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Access denied error

Posted: Thu Jun 11, 2020 6:43 pm
by Steve173
Hi! Ever week our console suddenly locks user lfrailey out from editing webpages..... how do we prevent this from happening every week? What web tool needs to be added?

All I did was click website> my webpages then clicked on a webpage to edit and received the access denied message......
access error.jpg
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Re: Access denied error

Posted: Tue Jun 16, 2020 10:14 am
by Kathlein
It looks like you resolved this issue on 2020-06-12 3:20 PM. Let us know if you still need assistance.

Re: Access denied error

Posted: Tue Jun 16, 2020 11:58 am
by Lfrailey173
We actually did not do anything....we do not understand what "Web Tool" needs to be added to our account...