Void PayPal order
Posted: Fri Nov 17, 2017 10:33 pm
Hi! How do I void an order in the console that had it's payment processed via PayPal? When I try to void it an error message pops up saying "please void all payments before voiding order" and when I try to return the order in the console it has an error with the return since it was paid via Paypal. I already refunded the order in PayPal I just need to void it in our console as the customer cancelled it after placing and I need to get it out of the order queue without clicking the "marked shipped" as he will then get an email saying the order has been shipped......