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Editing Email Campaigns

Posted: Wed Sep 11, 2019 10:16 am
by Aharrison3232
Would it be possible once an email campaign is set and running, to be able to edit the emails that are in it? For example, wanting to add an email to an existing campaign at the end without making the whole campaign start over, or adding a new email in the mix for new people that have just started in the campaign.

Re: Editing Email Campaigns

Posted: Mon Sep 16, 2019 1:55 pm
by Dave
You can always add additional emails to the end of a campaign.

The problem that occurs if adding an email somewhere in the middle is what to do with the folks who have already signed up and have received the 3rd or 4th email. If you were able to add a new email between the 3rd and 4th, the new email would become the new 4th email and the old 4th email would become the new 5th, and so on.

Somewhere along the line, some of your subscribers would miss an email. For this reason, we recommend spending time thinking through your customer communication strategy before configuring your marketing campaigns. Of course, if need be, you can always create a new campaign and assign all new subscribers to the new campaign - while you allow the previous subscribers to play out the series from the prior campaign.

Re: Editing Email Campaigns

Posted: Thu Feb 27, 2020 11:05 am
by Agalassi1792

I'm going to add onto here that we really, really need the ability to edit campaigns. its not just about the emails - its about the tags. if we nee to change a tag on the campaign, we have to recreate the entire campaign. We should be able to have FULL control over the campaign once it is created - by being able to change tags, emails, even the name of the campaign and how the campaign gets triggered. All of that would be very, very helpful.

Re: Editing Email Campaigns

Posted: Sat Feb 29, 2020 1:41 pm
by Brads326
The ability to change campaign names and tags is now available in version 5.3.