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Comment Box Label

Posted: Mon May 20, 2019 8:39 am
by Agalassi1792
Hello,

I have run into an issue with the comment box label. I have been forced to redo this about 10+ times now.

First issue - apparently only 50 characters are allowed for the comment box label. Can this PLEASE be increased? 50 characters is almost nothing.

Second issue - apparently NO punctuation is allowed. Why is this the case here? I want to add a question mark... to make it a question... like a lot of websites do. Can this please be made possible?

So this is the label I tried to set the comment box label as:
Are you interested in a public event or bringing to your organization?

That really is not very long, its about 70 something characters. So like... could you at the very least double the amount of allowed characters from 50 to 100? And please allow for punctuation as well. Sometimes I feel so, so limited by these things...

Please let me know about all this, thank you

Re: Comment Box Label

Posted: Mon May 20, 2019 9:48 am
by Dave
We will be happy to look into this for you. Can you please provide the support code for the account that you are currently working on. We would like to add an experimental feature to the account you are working in for you to use.

Re: Comment Box Label

Posted: Mon May 20, 2019 9:58 am
by Agalassi1792
Hi Dave,

Okay, no problem!

Support Code: 2842-0

Thanks!

Re: Comment Box Label

Posted: Mon May 20, 2019 12:29 pm
by Dave
The field size has been increased to 255 characters for this account - please verify that you can now enter more text.

We will work on the ? issue and let you know when that is available...

Re: Comment Box Label

Posted: Mon May 20, 2019 12:49 pm
by Agalassi1792
Hey Dave,

I just tried to do this and I'm still getting this error. I tried entering the label without the question mark as well:

Whoops! The Comment Box Label should be less than 50 characters. [JAB04-1196]

Re: Comment Box Label

Posted: Mon May 20, 2019 1:16 pm
by Dave
Please try it now and you can also include the question mark.

Re: Comment Box Label

Posted: Mon May 20, 2019 1:29 pm
by Agalassi1792
yes thank you, I was able to set it now to be:

Are you interested in a public event or bringing to your organization?:

I may want the colon removed, but besides that, it is working well.

Thank you for your quick help with this today!