Item in menu bar showing up twice

We appreciate your feedback - please let us know how we can improve AllProWebTools.
User avatar
Agalassi1792
AllPro Expert
Posts: 429
Joined: Tue Nov 18, 2014 12:42 pm
Website: apwt.bluezenith.com

Item in menu bar showing up twice

Postby Agalassi1792 » Wed Aug 16, 2017 4:01 pm

Hello,

I have a page on a menu bar that is showing up twice. I removed the page from the menu bar and the two instances of it disappear - I add it back and then there are two again.

It may be something in my code that is causing this to happen as we have customized this site quite a bit. I was just wondering if you could help me pinpoint the issue as to why this is happening.

The backend ID for the site in question is c3215 and one of the pages in which the menu bar is on is: /Member-Dashboard/

Let me know if I need to provide any more information for this. Thanks!
User avatar
JohnB
Support Team
Posts: 1026
Joined: Wed Nov 04, 2015 3:57 pm
Website: www.allprowebtools.com

Re: Item in menu bar showing up twice

Postby JohnB » Wed Aug 16, 2017 4:22 pm

What is the name of the page that shows up twice?

If you made any customizations that you think may have caused this, I would recommend testing it by commenting out your customization for a moment, and seeing if that fixes the problem or not.
User avatar
JohnB
Support Team
Posts: 1026
Joined: Wed Nov 04, 2015 3:57 pm
Website: www.allprowebtools.com

Re: Item in menu bar showing up twice

Postby JohnB » Wed Aug 16, 2017 5:10 pm

Actually, I just took a look at it and I believe I found the issue. It was not related to any of your customizations.

Please double check that the menubar appears correctly now, and let me know if there are still any issues!
User avatar
Agalassi1792
AllPro Expert
Posts: 429
Joined: Tue Nov 18, 2014 12:42 pm
Website: apwt.bluezenith.com

Re: Item in menu bar showing up twice

Postby Agalassi1792 » Thu Aug 17, 2017 9:16 am

Hi John,

Yes, this has been fixed now - I see the item only appearing once in the menu bar now.

What was causing the page to display twice on that menu bar? Can you let me know?



User avatar
JohnB
Support Team
Posts: 1026
Joined: Wed Nov 04, 2015 3:57 pm
Website: www.allprowebtools.com

Re: Item in menu bar showing up twice

Postby JohnB » Thu Aug 17, 2017 9:19 am

It had to do with the fact that you had 2 different memberships that were both allowed to see that page, so it showed up twice for anyone with both memberships. This has been corrected so that each webpage will only show up once on the menu bar, as long as you have at least one of the memberships that allows you to see the page.
User avatar
Agalassi1792
AllPro Expert
Posts: 429
Joined: Tue Nov 18, 2014 12:42 pm
Website: apwt.bluezenith.com

Re: Item in menu bar showing up twice

Postby Agalassi1792 » Thu Aug 17, 2017 9:56 am

Okay cool. Thanks for letting me know that, and thanks for fixing this as well!




Return to “Report a Bug”



Who is online

Users browsing this forum: Bing [Bot] and 4 guests

cron