redirects not working

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redirects not working

Postby Agalassi1792 » Mon Apr 22, 2019 3:28 pm


I am attempting to add in some redirects, as I need to change URLs on a site. However, I am not able to get any of the redirects to work that I am adding. What am I doing wrong?
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Re: redirects not working

Postby Dave » Tue Apr 23, 2019 9:34 am

It does appear that you have configured the redirects correctly.

You are working in a clone build of a live website for the purpose of creating a new theme to be applied to the live website at a later date. For this reason, the development install that you have will not be fully functional when it comes to creating redirects. It is not intended that customizations such as domain redirects, new products added, website visits, etc will not be transferred back to the live site when the theme is moved.

Since you are working with a very special use case, it would be best to use our Screen Share support to discuss your specific needs with a Level 2 Support Tech.

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