The Pay Now link at the bottom of the invoice takes you to the screen to either login or set up an account so you can pay. This link is not working for any of my clients so I am having to call to get credit card numbers entered.
This is what my clients say: I set up the account on the page, logged in, and put in the information. It just pops up "invalid credentials" in pink at the top of the page when I submit the order.
The error is "invalid credentials" or "this account doesn't belong to you"
Please help, I am new to APWT and need to make the payment process a seamless one.