Auto Stop and Start Marketing Campaigns

[Scott3487]

I have noticed that one of our leads that came in through a landing page was assigned our initial Follow Up campaign. But when they became a customer through the new contract and invoice system the initial campaign was not stopped and the secondary campaign started. This is working with other clients that have simply paid standalone invoices.

[Brads326]

Thanks for reporting this. We will need 2 or more examples in order to track this issue down for you.

Please provide the customer id number for this occurrence and keep an eye out for when this happens again and provide the customer id for the new occurrence as well.