Duplicate entries in workflow timeline

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Kmyers1730
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Duplicate entries in workflow timeline

Post by Kmyers1730 »

I am noticing that when I complete tasks it shows up in the workflow timeline multiple times. It also creates multiples when people "open" an email from us. It will sometime show the opened email in the workflow timeline up to 10 times in a row. Thanks!
Andy1735
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Re: Duplicate entries in workflow timeline

Post by Andy1735 »

I am seeing the same problem in my timeline.
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Paige
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Re: Duplicate entries in workflow timeline

Post by Paige »

This happens with tasks when you double click a button (update or complete) we are working converting all buttons to prevent from doing this.

The opened email in the timeline records every time someone opens the email, so if they open it 10 times it shows up 10 times. I can see how sometimes this is an inconvenience but other times it's extremely useful, if you have any suggestions let me know.
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