Search found 19 matches

by Kayla326
Wed Nov 17, 2021 9:25 am
Forum: Help / How to use AllProWebTools
Topic: Over the limit?
Replies: 11
Views: 130

Re: Over the limit?

Yes, your current hourly limit is 500. You have sent a total of 756 emails.

Once you send an additional 245 emails you will be moved into the next tier of 1,000 emails sent per hour.
by Kayla326
Mon Nov 15, 2021 11:33 am
Forum: Report a Bug
Topic: PayPal Order missing from Console
Replies: 5
Views: 1656

Re: PayPal Order missing from Console

We will be happy to look into this for you! Please update your paypal password in the password manager as shown here:

by Kayla326
Tue Sep 21, 2021 4:41 pm
Forum: Help / How to use AllProWebTools
Topic: abandoned cart email sends
Replies: 4
Views: 852

Re: abandoned cart email sends

The abandoned cart system is designed to send an email when a customer has not completed their purchase after 1 hour from putting an item in their cart. The expected configuration is to set the campaign to send the abandoned email "ASAP" - this will send an email to the customer within 2 hours encou...
by Kayla326
Wed Sep 08, 2021 11:31 am
Forum: Report a Bug
Topic: Sizing issue?
Replies: 3
Views: 488

Re: Sizing issue?

Are you using the AllProWebTools App or are you loging in from your phone on a web browser?
by Kayla326
Sat Aug 07, 2021 8:06 pm
Forum: Help / How to use AllProWebTools
Topic: Removing potential clients from campaign
Replies: 4
Views: 214

Re: Removing potential clients from campaign

You will find the answer to this question here: viewtopic.php?f=1&t=4609
by Kayla326
Wed Jul 21, 2021 5:31 pm
Forum: Help / How to use AllProWebTools
Topic: Charging Extra on Our Bill
Replies: 1
Views: 183

Re: Charging Extra on Our Bill

You will find the information you are looking for in the first paragraph on this page: https://www.allprowebtools.com/Usage-Rates/
by Kayla326
Mon Jul 05, 2021 10:21 am
Forum: Report a Bug
Topic: customer notes not displaying on printed invoice
Replies: 2
Views: 539

Re: customer notes not displaying on printed invoice

It appears you are using an older invoice template that does not support the newer invoicing features. Have you followed the instructions in this video? pSFuxzJSRNE When you change to a new template, you may need to contact Support Chat if your logo does not fit correctly. They can assist you with s...
by Kayla326
Thu Jun 24, 2021 2:39 pm
Forum: Report a Bug
Topic: invoice line item pricing incorrect
Replies: 1
Views: 505

Re: invoice line item pricing incorrect

Your requested adjustment has been made.
by Kayla326
Wed Jun 02, 2021 7:21 pm
Forum: Help / How to use AllProWebTools
Topic: Images not showing in images and file manager
Replies: 1
Views: 161

Re: Images not showing in images and file manager

The offending file has been removed. You can now access your images and files.
by Kayla326
Wed May 19, 2021 1:00 pm
Forum: Suggestions / Feature Requests
Topic: Membership Module Enhancements
Replies: 11
Views: 2362

Re: Membership Module Enhancements

Thank you for providing screenshots. It appears that some of the data that you are requesting is already appearing on the page. Are you requesting that the data appears in a different order? There are other data fields such as "Title" that are not currently appearing. You can add additional fields y...
by Kayla326
Tue Aug 04, 2020 5:18 pm
Forum: Report a Bug
Topic: Console keeps signing out
Replies: 19
Views: 4162

Re: Console keeps signing out

Thanks for sharing your screen today - once we were able to SEE this happen on your screen, we were able to address it right away! An issue was found for pages that take a while to load - some of these pages display a lot of data like all of the emails ever sent or the campaign manager. This may als...
by Kayla326
Wed Jun 24, 2020 12:05 pm
Forum: Help / How to use AllProWebTools
Topic: Conversion tracking
Replies: 1
Views: 743

Re: Conversion tracking

You can learn how to do this here: https://www.allprowebtools.com/Conversion-Tracking/
by Kayla326
Wed Jun 24, 2020 10:24 am
Forum: Help / How to use AllProWebTools
Topic: how to add our email contact to website footer
Replies: 9
Views: 2880

Re: how to add our email contact to website footer

Though this is not a recommended practice, you can add your email address after the tag #|-CompanyAddress-|# The reason that this is not recommended is that it exposes your email address to hackers and spammers which can drastically increase the amount of spam being sent to you. The recommend practi...
by Kayla326
Tue Jun 23, 2020 12:16 pm
Forum: Report a Bug
Topic: Reoccurring orders missing from contact management
Replies: 5
Views: 1552

Re: Reoccurring orders missing from contact management

You should be able to see the inactive order now.
by Kayla326
Fri Jun 05, 2020 1:11 pm
Forum: Report a Bug
Topic: Submission box report missing download CSV option
Replies: 6
Views: 1794

Re: Submission box report missing download CSV option

All of our version information is publicly available on the forum here: http://allprowebtools.com/forum/viewforum.php?f=5
by Kayla326
Fri Jun 05, 2020 7:57 am
Forum: Report a Bug
Topic: Submission box report missing download CSV option
Replies: 6
Views: 1794

Re: Submission box report missing download CSV option

You can contact Support via chat or screenshare on June 15th to request the upgrade if your account has not already been upgraded.
by Kayla326
Thu May 28, 2020 8:01 am
Forum: Report a Bug
Topic: Special Characters in Sign Up Boxes
Replies: 3
Views: 1334

Re: Special Characters in Sign Up Boxes

Thanks so much for the suggestion! We will consider this for our next version.

Would anyone else like to upvote this feature?
by Kayla326
Wed May 27, 2020 3:25 pm
Forum: Suggestions / Feature Requests
Topic: Recurring tasks (options for how often)
Replies: 2
Views: 3360

Re: Recurring tasks (options for how often)

Thanks so much for the suggestion! We will consider this for our next version.

Would anyone else like to upvote this feature?
by Kayla326
Wed May 27, 2020 3:24 pm
Forum: Suggestions / Feature Requests
Topic: Delayed Task
Replies: 2
Views: 1979

Re: Delayed Task

Thanks so much for the suggestion! We will consider this for our next version.

Would anyone else like to upvote this feature?