Hi!
Our free shipping coupon is not showing the discount in the "extended field" and some of the order totals are correct and some are not. Ex buyer #24232 order 31284 does not show -$6.80 in the extended field but the order total is correct with no shipping applied whereas buyer 21876 order 31281 also does not show -$6.80 in the extended field and the order did charge her shipping so she was overcharged. Both of these were phone orders today. Can you check what's going on?