Abandoned Carts
Posted: Wed Sep 13, 2017 1:41 pm
Hello,
As far as I can tell, the only place in the APWT backend that gives any information at all about abandoned carts is in the Dashboard/Workflow Timeline.
Unless I'm missing something, can there please be an area in the Store --> View Orders area that specifically lists out all of the abandoned carts that have happened over time? This is quite an important piece of information that some of our clients would really like to know.
Also - I have a question on this as well... what makes an abandoned cart an abandoned cart? what has to happen for the cart to become abandoned, and for a notification to be generated of the abandonment?
As far as I can tell, the only place in the APWT backend that gives any information at all about abandoned carts is in the Dashboard/Workflow Timeline.
Unless I'm missing something, can there please be an area in the Store --> View Orders area that specifically lists out all of the abandoned carts that have happened over time? This is quite an important piece of information that some of our clients would really like to know.
Also - I have a question on this as well... what makes an abandoned cart an abandoned cart? what has to happen for the cart to become abandoned, and for a notification to be generated of the abandonment?