Credit card expiry field

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Lfrailey173
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Credit card expiry field

Post by Lfrailey173 »

Aloha!
Customer 33711 is trying to place an order on our website and her card keeps declining. Her credit card company told her it is because the expiry date field is not matching....our website input field is only letting her input one number for the month ie 1 for January instead of 01.....
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Dave
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Re: Credit card expiry field

Post by Dave »

The AllProWebTools credit card processing system automatically adds the "0" before any single digit expiration dates before it sends them on to the credit card processing company. If this were not the case, you would most likely be getting many more complaints from your customers attempting to make payments.
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