Customers unable to change shipping address

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Steve173
Posts: 113
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Mon Jun 01, 2015 7:55 pm
Website: www.realnoni.com

Customers unable to change shipping address

Post by Steve173 »

Hi!

We are having an issue with customers not being able to select a different address to ship to in our shopping cart. After three phone calls this morning from customers I decided to test it out and sure enough it does not change. You can add another address and it saves however when you select "change" and then "ship to this address" from the address on the customer profile it just returns to the shipping cart and the shipping address remains unchanged. Please help!
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NoahBaldwin
Support Team
Support Team
Posts: 108
Joined: Fri Jan 04, 2019 11:21 am
Website: www.allprowebtools.com

Re: Customers unable to change shipping address

Post by NoahBaldwin »

This issue has been addressed in version 5.4. You are currently on version 5.2. Your account will be upgraded on Monday.
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