Abandoned cart notification

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Andy1735
Posts: 537
Joined: Tue Sep 08, 2015 2:57 pm
Website: www.secretcompassonline.com

Abandoned cart notification

Postby Andy1735 » Fri Sep 22, 2017 10:36 am

Is there any way for us to set up a notification where we get an email whenever an abandoned cart occurs?

I think I could set up a campaign, and have [email protected] cc'd whenever the email gets sent, but then the customer would get the email as well. I would rather that we get one every time an abandon happens rather than only the one email when a customer gets added to the campaign. Is this possible?
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JohnB
Support Team
Posts: 1026
Joined: Wed Nov 04, 2015 3:57 pm
Website: www.allprowebtools.com

Re: Abandoned cart notification

Postby JohnB » Fri Sep 22, 2017 2:43 pm

There are currently no email notifications available for abandoned carts. The recommended method now is to go to the Dashboard Timeline and you can filter the timeline to view only abandoned carts.

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