Unpaid invoice section missing from customer "my account"

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Steve173
Posts: 110
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Mon Jun 01, 2015 7:55 pm
Website: www.realnoni.com

Unpaid invoice section missing from customer "my account"

Post by Steve173 »

Hi!
When customer's were having trouble placing an order we used to be create the order and then have them login to their account and there used to be a "Unpaid Invoices" section before "Order history"....the customer could then click the "pay invoice" and submit payment. This was particularly helpful for international customers that were unable to call us....this option is no longer there....I just tried and and the invoice just shows under "order history" but does not denote that it is unpaid or have a link to go pay it. How can we get this option back working?
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Kathlein
Support Team
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Joined: Tue Jul 11, 2017 8:03 am
Website: www.allprowebtools.com

Re: Unpaid invoice section missing from customer "my account"

Post by Kathlein »

We will be happy to assist you with this. Can you provide details of a user id where we can see this issue?
Steve173
Posts: 110
Joined: Mon Jun 01, 2015 7:55 pm
Website: www.realnoni.com

Re: Unpaid invoice section missing from customer "my account"

Post by Steve173 »

Sure you can use mine buyer 11986
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Brads326
Support Team
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Joined: Tue Dec 12, 2017 10:06 am
Website: www.allprowebtools.com

Re: Unpaid invoice section missing from customer "my account"

Post by Brads326 »

Thanks for reporting this. The issue has been addressed.
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