How to change sender email address
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Kmyers1730
- AllPro Expert
- Posts: 187
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
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How to change sender email address
Hi! I am wondering why when we send emails from APWT it shows up with a long sender email address. For example, my client Tiffanie Trenck's sender address shows up like the image attached. In her user profile and the company information it has tif********iet.com as her sender email. Please advise. Thanks!
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- tiffanie.PNG (7.37 KiB) Viewed 2309 times
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JohnB
- Support Team
- Posts: 1022
- Joined: Wed Nov 04, 2015 3:57 pm
- Website: www.allprowebtools.com
Re: How to change sender email address
What is Tiffanie using for her SMTP account under Settings->Email then under the SMTP Settings tab?
It appears like she is hooked up to an SMTP account through some service, that is configured to a different domain than hers. It looks like an SMTP account configured for theresultsmap.com is being used.
Can you login to the SMTP account that is hooked up to Tiffanie's AllProWebTools and verify that SMTP account is configured with her domain, tiffaniet.com?
It appears like she is hooked up to an SMTP account through some service, that is configured to a different domain than hers. It looks like an SMTP account configured for theresultsmap.com is being used.
Can you login to the SMTP account that is hooked up to Tiffanie's AllProWebTools and verify that SMTP account is configured with her domain, tiffaniet.com?