Hey John! Maybe I wasn't clear (which could very well be the case) as sometimes I know what I'm thinking but can't get it out on "paper". So when I host a webinar on my website (webinar will go through Google Hangouts), I typically go to Chatango to grab a chatbox so when it comes time for me to answer questions, people can type in their questions and I can answer it live. There's a code for Chatango to be used on my website and when I plug in that code on my backend (or on my web page), it doesn't show up. So I have to call AllPro and get them to fix it to show up on both the backend and the front end of the web page. It's just time-consuming and I would rather have something where I can grab it and plug it into my web page without the hassle of going to another website (like Demio, CrowdCast, or another paid site), which all has a chatbox in place.
Does this make more sense?