I need to edit the 'Lost Password' Email template

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Agalassi1792
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Website: apwt.bluezenith.com

I need to edit the 'Lost Password' Email template

Postby Agalassi1792 » Mon Nov 06, 2017 1:29 pm

Hello,

I need to edit the words in the 'forgotten password' email that is sent to someone after they fill out the 'forgot password' request form. How can I go about doing this??

Also, which image is this email using? Meaning - under 'Settings' --> 'Invoicing' there are lots of images (Invoice Email, Shipped Email).. which one of these is the forgotten password email using as I need to change the image for this email as well.

Let me know all of this, thank you.
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Agalassi1792
AllPro Expert
Posts: 419
Joined: Tue Nov 18, 2014 12:42 pm
Website: apwt.bluezenith.com

Re: I need to edit the 'Lost Password' Email template

Postby Agalassi1792 » Mon Nov 06, 2017 3:16 pm

Also, related to this...

I know that this is not directly editable, but could this be in the future, please?

On the forgot-password template, I would really like to change the main words "PLEASE ENTER THE EMAIL ADDRESS ASSOCIATED WITH YOUR ACCOUNT:" From an h2 to maybe an h3 or h4.

If there is a way to do this, can you let me know? If not, can you let me know if this is something I can do in the future?

thanks



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JohnB
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Website: www.allprowebtools.com

Re: I need to edit the 'Lost Password' Email template

Postby JohnB » Mon Nov 06, 2017 3:27 pm

The email sent to customer when they have forgotten their password and requested has a standard text that can not be changed, and it uses the images set for the "Invoice Email" under Settings->Invoicing.
User avatar
Agalassi1792
AllPro Expert
Posts: 419
Joined: Tue Nov 18, 2014 12:42 pm
Website: apwt.bluezenith.com

Re: I need to edit the 'Lost Password' Email template

Postby Agalassi1792 » Mon Nov 06, 2017 3:29 pm

Okay, then can the words in the email be editable in a future release then? We have a client that really wants to change the messaging.

Please let me know, thank you.




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