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Unpaid invoice section missing from customer "my account"

Posted: Mon Jun 01, 2020 3:46 pm
by Steve173
Hi!
When customer's were having trouble placing an order we used to be create the order and then have them login to their account and there used to be a "Unpaid Invoices" section before "Order history"....the customer could then click the "pay invoice" and submit payment. This was particularly helpful for international customers that were unable to call us....this option is no longer there....I just tried and and the invoice just shows under "order history" but does not denote that it is unpaid or have a link to go pay it. How can we get this option back working?

Re: Unpaid invoice section missing from customer "my account"

Posted: Tue Jun 02, 2020 10:38 am
by Kathlein
We will be happy to assist you with this. Can you provide details of a user id where we can see this issue?

Re: Unpaid invoice section missing from customer "my account"

Posted: Tue Jun 02, 2020 4:23 pm
by Steve173
Sure you can use mine buyer 11986

Re: Unpaid invoice section missing from customer "my account"

Posted: Thu Jun 04, 2020 7:22 pm
by Brads326
Thanks for reporting this. The issue has been addressed.