Contact Custom Fields - Date Won't Clear Out

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Katelake3566
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Joined: Tue Jul 17, 2018 12:02 pm
Website: apwt.myofficeandmore.com

Contact Custom Fields - Date Won't Clear Out

Postby Katelake3566 » Sat Mar 30, 2019 10:09 pm

We have a custom field called "Term Start Date". On record 513, someone mistakenly put a date in this field. I deleted the date and ran a Search Custom Fields report based on the date and record 513 continues to show the date of 02-06-2019.

How can I clear this field so this record doesn't appear on my report that shows customers that started in the first quarter of this year?
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Brads326
Support Team
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Joined: Tue Dec 12, 2017 10:06 am
Website: www.allprowebtools.com

Re: Contact Custom Fields - Date Won't Clear Out

Postby Brads326 » Mon Apr 01, 2019 7:25 pm

Thanks for reporting this. The development team is looking into a resolution to this issue. We will report back in this forum thread soon.

Until then, we have manually cleared the value in record 513 for you.
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Elliott
Support Team
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Joined: Fri Jan 04, 2019 11:19 am
Website: www.allprowebtools.com

Re: Contact Custom Fields - Date Won't Clear Out

Postby Elliott » Thu Apr 04, 2019 12:00 pm

We have now added a red trash can icon next to each of the custom date fields. Clicking it will remove whatever date was previously there for that specific field. Please verify that all is working as expected now. Thanks for using AllProWebTools!

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