Update system email send from address

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Scott3487
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Update system email send from address

Post by Scott3487 »

Hello, where can I update the email address for our system sent emails?
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NoahBaldwin
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Re: Update system email send from address

Post by NoahBaldwin »

From your dashboard, go to Marketing->Emails. Edit the system email you'd like to change. Then, click "Advanced Settings" and change the "Send Email as" to the updated value. This is an override field so anything in this input will override the normal "From" email address.
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Scott3487
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Re: Update system email send from address

Post by Scott3487 »

So we need to do this for every system email? Upvote for one place where we can update all system emails, or why not tie it to the "company email?"
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Dave
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Re: Update system email send from address

Post by Dave »

Yes, as was explained "This is an override field so anything in this input will override the normal "From" email address."

If you were not using the override, the emails would have already updated to the company email address.

The purpose of the override field is when you do not want to use the default company email address. If you delete the value in the override field, the system will automatically use the company email address.
Scott3487
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Re: Update system email send from address

Post by Scott3487 »

Our company email address was updated and the system emails were still being sent out from the old email address.
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