Changing email for client

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Debbie34
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Changing email for client

Post by Debbie34 »

When I went to change the email address for this client I changed it.
Then I clicked on the Save changes the button below managed by. It did not save it went back to the same email address. So then I changed it again and clicked on the save changes button to the far right, below the internal notes area and it did save.
Please advise.
Coling43

Re: Changing email for client

Post by Coling43 »

In the future please do not post personal information about your clients on this forum. For the security of your customer I have deleted the attachment on your above post.

This particular customer does have two accounts present in your system, the one you showed me was buyer id: 1394, the one I believe has the correct email is buyer id : 1395
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Debbie34
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Re: Changing email for client

Post by Debbie34 »

oops forgot that everyone sees this. But the problem still is that I could not save the change with the button below the email and had to use the other save button. Why is that?
Coling43

Re: Changing email for client

Post by Coling43 »

The other save button did not work all it did what create a blank notes on that account, you are not allowed to have more than one customer with the same email address which is why the email address won't save.
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Debbie34
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Re: Changing email for client

Post by Debbie34 »

how do I delete one?
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Paige
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Re: Changing email for client

Post by Paige »

There is not currently a way to delete your own customers, we would be happy to do it for you until we provide a way. Which one would you like to delete?
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