load email template

[Dhara3274]

from the contact records, when wanting to send a new email
not showing search email template options.
Is this because all my emails are 'custom'?
But I don't think so because I have found my saved emails from this search field previously.
I think there's a glitch.
Thanks.

[Dave]

I am unable to reproduce an issues in your account. I clicked to reply to an email and in the "Templates" area I typed "fix" and it brought up the template email called "Fixed the Glitch"

Can you provide additional information on the issue you are experiencing?