting by multiple options
Replies: 6
Views: 5004

Re: Sorting by multiple options

THanks for the suggestion. We have added the ability to upload a list with multiple tags in version 5.72. You can read more about version 5.72 (and the expected release date) here: viewtopic.php?f=5&t=4497
by Dave
Mon Jun 21, 2021 10:31 pm
Forum: Suggestions / Feature Requests
Topic: Membership Module Enhancements
Replies: 11
Views: 4345

Re: Membership Module Enhancements

We are unable to find some of the fields you have requested.

Using the custom fields you currently have active, this is how it will look:
wec.png
wec.png (15.12 KiB) Viewed 3651 times
by Dave
Mon Jun 21, 2021 9:26 pm
Forum: Suggestions / Feature Requests
Topic: New UK VAT regulatory changes
Replies: 14
Views: 6099

Re: New UK VAT regulatory changes

This feature has been built and is now added to version 5.72. Version information and estimated release date can be found here: viewtopic.php?f=5&t=4497&p=10136
by Dave
Sat Jun 19, 2021 9:07 pm
Forum: Suggestions / Feature Requests
Topic: importing contacts
Replies: 9
Views: 5363

Re: importing contacts

First we should clear up any nomenclature confusion. AllProWebTools offers both "tags: and "fields". What you have referred to in your post as "tags" is called "fields" or "custom fields" in AllProWebTools. This video will explain more about AllProWebTools "tags", which are not relevant to your ques...
by Dave
Wed Jun 16, 2021 9:46 pm
Forum: Suggestions / Feature Requests
Topic: Suggestion: let customers pay via PayPal balance
Replies: 4
Views: 2025

Re: Suggestion: let customers pay via PayPal balance

yes. You will want to set Standard Paypal as Active in the PayPal integrations page.

You will also need to go to Settings -> Payment Methods to turn on Standard PayPal there as well.
by Dave
Wed Jun 16, 2021 2:16 pm
Forum: Suggestions / Feature Requests
Topic: New UK VAT regulatory changes
Replies: 14
Views: 6099

Re: New UK VAT regulatory changes

You can create a new product like "Vat Invoice" and enter it as a line item as you would when entering a manual order. You can even put a reference number to the Custom Invoice number into the "description" field for later reference. You can adjust the item price to the total of your custom invoice,...
by Dave
Wed Jun 16, 2021 2:11 pm
Forum: Suggestions / Feature Requests
Topic: Suggestion: let customers pay via PayPal balance
Replies: 4
Views: 2025

Re: Suggestion: let customers pay via PayPal balance

This is already available if you are using the "Paypal standard" configuration.
by Dave
Wed Jun 16, 2021 2:10 pm
Forum: Help / How to use AllProWebTools
Topic: How to adjust "Occasional Mailings" option
Replies: 4
Views: 817

Re: How to adjust "Occasional Mailings" option

This video explains the answer to your question. It is the same as the "Display tag when unsubscribing" setting.

by Dave
Thu Jun 10, 2021 8:40 pm
Forum: Suggestions / Feature Requests
Topic: New UK VAT regulatory changes
Replies: 14
Views: 6099

Re: New UK VAT regulatory changes

In reviewing the specifications for this project, it appears this will require a great deal of programming and testing. We have not received any other requests for this functionality. AllProWebTools is built primarily for USA based small businesses who are serving a domestic market. Some functionali...
by Dave
Thu Jun 10, 2021 3:01 pm
Forum: Help / How to use AllProWebTools
Topic: How to add a Hamburger for Ipad
Replies: 3
Views: 723

Re: How to add a Hamburger for Ipad

Please provide the URL of this page so we can look into this for you.