Customers unable to view our website

[Lfrailey173]

Hi! We have had a number of customers reporting that they are unable to get on our website this week. Finally got a couple of screenshots of the error message. It’s an “Access error 7”.

[Brads326]

This is caused when our systems detect suspicious activity from a user. Their access is restricted to protect your company from malicious activity. This user's access has now been restored.

[Steve173]

It was actually two separate users...have user accounts for both been restored to have access? Don't want to tell them to try again if it's not going to work.

[Kathlein]

Yes, both of the accounts that you have posted have been cleared.