Order 4836 we just had a weird issue.
Sent the customer the unpaid order, he went to pay for it online, and it only displayed the State tax, but not the City and County tax, so he total showed up as $514.49, where-as the amount should have been $536.99, he noticed the discrepancy and called us.
We ran the card over the phone we'd get paid the full amount, all is well, but there seems to be a bug?
Unpaid invoices
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- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
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- JohnB
- Support Team
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Re: Unpaid invoices
It looks like order 4836 is showing a different total than the $536.99 you mention. Did you happen to type the wrong order number?
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- Posts: 28
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Re: Unpaid invoices
Sorry, it's order 5846
- JohnB
- Support Team
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Re: Unpaid invoices
Thanks for the order number!
I was able to address the issue, and you should find the next invoice that is paid through the invoice payment link, will show and charge the correct amount for tax!
I was able to address the issue, and you should find the next invoice that is paid through the invoice payment link, will show and charge the correct amount for tax!