Error when trying to email customer an invoice

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Andy1735
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Website: www.secretcompassonline.com

Error when trying to email customer an invoice

Postby Andy1735 » Tue Aug 22, 2017 10:22 am

Shane is seeing the message "The parameters passed to the API were invalid. Check your inputs!"
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JohnB
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Re: Error when trying to email customer an invoice

Postby JohnB » Tue Aug 22, 2017 12:39 pm

Have you checked that your SMTP settings under Settings->Email are correct?
Andy1735
Posts: 537
Joined: Tue Sep 08, 2015 2:57 pm
Website: www.secretcompassonline.com

Re: Error when trying to email customer an invoice

Postby Andy1735 » Tue Aug 22, 2017 1:28 pm

Wow, apparently we have been hacked. Mailgun shows 600,000 emails going out in the last 30 days, and our domain is now disabled
Andy1735
Posts: 537
Joined: Tue Sep 08, 2015 2:57 pm
Website: www.secretcompassonline.com

Re: Error when trying to email customer an invoice

Postby Andy1735 » Tue Aug 22, 2017 3:19 pm

In the mailgun logs I am still seeing the "... Wants to Tell You About MILUS Snow Star" messages.

I have expired the old API key and our emails are going through. Not sure what else to do here. Is it possible these are just old messages that mailgun stored and is now allowing through?
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Dave
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Re: Error when trying to email customer an invoice

Postby Dave » Tue Aug 22, 2017 4:41 pm

Yes, that is entirely possible - let us know if it continues

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