Multiple Timeline Notifications For Sent Estimates

We appreciate your feedback - please let us know how we can improve AllProWebTools.
Post Reply
Scott3487
AllPro Expert
AllPro Expert
Posts: 58
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Tue Sep 10, 2019 1:57 pm
Website: www.socialreachagency.com

Multiple Timeline Notifications For Sent Estimates

Post by Scott3487 »

Please see the attached screenshots. We are getting multiple sent notifications in the timeline when sending estimates.
Screen Shot 2020-07-28 at 10.35.18 AM.png
Screen Shot 2020-07-28 at 10.35.18 AM.png (36.99 KiB) Viewed 793 times
Screen Shot 2020-07-29 at 9.48.49 AM.png
Screen Shot 2020-07-29 at 9.48.49 AM.png (36.87 KiB) Viewed 793 times
User avatar
Dave
Support Team
Support Team
Posts: 837
Joined: Wed May 11, 2011 10:30 am
Website: www.allprowebtools.com
Contact:

Re: Multiple Timeline Notifications For Sent Estimates

Post by Dave »

The log shows that the email is actually being sent twice. So that we can investigate this further, please describe the steps that you are taking to send the estimate.

Is it possible that the "send" button is being clicked twice or that the page is being refreshed?
Has this always happened?
When did you first notice it?

The more detail that you provide the more likely we will be able to find the cause.
Scott3487
AllPro Expert
AllPro Expert
Posts: 58
Joined: Tue Sep 10, 2019 1:57 pm
Website: www.socialreachagency.com

Re: Multiple Timeline Notifications For Sent Estimates

Post by Scott3487 »

1. I create an estimate
2. I create a contract in another tab
3. I return to estimate tab refresh to show the new contract
4. Send the estimate to the customer
5. Then I exit the estimate tab
6. I am not refreshing the screen, as it does that automatically. I am not pressing twice.

First noticed this yesterday morning.
Post Reply