Can't see orders under orders tab

[Andy1735]

Product 6281, says 2 are preordered but no orders are actually listed. We need to know what these are ASAP. Thanks

[Andy1735]

Also 6050 and 6286 (says 4 preorders but only lists 3)

Shane is seeing this on quite a few items right now. What changed?

[Andy1735]

Hi,
This is a major problem across the board, please let me know estimated time to fix this. It is impossible for us to find orders by item.

[Dave]

A recent update has tied the date range setting to apply to the order displayed on the page. Previously, this page was limited to only 25 results which would cause a problem if you needed to see more than 25 results.

Now that the results list is tied to the Date Picker, you can request as many results as you like. The longer the date range, the longer it will take to compile the list. Try setting the date range to a smaller range of time (like a week) before going to the products page to see the list.

[Andy1735]

Gotcha, works perfect. Thanks Dave!