How long does a website stay inactive?

Need help? Please give a detailed explanation of your problem.
User avatar
Agalassi1792
AllPro Expert
Posts: 435
Joined: Tue Nov 18, 2014 12:42 pm
Website: apwt.bluezenith.com

How long does a website stay inactive?

Postby Agalassi1792 » Tue Aug 06, 2019 8:57 am

Hello,

We have a client whose account is currently deactivated. It has been that way for about two weeks now. This client does plan on re-activating their account, but they just haven't gotten around to it yet (Support code for this client: Support Code: 2021-0)

So my question is this - how long does a APWT account remain inactive before it completely goes away and is unable to be restored? Is there a time limit for such things? How long does this client have until they are unable to reactive their account at all any more?

Let me know about this, as it may be some time still until they are able to reactivate their account and I want to ensure that everything will still be there when they do this.
User avatar
Dave
Support Team
Posts: 644
Joined: Wed May 11, 2011 10:30 am
Website: www.allprowebtools.com
Contact:

Re: How long does a website stay inactive?

Postby Dave » Tue Aug 06, 2019 10:03 am

Inactive accounts are permanently deleted after 6 months and can no longer be retrieved.

There is a re-activation fee for all inactive accounts of $40 to cover the cost of storage and re-activation.
User avatar
Agalassi1792
AllPro Expert
Posts: 435
Joined: Tue Nov 18, 2014 12:42 pm
Website: apwt.bluezenith.com

Re: How long does a website stay inactive?

Postby Agalassi1792 » Tue Aug 06, 2019 10:31 am

Hi Dave,

Okay great, thanks for that information - very good to know.

Thanks again!




Return to “Help / How to use AllProWebTools”



Who is online

Users browsing this forum: No registered users and 7 guests

cron