Backend running very slowly

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Andy1735
Posts: 537
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Tue Sep 08, 2015 2:57 pm
Website: www.secretcompassonline.com

Backend running very slowly

Post by Andy1735 »

For all of this week we have been experiencing slow running on APWT. With PCs and Mac of varying operating systems. We have of course reset our routers and modem, to no avail. Other sites are running quickly for us so it doesn't appear to be our connection. Our download speed to stable at 20 Mbps and upload sits at around 5.
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Paige
Support Team
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Joined: Fri Feb 24, 2012 3:41 am
Website: www.allprowebtools.com
Location: Fort Collins, CO
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Re: Backend running very slowly

Post by Paige »

  1. Download: http://winmtr.net/download-winmtr/
  2. When you load the program enter for the URL: ue.allprowebtools-s1.com
  3. Click start
  4. Wait 30 seconds and click stop
  5. Click the Export Text button and save the .txt file
  6. Please send this txt file to us
Andy1735
Posts: 537
Joined: Tue Sep 08, 2015 2:57 pm
Website: www.secretcompassonline.com

Re: Backend running very slowly

Post by Andy1735 »

i just sent the txt file by email
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Paige
Support Team
Support Team
Posts: 461
Joined: Fri Feb 24, 2012 3:41 am
Website: www.allprowebtools.com
Location: Fort Collins, CO
Contact:

Re: Backend running very slowly

Post by Paige »

Andy, thank you so much for your data! Can you please let me know if you see improvements from now on?
Andy1735
Posts: 537
Joined: Tue Sep 08, 2015 2:57 pm
Website: www.secretcompassonline.com

Re: Backend running very slowly

Post by Andy1735 »

It does seem faster on my end. Once I do some invoicing I'll know for sure :)
Andy1735
Posts: 537
Joined: Tue Sep 08, 2015 2:57 pm
Website: www.secretcompassonline.com

Re: Backend running very slowly

Post by Andy1735 »

The image gallery is incredibly slow. It takes roughly a minute to load.
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