Search found 49 matches

by Frederick4051
Sat Nov 26, 2022 10:09 am
Forum: Help / How to use AllProWebTools
Topic: What are my support options?
Replies: 2
Views: 2335

Re: What are my support options?

can someone let me know if screen share is available, or if nothing has changed can someone check my account because i have not been able to use screen share in quite a few months. It always says not available during hours that it should be available. can someone please help me with this problem. th...
by Frederick4051
Wed Nov 23, 2022 12:28 pm
Forum: Help / How to use AllProWebTools
Topic: Screen Share
Replies: 3
Views: 2644

Re: Screen Share

I have only one question, How do I gain access to screen share. Is this function still available? If so How can I utilize my free 30 min. session? Please only tell me how to gain access to 30 min. screen share. Thank you!
by Frederick4051
Wed Nov 16, 2022 12:39 pm
Forum: Help / How to use AllProWebTools
Topic: How to restart a campaign
Replies: 7
Views: 1350

Re: How to restart a campaign

If my switch has never been turned off how do I restart campaign? I understand this is all simple to you but I don't work for AllProWebTools and I need to make sure it's done correctly the first time that's why i'm asking for step by step to understand exactly what to expect. I would appreciate if s...
by Frederick4051
Tue Nov 15, 2022 1:55 pm
Forum: Help / How to use AllProWebTools
Topic: How to restart a campaign
Replies: 7
Views: 1350

Re: How to restart a campaign

Thanks Kayla, can I gert a simple step by step on exactly how that is done?
by Frederick4051
Tue Nov 15, 2022 1:53 pm
Forum: Help / How to use AllProWebTools
Topic: Screen Share
Replies: 3
Views: 2644

Re: Screen Share

Thanks Kayla for responding, I understand there's a few methods to resolve a problem, but I'm looking to utilize the share screen option. Could you please tell me if that's available anymore or how can I gain access to platform?
by Frederick4051
Wed Nov 09, 2022 2:25 pm
Forum: Help / How to use AllProWebTools
Topic: Screen Share
Replies: 3
Views: 2644

Screen Share

I've been an active member for about 3yrs and I can 't get screenshare support, Why is that? It's been a few times that I've reached out to text to get a understanding, I tried last week today yet no one answers me, I tried to go to chat for support and ever screenshared what I was looking at still ...
by Frederick4051
Wed Nov 09, 2022 11:06 am
Forum: Help / How to use AllProWebTools
Topic: How to restart a campaign
Replies: 7
Views: 1350

Re: How to restart a campaign

I thought is I try to simply hit the switch to restart a campaign it will go through all emails that's set for different days will be sent the same day one email per hr.?
by Frederick4051
Wed Nov 02, 2022 12:19 pm
Forum: Help / How to use AllProWebTools
Topic: What are my support options?
Replies: 2
Views: 2335

What are my support options?

1. Is live support part of my monthly plan
2. what time does live support start and stop during central time zone
3. how do you access live support
by Frederick4051
Wed Nov 02, 2022 12:19 pm
Forum: Help / How to use AllProWebTools
Topic: How to restart a campaign
Replies: 7
Views: 1350

How to restart a campaign

How do I restart an old campaign. What's new about creating a campaign, I heard their are new improvements?
by Frederick4051
Fri Sep 16, 2022 6:04 pm
Forum: Help / How to use AllProWebTools
Topic: Live Support
Replies: 3
Views: 339

Re: Live Support

If you look under my account it says something about closing in 4 min it has 30 min. time at the top but I can't get access to live screen share. it's been the same way for the last 2 months that I have tried!
by Frederick4051
Thu Sep 15, 2022 10:23 am
Forum: Help / How to use AllProWebTools
Topic: Live Support
Replies: 3
Views: 339

Live Support

How do I access the live support? It says I have 30min. but in the body it says 4 mins. remaining! I sent my original question yesterday but haven't gotten a response yet, customer service assistance is needed.
by Frederick4051
Tue Jun 14, 2022 12:47 pm
Forum: Help / How to use AllProWebTools
Topic: "Attention Tommy" Help with customer service
Replies: 1
Views: 166

"Attention Tommy" Help with customer service

Attention Tommy, I've given myself time to call back to use customer service. Chopper consistently will put me on hold and just wasted 8min. of my time telling me that I can go to the forum to get the information I need when I called for screenshare to get an answer most expeditiously. every time it...
by Frederick4051
Tue Mar 22, 2022 2:25 pm
Forum: Help / How to use AllProWebTools
Topic: Is my account sending emails correctly?
Replies: 1
Views: 321

Is my account sending emails correctly?

I'm trying to find out how's my company looking on your side. I sent out a few emails and never got one email back, not even an auto responder. Let me know how I'm looking on your end. Thanks!
by Frederick4051
Tue Mar 08, 2022 3:55 pm
Forum: Help / How to use AllProWebTools
Topic: Monthly Cost/ emails sent
Replies: 1
Views: 273

Monthly Cost/ emails sent

How many emails can I send per month under my subscription, to not exceed the monthly cost what is the number of emails in total I can send with this particular plan?
by Frederick4051
Mon Aug 09, 2021 11:18 pm
Forum: Help / How to use AllProWebTools
Topic: Marketing Page, Saved Campaigns
Replies: 3
Views: 702

Re: Marketing Page, Saved Campaigns

Thanks for responding! 1. Is there a way for me to see how many tags are added to a saved campaign? 2. When restarting campaign, would the ID number be located under saved campaigns, 2-11? 3. After I select which number I want to restart under saved campaigns. What are the steps that will need to be...
by Frederick4051
Mon Aug 09, 2021 11:41 am
Forum: Help / How to use AllProWebTools
Topic: Steps to redo email campaign
Replies: 1
Views: 451

Steps to redo email campaign

I need steps on how to redo, or restart an email campaign after its been shut down for over a month. Steps please, from first step to last in numerical order please I didn't really understand the video. Thanks!
by Frederick4051
Mon Aug 09, 2021 9:02 am
Forum: Help / How to use AllProWebTools
Topic: Contact Management Page
Replies: 2
Views: 525

Re: Contact Management Page

On the Contact Management page, under contact ID., under Primary email, next to one of my potential clients name I seen a red "X" I was wondering what it meant because it's not located next to any other name!
by Frederick4051
Mon Aug 09, 2021 8:50 am
Forum: Help / How to use AllProWebTools
Topic: Marketing Page, Saved Campaigns
Replies: 3
Views: 702

Marketing Page, Saved Campaigns

On Marketing Campaigns page under Saved Campaigns, 1. how can I tell if I've added additional prospects to my campaign list, will the original number under participants get larger? 2. If an additional tag list has already been added to an active campaign, then you add the same tag list again ( check...
by Frederick4051
Mon Aug 09, 2021 8:29 am
Forum: Help / How to use AllProWebTools
Topic: Email Open Notifications
Replies: 2
Views: 547

Re: Email Open Notifications

Ok, so the system tells you every time they open a particular email, shows as many times they open it?
by Frederick4051
Sun Aug 08, 2021 1:26 pm
Forum: Help / How to use AllProWebTools
Topic: Email Open Notifications
Replies: 2
Views: 547

Email Open Notifications

Not sure why my campaign is doing this. Please explain. Thanks! Contact ID# 1182 Information: Open 11n mins. ago Consultants) opened Email 2A 2 days Consultants) was sent Email 4A 5 days Consultants) opened Email 2A 6 days Consultants) was sent Email 3A 10 days Consultants) opened Email 2A 12 days C...
by Frederick4051
Sun Aug 08, 2021 11:23 am
Forum: Help / How to use AllProWebTools
Topic: Contact Management Page
Replies: 2
Views: 525

Contact Management Page

What does the red "X" mean located on the side of a name, under contact ID on the Contact Management page?
by Frederick4051
Sat Aug 07, 2021 12:19 am
Forum: Help / How to use AllProWebTools
Topic: Removing potential clients from campaign
Replies: 4
Views: 603

Re: Removing potential clients from campaign

Here's what I'm talking about I cant remove but I keep sending campaign emails. Please help fsattler@verticeoiltools.com Thu, Aug 5, 10:47 AM (2 days ago) to me HI Fredrick, As I explained in my last email ….. From: fsattler@verticeoiltools.com <fsattler@verticeoiltools.com> Sent: Monday, August 2, ...
by Frederick4051
Sat Aug 07, 2021 12:07 am
Forum: Help / How to use AllProWebTools
Topic: Removing potential clients from campaign
Replies: 4
Views: 603

Re: Removing potential clients from campaign

The guy that asked to be removed keeps getting an email from allprotools sent by me. What time should I send emails, you told me it's 24hours a day the last two days, check my timeline, I didn't get an answer until after 400 or around 400 and the question would be from the prior day. The purpose for...
by Frederick4051
Fri Aug 06, 2021 7:56 am
Forum: Help / How to use AllProWebTools
Topic: Removing potential clients from campaign
Replies: 4
Views: 603

Removing potential clients from campaign

Hi I was trying to remove a potential client from a campaign: (Stephen.Love@carboceramics.com) I'm not trying to remove him totally just take him off of the email sequence, in other words he asked me to contact him in 6 months. when I went to remove him by placing his email in the top search panel n...
by Frederick4051
Thu Aug 05, 2021 10:18 pm
Forum: Help / How to use AllProWebTools
Topic: Emails un checked in industry, re tagged to self titled list
Replies: 1
Views: 379

Emails un checked in industry, re tagged to self titled list

fsattler@verticeoiltools.com, was sent out another message from allprotools although I took this email out of campaign. This is what I labeled it and this was the only box checked: "Services not needed now" I Un tagged from industry and the system still sent using another title i created with that b...
by Frederick4051
Thu Aug 05, 2021 7:41 am
Forum: Help / How to use AllProWebTools
Topic: Restarting old campaign
Replies: 8
Views: 1070

Re: Restarting old campaign

Ok, so the campaign ID is the numbers under ID or the number and the title?
by Frederick4051
Thu Aug 05, 2021 7:36 am
Forum: Help / How to use AllProWebTools
Topic: Email Campaign Send Limits
Replies: 1
Views: 5189

Email Campaign Send Limits

1. My account says, "Your account currently has an email sending limit of 2500 you can add a maximum of 2249 more contacts at this time. As you send more emails your account will 'warm up' and your send limit will continue to increase." 2. Not sure about what that mean or if its a glitch? If it is o...
by Frederick4051
Wed Aug 04, 2021 8:22 am
Forum: Help / How to use AllProWebTools
Topic: Restarting old campaign
Replies: 8
Views: 1070

Re: Restarting old campaign

Hey Tommie I'm not sure if I have Tools 5.0?
also not sure how to provide you with the campaign ID of the campaign to restart. An example would be great. It would be easier to type out the steps so I will know where to locate the number or information. Thanks!
by Frederick4051
Wed Aug 04, 2021 8:09 am
Forum: Help / How to use AllProWebTools
Topic: Restarting old campaign
Replies: 8
Views: 1070

Re: Restarting old campaign

Hey Tommie, I know how to convert the videos, the last time we were on the phone I never started the video, but you said it was recording already, I just wasn't sure if it was controlled on your end since I never started the recording. At the end of a call it always prompt me with the conversion to ...
by Frederick4051
Mon Aug 02, 2021 2:51 pm
Forum: Help / How to use AllProWebTools
Topic: Restarting old campaign
Replies: 8
Views: 1070

Re: Restarting old campaign

Hey Tommie thanks for responding. When \we got through with our zoom meeting I was never prompted to save or select where to save video that was recorded. Would you have access to video so I can log it with other video reference points? You mentioned it was being recorded.
by Frederick4051
Mon Aug 02, 2021 12:24 pm
Forum: Help / How to use AllProWebTools
Topic: Restarting old campaign
Replies: 8
Views: 1070

Restarting old campaign

How to restart a campaign once it's been idling too long. please send numbered steps along with video thanks!
by Frederick4051
Tue Jul 20, 2021 8:02 am
Forum: Help / How to use AllProWebTools
Topic: Cleaning Company info. while in CRM
Replies: 1
Views: 380

Cleaning Company info. while in CRM

1. I was wondering how I can clean up the titles (URL) under the leads that's installed in the CRM?
by Frederick4051
Tue Jul 20, 2021 7:30 am
Forum: Help / How to use AllProWebTools
Topic: Deleting Campaign & re-starting. How to?
Replies: 3
Views: 640

Re: Deleting Campaign & re-starting. How to?

1.If i delete campaign is it only deleted from campaign or is it deleted from CRM? 2. If it's not deleted from CRM how could I delete from CRM. 3. If I deleted leads ( Industry) from CRM, and the decided to reinstall the same list will the system remember the list or actions that was taken when list...
by Frederick4051
Mon Jul 19, 2021 8:53 am
Forum: Help / How to use AllProWebTools
Topic: Deleting Campaign & re-starting. How to?
Replies: 3
Views: 640

Deleting Campaign & re-starting. How to?

If I delete campaign with 2 leads list attached to it, when reloading campaign will both list attached to campaign get sent out together or will that be something I will have to set, or if not can I get a step by step on how to achieve task. Currently all campaigns have been turned off but need to g...
by Frederick4051
Thu Jul 15, 2021 9:36 am
Forum: Help / How to use AllProWebTools
Topic: Active & Inactive Campaign
Replies: 1
Views: 384

Active & Inactive Campaign

When it comes to setting an active campaign to inactive and wait a couple days after the next automatic email blast. What will the steps be to restart campaign, to keep the system from sending multiple emails the same day 1 hour apart to all potential clients? I thought I did it right but if you cou...
by Frederick4051
Mon Jul 12, 2021 11:22 am
Forum: Help / How to use AllProWebTools
Topic: How to add AllProWebTools to my Phone and Tablet
Replies: 1
Views: 386

How to add AllProWebTools to my Phone and Tablet

How to put AllProWebTools on my tablet and phone? It tell me I have the wrong password every time I try!
by Frederick4051
Mon Jul 12, 2021 11:16 am
Forum: Help / How to use AllProWebTools
Topic: Reactivating a campaign
Replies: 7
Views: 895

Re: Reactivating a campaign

Thank you for clarification, so will I just delete What I have and redo campaign action for each industry?
by Frederick4051
Mon Jul 12, 2021 10:36 am
Forum: Help / How to use AllProWebTools
Topic: Reactivating a campaign
Replies: 7
Views: 895

Re: Reactivating a campaign

Let's say today being 7-12-21 and I had a campaign of 7 emails that I created 6-1-21 and it was turned of or inactivated with 7emails never sent, when I activate campaign it will send all 7 emails out 1 per hr, until all emails has been sent out to complete last months task or action?
by Frederick4051
Mon Jul 12, 2021 8:57 am
Forum: Help / How to use AllProWebTools
Topic: Reactivating a campaign
Replies: 7
Views: 895

Re: Reactivating a campaign

Thanks for responding, I understand you said If there were multiple actions that were not sent, the system will send one action each hour until the campaign is caught up or there are no more actions to send. When you say "actions" are you meaning each "industry as an action," meaning multiple Indust...
by Frederick4051
Sun Jul 11, 2021 8:24 pm
Forum: Help / How to use AllProWebTools
Topic: Reactivating a campaign
Replies: 7
Views: 895

Reactivating a campaign

What all is necessary to reactivate a campaign that has been inactive, is there anything besides activating it that should be done?
by Frederick4051
Sun Jul 11, 2021 8:05 pm
Forum: Help / How to use AllProWebTools
Topic: campaign
Replies: 14
Views: 1705

Re: campaign

When looking through the account. The campaign named " Houston Warehousing" was inactive and then reactivated. Currently it is inactive. When a campaign is reactivated, the system will send all actions that were not sent while the campaign was inactive. For example: Campaign "A" has 7 emails schedu...
by Frederick4051
Fri Jul 09, 2021 3:08 pm
Forum: Help / How to use AllProWebTools
Topic: campaign
Replies: 14
Views: 1705

Re: campaign

I added an extension to my warehouse list and I believe i have two different times emails will be sent out. Is there anyway I can fix that by separating the old list from the new list. or will I have to delete and start over? If I started over by deleting my current campaign and reloading what was d...
by Frederick4051
Fri Jul 09, 2021 8:00 am
Forum: Help / How to use AllProWebTools
Topic: campaign
Replies: 14
Views: 1705

Re: campaign

Not sure what I'm doing wrong, but I haven't or don't know how to access response from previous questions?

Also every time I tried to access my account with my old password it says wrong password. Prompted me to change password and seems like it wasn't excepted. Please respond
by Frederick4051
Fri Jul 09, 2021 1:35 am
Forum: Help / How to use AllProWebTools
Topic: campaign
Replies: 14
Views: 1705

Re: campaign

How to send individual leads personal emails once they have opened email in campaign?
by Frederick4051
Fri Jul 09, 2021 1:33 am
Forum: Help / How to use AllProWebTools
Topic: campaign
Replies: 14
Views: 1705

Re: campaign

How to rename tags and campaign names if possible?
by Frederick4051
Fri Jul 09, 2021 12:27 am
Forum: Help / How to use AllProWebTools
Topic: campaign
Replies: 14
Views: 1705

Re: campaign

I also noticed the emails that went out yesterday I see the last email identified being sent out at 1200am as step 8, I was asleep not sure how warehouse industry became activated.
by Frederick4051
Fri Jul 09, 2021 12:20 am
Forum: Help / How to use AllProWebTools
Topic: campaign
Replies: 14
Views: 1705

Re: campaign

If a potential candidate has been removed from an email list and I load up a new list with the same name will it let me know? or will I just have to remember? Please explain!
by Frederick4051
Thu Jul 08, 2021 9:02 pm
Forum: Help / How to use AllProWebTools
Topic: campaign
Replies: 14
Views: 1705

Re: campaign

I did not work on warehouse yesterday the only email campaign i worked on yesterday was setting up Data Analyst. I set my campaign to start yesterday with only one campaign that dave walked me through. Yesterday I completed the email campaign for Data Analyst. Around 4 something I seen an email had ...
by Frederick4051
Thu Jul 08, 2021 3:22 pm
Forum: Help / How to use AllProWebTools
Topic: campaign
Replies: 14
Views: 1705

campaign

Why did a complete campaign go out to all prospects
under one industry in a single day although it was set to go out one email every 4 days