Submission box report missing download CSV option

[Steve173]

Hi!
We used to be able to got to Reports >Website> Submissions> and then select the desired submission box and then download the submissions in a excel CSV file....this option is missing...it only gives us a "print" option now.

submission report missing download csv option.jpg (229.24 KiB) Viewed 885 times

[Brads326]

This feature will be returning in version 5.5 in the next few weeks.

[Steve173]

We were not aware this feature was removed....Is there any way to get it sooner? We are currently running a contest and our submissions box has a few hundred entries already that we are going to need to pull into an excel sheet on June 15th.

[Kayla326]

You can contact Support via chat or screenshare on June 15th to request the upgrade if your account has not already been upgraded.

[Lfrailey173]

Great! Is there a list of all the features that were available in 5.2 that are no longer available in 5.4 so we don’t make this mistake again and assume we can use the software as we have been. Also is there a list of the features that were removed that will be re-added to 5.5 so we can also know what’s coming back?

[Kayla326]

All of our version information is publicly available on the forum here: http://allprowebtools.com/forum/viewforum.php?f=5

[Steve173]

Hi! Just at had look at the version info for 5.4 and 5.5 and neither mention anything about the Submission box download being removed in 5.4 and becoming available in 5.5......