Newsletter unable to reach some members

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Szeng2261
Posts: 2
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Thu May 14, 2020 3:49 pm
Website: www.coloradobizwomen.com

Newsletter unable to reach some members

Post by Szeng2261 »

Newsletter unable to reach some members who have "newsletter" box checked, while reached some other members who also had "newsletter" box checked.
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NoahBaldwin
Support Team
Support Team
Posts: 108
Joined: Fri Jan 04, 2019 11:21 am
Website: www.allprowebtools.com

Re: Newsletter unable to reach some members

Post by NoahBaldwin »

Hi,

I took a look at your account and in the cases I saw, the email addresses were marked as invalid due to being bounced. Could you provide a specific CRM to help us investigate?

If a user requests to no longer receive email from you or if their email address is invalid - they will not receive your email newsletter.
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